Changing product type on VA codeshare
May 31, 2017, 1:21 pm
#1
Original Poster
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,164
Changing product type on VA codeshare
I've had the need to add a bag to a NZ seat only ticket on VA metal this weekend. I'm aware of people who have had plenty of troubles a long time ago with this because it doesn't update in the VA system when you do a product type change in the NZ system.
Has anybody done this recently and had issues convincing check-in staff you've legitimately added a bag?
And before anybody starts "why are you flying VA", unfortunately from WLG it's the only option when flying to BNE.
Has anybody done this recently and had issues convincing check-in staff you've legitimately added a bag?
And before anybody starts "why are you flying VA", unfortunately from WLG it's the only option when flying to BNE.
May 31, 2017, 1:50 pm
#3
Original Poster
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,164
Cheers.. I was hoping it would be as simple as this. There is just so much broken with the TT alliance which is merely a marriage of convenience for VA and NZ and that simply delivers a subpar customer experience for passengers.
May 31, 2017, 2:33 pm
#4
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,417
Once the A321NEO comes online, wouldn't be shocked to see the TT Alliance come to and end, the A321NEO would sure help replace some of the seats lost from VA flights.
May 31, 2017, 2:45 pm
#5
Join Date: Jan 2016
Posts: 2,665
If drop VA Domestic, ppl might just move to QF as simpler TT to Aussie Domestic.
May 31, 2017, 3:08 pm
#6
Original Poster
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,164
It's a marriage of convenience for both airlines. Despite the spat between the two I've heard nothing to suggest it will be ending anytime soon.