Old May 9, 19, 4:08 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Gulbra
FLYING BLUE ULTIMATE

Main facts
Ultimate is not a status in FB but a tag on Platinum / Platinum for life / Club 2000 Skipper existing status.
While regular FB status (Silver/Gold/Platinum) are based on experience points earning (XP), Ultimate status is obtained by Ultimate XP (UXP) earning. UXPs are earned exclusively on AF- and KL-coded (= marketed) flights, whatever the operating airline.
Some examples :
- CDG-JFK AF-marketing, AF-operating : eligible to UXP earning
- CDG-JFK DL-marketing, AF-operating : NON-eligible to UXP earning
- AMS-BOS KL-marketing, DL-operating : eligible to UXP earning
- BOS-IND KL-marketing, DL-operating : eligible to UXP earning
- SIN-SYD AF-marketing, QF-operating : eligible to UXP earning
- CDG-FCO AZ-marketing, AZ-operating : NON-eligible to UXP earning

XP earned via AFKL Amex cards are not eligible (those are XP and not UXP).

To qualify for Ultimate, it is needed to have 1800 UXP over a rolling 24 month period. It is similar to the normal XP counter, resetting as soon as the tier is reached. Ultimate is valid for 2 years once granted.
Example : from Jan Year 1 to Nov Year 2, a Platinum member has earned 1800 UXP or more. The status will be granted in Nov Year 2 as soon as the threshold is reached, and is valid for 2 years (until end of Nov Year 4). The UXP counter resets to 0 and the re-qualification period starts again.

There is no rollover of UXP for the next qualification period.

Hard benefits
- All FB Platinum/Club 2000-Skipper benefits
- Access to a Travel Assistant service 24/7. They are reachable by phone or by email. In practice, from 8 pm to 8 am CET, calls are taken by the Platinum line.
- highest priority on waiting list and in case of irrops
- Possibility to register up to 8 persons who can benefit from Sky Priority services and lounge access when traveling with the Ultimate member and on same PNR(lounge access is only in AFKL lounges here). Note that we had several reports in 2022 showing that SP benefits are not granted in practice to travel companions.
- one companion Platinum card
- when the Ultimate member is flying P, 2 guests are allowed in CDG P lounge.
- Zone 1 boarding, irrespective of travel class.
- Access to Hertz Platinum status
- two upgrade certificates per membership year, usable from Y to J or from W to J. Upgrades are confirmed instantly at the time of booking (via the Travel Assistant). One voucher = one way. So to upgrade a return trip, 2 vouchers must be used. Vouchers are transferable to a travel companion traveling with the Ultimate member. In case of a long-haul flight with a medium-haul connection/feeder (e.g. CDG-AMS-JFK), the medium-haul segment will be upgraded also with still only one voucher used. In case of 2 long-haul flights in connection (e,g. DXB-CDG-JFK), the use of 2 vouchers is required to upgrade the 2 segments. Upgrade vouchers are usable only on AF- or KL-marketing and operating flights and the PNR must contains only the AFKL flights to be upgraded (if the PNR contains other non-AFKL flights, you cannot upgrade even just the AFKL flights).
The upgrade coupons are valid as soon as you reach Ultimate and is valid for 12 months.

Rules for eligible booking classes for the upgrade vouchers are described below :

AF flights, long-haul
Premium Eco to Business
Original booking class : A, S, W
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)

Eco to Business (all flights, except to/from USA, Canada, Mexico)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)

Eco to Business (flights to/from USA, Canada, Mexico, including LAX-PPT)
Original booking class : Y, B, M, U, K, H, L, Q, T, N
Upgraded booking class : Z, C

KL flights, long-haul
Eco to Business (all flights, except to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C

Eco to Business (flights to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N
Upgraded booking class : Z, I.

Airline-specific soft (unpublished) benefits
- AF, KL and contract staff at airports have a popup message on their computer screen when checking-in an Ultimate pax or when scanning a BP at the lounge (AFKL lounges only) asking them to be attentive at any special request of the Ultimate pax. See also below for airport-specific soft benefits. There is no known official policy for operational upgrades of Ultimates, but Ultimate members have all reported on FT a higher rate of op-up (but those remain rare !).
- AF and KL cabin crews are instructed to provide extra care and attentions on-board. It can take different forms : special greetings, extra amenities (pillow, oshibori, etc), F&B from the upper class, upgrade on board (Y to J medium haul, W to J or Y to W long haul), earlier and quicker meal service. This is not systematic and is up to the appreciation of the crew. Based on the reports of Ultimate members of this forum, AF crews seems to be more compliant than KL crews with those directives, although there has been several reports in this thread of nice attentions provided by KL crews.
- Unlimited downloads (any day) in AF PLAY apps.

Other Skyteam airlines do not provide any extra service or attentions to FB Ultimate passengers.

Airport-specific soft (unpublished) benefits
All benefits below should be understood for departure, unless otherwise noted. In addition to what is mentioned below, it has been reported several cases of expedited transfers organised by AFKL staff in case of short/endangered connection at various airports.

Please complete/edit this list as needed.

EUROPE
Austria
- VIE : no special treatment to report

Croatia
- DBV : no special treatment to report
- SPU : no special treatment to report (not even lounge access)

Czech Republic
- PRG : no special treatment to report. Pre-boarding refused.

Denmark
- CPH : no special treatment to report

France
- CDG 2E:
  • Departure : Escort from check-in to immigration in the morning (super fast track). Reserved space at K/L/M lounges. Pre-boarding upon request at the gate before beginning of general boarding
  • Arrival : access to dedicated lane at passport control, all the way to the left, follow the "ULTIMATE" sign. On occasions, ADP staff refuse entry despite show of ULTI boarding pass/status card.
- CDG 2F :
  • Departure : There is a special Ultimate check-in counter in the SkyP zone. Sometimes, escort is provided from the counter to security (skipping the line). Reserved room in the lounge. Pre-boarding upon request at the gate before beginning of general boarding
  • Arrival : no special treatment to report
- CDG 2G :
  • Departure : Reserved space in the lounge
  • Arrival : no special treatment to report
- CDG 2C :
  • Arrival lounge : higher priority for a shower (Note : 2C arrival lounge definitely closed)
- CDG in connection : expedited transfer, possibly involving limo transfer, can be arranged upon request in case of short or endangered connection. Rarely provided spontaneously (need to call the TA, but acceptance is never guaranteed).

- ORY :
  • Departure : Reserved space at Schengen and non-Schengen lounges. Pre-boarding upon request at the lounge.
  • Arrival : no special treatment to report
- AJA : no special treatment to report
- BES : no special treatment to report
- BIQ : no special treatment to report
- BOD : pre-boarding from lounge to plane inconsistently proposed
- LYS : Escort from lounge to plane when flying from B gates provided upon request . Preboarding with escort to the plane consistently provided.
- MPL : pre-boarding with escort from lounge to plane, sometimes proposed (AF agent comes to the contract lounge to meet the Ultimate guest)
- MRS : no special treatment to report
- NCE : Reserved area in Infinity lounge (inconsistently provided : seems to be provided only when lounge crowded).
- NTE : no special treatment to report
- PUF : bypass queue at security and pre-boarding provided upon request
- RNS : bypass queue at security and pre-boarding provided upon request
- TLS : Escort from check in to lounge inconsistently provided. Pre-boarding consistently provided
- UIP : no special treatment to report

Germany
- BER : no special treatment to report
- DUS : no special treatment to report
- FRA : no special treatment to report
- HAM: no special treatment to report
- HAJ : No special treatment to report.
- MUC : No special treatment to report, reserved area in the lounge, but usually not respected by other pax nor policed by staff.
- STR : reserved area in the lounge, pre-boarding

Greece
- ATH : no special treatment to report
- HER : no special treatment to report
- JTR : no special treatment to report

Hungary
- BUD : escort through security from check-in to lounge proposed

Ireland
- DUB : no special treatment to report

Italy
- BLQ : escort from check-in to lounge, and through security to plane.
- BRI : no special treatment to report
- CTA : no special treatment to report
- FCO : no special treatment to report
- FLR : no special treatment to report
- LIN : no special treatment to report
- MXP: pre-boarding granted by request.
- VCE : escort through security from check-in to lounge, pre-boarding with escort from lounge to plane (not always consistently proposed).
- NAP : no special treatment to report

Netherlands
- AMS : some reserved tables in the Non-Schengen lounges. Otherwise no special treatment to report, apart pre-boarding sometimes granted Shame on KL !!!

Norway
- OSL : no special treatment to report
- TRF : no special treatment to report
- KRS : no special treatment to report
- SVG : no special treatment to report

Poland
- WAW : no special treatment to report
- KRK : no special treatment to report
- GDN : no special treatment to report

Portugal
- LIS : no special treatment to report

Russia
- SVO : no special treatment to report
- LED : no special treatment to report

Spain
- AGP : no special treatment to report
- BCN : no special treatment to report
- MAD : no special treatment to report
- PMI : No special treatment to report.
- SVQ : no special treatment to report
- TFS : no special treatment to report
- VLC : no special treatment to report

Sweden
- ARN : no special treatment to report
- GOT : no special treatment to report

Switzerland
- GVA : pre-boarding upon request. Reserved area in the lounge.
- ZRH : No special treatment

United Kingdom
- ABZ : no special treatment to report
- EDI: no special treatment to report
- LHR : no special treatment to report

NORTH AMERICA
Canada
- YUL: Escort from check-in to lounge upon request. Reserved area in lounge, pre-boarding with escort from lounge to plane.
- YYZ : escort on arrival through immigration, consistently offered. / Escort from check-in to lounge and from lounge to airplane
- YQB : escort from checkin to lounge proposed.
- YVR: no special treatment to report

USA
- ATL : no special treatment to report (in connection)
- BOS : escort through security from check-in to lounge, pre-boarding, all consistently provided upon request.
- DTW : no special treatment to report (starting from DTW or in connection)
- IAD : escort through security from check-in to lounge upon request, but inconsistently provided. Reserved area at the lounge + extra attentions from staff (table reserved for night service, etc)
- IAH: no special treatment to report
- JFK (AF only/terminal 1) : reserved table in the dining area of the lounge (upstairs), possible to benefit from the "night service" on all flights and not only the 2 last ones ex-JFK. Some kind of priority at the La Prairie spa (after P pax). KL flight no special treatments to report and access to Delta Sky Lounge at T4. Update as of 17th December 2022: dinner service not always offered, subject to whether the staff knows about this or not.
- LAX : no special treatment to report
- ORD: On arrival, escort through immigration (not consistently provided). On departure, escort through security to lounge and from lounge to plane (pre-boarding).
- MSP : no special treatment to report, except one case of special DL Elite VIP treatment with expedited immigration and Porshe transfer to/from lounge (not a regular benefit to expect)

Mexico
- MEX (Terminal 1) : escort through security to lounge. Ride from lounge to gate.

CENTRAL & SOUTH AMERICA
- BOG : no special treatment to report
- LIM : escort to lounge, provided spontaneously
- GIG : Pre-boarding upon request.
- GRU : escort in case of short connection upon request, inconsistently provided.
- SCL : no special treatment to report
- EZE : escort to lounge with special crew lane for immigration provided spontanously

ASIA / PACIFIC
- BKK : escort through security from check-in to lounge, upon request but inconsistently proposed. In connection : escort in case of short connection (better to request it before departure).
- BLR: escort from lounge to gate, pre-boarding provided
- BOM : escort from plane to immigration, and from checkin to the lounge
- DEL : no special treatment to report
- HKG : no special treatment to report (escort through security from check-in to lounge is now systematically refused, while provided during the 2 first years of Ulti)
- HND : Arrival : nothing. Departure : escort from check-in desk to lounge, proposed spontaneously.
- KIX : Arrival : escort through immigration, wait at baggage claim. Departure : escort from check-in desk to lounge All proposed spontaneously.
- SIN : no special treatment to report


CARIBBEAN & INDIAN OCEAN
- CUR: no special treatment to report, there is no (sky)priority lane for security or immigration, but escort/short track is available for 100 $.
- HAV : at departure, escort from check in counters until security checks. Pre-boarding offered. No escort at arrival. No reserved space in Lounge.
- FDF: No reserved space in Lounge. Pre-boarding upon request at the gate.
- PTP: Reserved table in lounge. Pre-boarding upon request at the lounge with escort from lounge to plane.
- RUN: Pre-boarding proposed at check-in and in the lounge, with escort from lounge to plane. Reserved seats in lounge
- SXM: Escort for incoming transit pax (from/to AF flight) through passport controls and security, pre-boarding pro-actively offered for AF departure

MIDDLE EAST
- BEY : no special treatment to report
- DXB : escort from check-in to lounge and from lounge to plane, all upon request, consistently provided. Access to the Ahlan lounge (normally reserved for P pax) instead of Skyteam lounge.
- JED : no special treatment to report
- RUH : no special treatment to report
- IST : no special treatment to report

AFRICA
- AGA: escort from check in to lounge and from lounge to aircraft, provided spontaneously
- CMN : escort on arrival through immigration (not always consistently provided)
- CPT: escort from counter to lounge, provided spontaneously
- JNB: escort from counter to lounge (no fast track at immigration), provided spontaneously
- LOS : no special treatment to report
- RAK : escort on arrival, upon request (not provided on departure)
- RBA : on departure : escort to lounge and to plane, provided spontaneously.
- TUN : Escort on arrival though immigration provided. Escort from check-in to lounge provided
- ZNZ : no special treatment to report (not even lounge access)





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Flying Blue Platinum Ultimate Status

Old Apr 21, 20, 1:35 pm
  #2866  
FlyerTalk Evangelist
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Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 19,894
Originally Posted by Tro78 View Post
I may fall in this category...
if you are still short at the end of the year, I encourage you to discuss with FB.
Goldorak is offline  
Old Apr 27, 20, 4:35 am
  #2867  
 
Join Date: May 2018
Location: Paris and around the WW
Programs: AF/KLM Club2000 Ultimate / M&M HON Circle / ALL Diamond / Hertz President Circle
Posts: 828
I hope you're all safe and doing all right
It would be interesting to share our travel plans updates considering the situation evolution

I am supposed to fly to BCN end of May, BLQ and then MEX beginning of June and I am getting more and more worried that it might be delayed once again...
Then GRU end of June so let's hope I can make it
matmatlr is offline  
Old Apr 27, 20, 11:22 am
  #2868  
 
Join Date: Apr 2017
Programs: Flying blue LTP Ultimate, SPG platinum, Hertz Platinum, Sixt Platinum
Posts: 185
Originally Posted by matmatlr View Post
I hope you're all safe and doing all right
It would be interesting to share our travel plans updates considering the situation evolution

I am supposed to fly to BCN end of May, BLQ and then MEX beginning of June and I am getting more and more worried that it might be delayed once again...
Then GRU end of June so let's hope I can make it
nothing in Schengen before at least
Sept. Probably no long haul before end of Q4.
breton1fr is offline  
Old Apr 27, 20, 12:15 pm
  #2869  
 
Join Date: May 2018
Location: Paris and around the WW
Programs: AF/KLM Club2000 Ultimate / M&M HON Circle / ALL Diamond / Hertz President Circle
Posts: 828
Originally Posted by breton1fr View Post
nothing in Schengen before at least
Sept. Probably no long haul before end of Q4.
Really ?
Company travel policy or your feeling that we won't be able to be back on planes ?

It's gonna be terribly long...
matmatlr is offline  
Old Apr 29, 20, 1:38 am
  #2870  
 
Join Date: Apr 2017
Programs: Flying blue LTP Ultimate, SPG platinum, Hertz Platinum, Sixt Platinum
Posts: 185
Company guidelines but if I wanted to travel anyway I don't think flights will be available. Also questions about long distance destinations opening their borders.
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Old Apr 29, 20, 4:24 am
  #2871  
 
Join Date: Jun 2005
Location: 🇸🇬 🇭🇰 🇫🇷
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Posts: 4,748
I am due to fly to CDG and FDF in July and right now my personal assessment(*) of odds it happens is close to zero.


(*) not proven by any serious science study
bodory is offline  
Old May 2, 20, 1:48 am
  #2872  
 
Join Date: Apr 2017
Programs: Flying blue LTP Ultimate, SPG platinum, Hertz Platinum, Sixt Platinum
Posts: 185
Hi guys,

do you receive anything at the time of renewal of ultimate?
My qualification period was 18/19. I was way over 1800 UXP.
Did not receive any new card, no information about upgrade voucher renewal. Got nothing.
The website still shows me as ultimate though.

Thanks.
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Old May 2, 20, 4:44 am
  #2873  
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Originally Posted by breton1fr View Post
Hi guys,

do you receive anything at the time of renewal of ultimate?
My qualification period was 18/19. I was way over 1800 UXP.
Did not receive any new card, no information about upgrade voucher renewal. Got nothing.
The website still shows me as ultimate though.

Thanks.
You should receive a new card, although I am not sure that they have done it knowing the current situation. You do not receive anything special about upgrade vouchers, it is in the TA system. If the website is showing your correct status, that's what's important !
Goldorak is offline  
Old May 19, 20, 2:46 pm
  #2874  
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Join Date: Aug 2009
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Posts: 19,894
To all Ultimate fellows here, in case you are not aware, the travel assistant email address has changed. The former one is still working apparently and email forwarded automatically to the new address, but it may not last long. If you send an email to the old address, you will receive an automatic response giving you the new address. Fell free to send me a PM if you want the new address.
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Old May 19, 20, 2:59 pm
  #2875  
 
Join Date: May 2018
Location: Paris and around the WW
Programs: AF/KLM Club2000 Ultimate / M&M HON Circle / ALL Diamond / Hertz President Circle
Posts: 828
Thanks for the info !

Coming back to the actual situation and our ability to travel in a near future, France has just confirmed that all passengers coming back from outside Europe will go through a 14 days quarantine in a dedicated centre or at home which is a first step towards complete reopening.

Will probably keep my plans to go to GRU at the end of June, hoping that there won't be a 2nd wave until that.
Will probably postpone my trips to Italy & MEX that were planned in 2 weeks.

Spain is still applying a 14 days quarantine even for EU passengers so will skip this destination until measures are more flexible.

Received today a questionnaire from AF with several questions about suggestions to restart its activities in a near future
However and considering the health measures on board and at the airport, I am not sure it will be as enjoyable as it used to be...

Last edited by matmatlr; May 20, 20 at 3:10 am
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Old May 19, 20, 4:49 pm
  #2876  
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Originally Posted by matmatlr View Post
Coming back to the actual situation and our ability to travel in a near future, France has just confirmed that all passengers coming back from outside Europe will go through a 14 days quarantine in a dedicated centre or at home which is a first step towards complete reopening.
But for French citizen returning from non-Schengen, it will be a voluntary quarantine (no obligation) . What a circus...
https://www.france24.com/en/20200519...-19-quarantine

Originally Posted by matmatlr View Post
Will probably keep my plans to go to GRU at the end of June, hoping that there won't be a 2nd wave until that.
Will probably postpone my trips to Italy & MEX that were planned in 2 weeks.
Italy is reopening. No reason to postpone Italy now IMO, especially if you are ready to go to Brazil

Originally Posted by matmatlr View Post
Received today a questionnaire from AF with several questions about suggestions to restart its activities in a near future
However and considering the health measures on board and at the airport, it will be as enjoyable as it used to be...
I booked today 2 trips (Europe). What a pleasure to book new trips after all those cancelled trips !!
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Old May 19, 20, 5:01 pm
  #2877  
 
Join Date: Mar 2017
Programs: FB Ultimate, Accor Platinum, HH Diamond, BW Diamond,Avis President, Hertz President Club
Posts: 130
Hi guys,

Has any new ULTI member received their kit/Card?

Nothing on my side

Hope you all are doing well!

Cheers,

Alex
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Old May 20, 20, 2:45 am
  #2878  
 
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,364
Originally Posted by AlexBelt View Post
Hi guys,

Has any new ULTI member received their kit/Card?

Nothing on my side

Hope you all are doing well!

Cheers,

Alex
Yes, have received it by mail.

Not of much use yet: the few times I wanted to make use of the ULTI services Covid19 prevented me from that: the ULTI phone team is currently "suspended" and merged into the Plat line; but still I got okayish assistance and support. And when arriving beginning of the month at CDG there (as expected) wasn't a person with an ULTI sign at immigration at CDG 2E. But there were hardly any passengers anyway!
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Old May 20, 20, 2:48 am
  #2879  
 
Join Date: Apr 2017
Programs: Flying blue LTP Ultimate, SPG platinum, Hertz Platinum, Sixt Platinum
Posts: 185
Originally Posted by AlexBelt View Post
Hi guys,

Has any new ULTI member received their kit/Card?

Nothing on my side

Hope you all are doing well!

Cheers,

Alex
Nothing!
breton1fr is offline  
Old May 20, 20, 2:51 am
  #2880  
 
Join Date: Apr 2017
Programs: Flying blue LTP Ultimate, SPG platinum, Hertz Platinum, Sixt Platinum
Posts: 185
Originally Posted by matmatlr View Post
Thanks for the info !

Coming back to the actual situation and our ability to travel in a near future, France has just confirmed that all passengers coming back from outside Europe will go through a 14 days quarantine in a dedicated centre or at home which is a first step towards complete reopening.

Will probably keep my plans to go to GRU at the end of June, hoping that there won't be a 2nd wave until that.
Will probably postpone my trips to Italy & MEX that were planned in 2 weeks.

Spain is still applying a 14 days quarantine even for EU passengers so will skip this destination until measures are more flexible.

Received today a questionnaire from AF with several questions about suggestions to restart its activities in a near future
However and considering the health measures on board and at the airport, it will be as enjoyable as it used to be...
Seriously? GRU in June??
No way. By then it will be the zenith of Covid.
I had tickets for July and for sure I consider it cancelled.
breton1fr is offline  

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