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Old May 9, 2019, 3:08 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Goldorak
FLYING BLUE ULTIMATE

Main facts
Ultimate is the top status in FB. It may be added to Club 2000 – Skipper status.
While other FB status (Silver/Gold/Platinum) are based on experience points earning (XP), Ultimate status is obtained by Ultimate XP (UXP) earning. UXPs are earned exclusively on AF- and KL-coded (= marketed) flights, whatever the operating airline.
Some examples :
- CDG-JFK AF-marketing, AF-operating : eligible to UXP earning
- CDG-JFK DL-marketing, AF-operating : NON-eligible to UXP earning
- AMS-BOS KL-marketing, DL-operating : eligible to UXP earning
- BOS-IND KL-marketing, DL-operating : eligible to UXP earning
- SIN-SYD AF-marketing, QF-operating : eligible to UXP earning
- CDG-FCO AZ-marketing, AZ-operating : NON-eligible to UXP earning

XP earned via AFKL Amex cards are not eligible (those are XP and not UXP).

To qualify for Ultimate, it is needed to have 900 UXP over a year. It is similar to the normal XP counter, resetting as soon as the tier is reached. Ultimate is valid for 1 year once granted. Note 03/2023 : the qualification system just changed from 1800 UXP over 2 years to 900 UXP/1 year. Some transitional measures are in place for the current Ultimate members. See here for details about handling of transition period :
https://www.flyingblue.com/fr/landin...m_content=main

Since 03/2023, a rollover of surplus UXP (over 900) is now possible to the next year and only to the next year (example : year 1, the member earns 2000UXP. At the end of year 1, only 900 UXP will be rolled-over to year 2 and the remaining 1100 UXP earned in Y1 will be lost and not be transferred to year 3. If during year 2, the member earned 1000 new (fresh) UXP, 100 will be rolled-over to year 3.

Hard benefits
- All FB Platinum/Club 2000-Skipper benefits
- Access to a Travel Assistant service 24/7. They are reachable by phone or by email. In practice, from 8 pm to 8 am CET, calls are taken by the Platinum line.
- highest priority on waiting list and in case of irrops
- Possibility to register up to 8 persons who can benefit from Sky Priority services and lounge access when traveling with the Ultimate member and on same PNR (lounge access is only in AFKL lounges here).
- one companion Platinum card
- when the Ultimate member is flying P, 2 guests are allowed in CDG P lounge.
- Zone 1 boarding, irrespective of travel class.
- Access to Hertz Platinum status
- four one-class upgrade certificates per membership year, requiring 1 from W to J, or 2 from Y to J. Upgrades are confirmed instantly at the time of booking (via the Travel Assistant). One voucher = one way. Vouchers can also be used by one of the 8 registered friend/family members travelling by themselves. In case of a long-haul flight with a medium-haul connection/feeder (e.g. CDG-AMS-JFK), the medium-haul segment will be upgraded also with still only one voucher used. In case of 2 long-haul flights in connection (e,g. DXB-CDG-JFK), the use of 2 vouchers is required to upgrade the 2 segments. Upgrade vouchers are usable only on AF- or KL-marketing and operating flights and the PNR must contains only the AFKL flights to be upgraded (if the PNR contains other non-AFKL flights, you cannot upgrade even just the AFKL flights).
The upgrade coupons are valid as soon as you reach Ultimate and is valid for 12 months. The vouchers need to be used within the membership year, but can be applied for travel post expiry date.

Rules for eligible booking classes for the upgrade vouchers are described below :

AF flights, long-haul
Premium Eco to Business
Original booking class : A, S, W
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)

Eco to Business (all flights, except to/from USA, Canada, Mexico)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)

Eco to Business (flights to/from USA, Canada, Mexico, including LAX-PPT)
Original booking class : Y, B, M, U, K, H, L, Q, T, N
Upgraded booking class : Z, C

KL flights, long-haul
Eco to Business (all flights, except to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C

Eco to Business (flights to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N
Upgraded booking class : Z, I.

Airline-specific soft (unpublished) benefits
- AF, KL and contract staff at airports have a popup message on their computer screen when checking-in an Ultimate pax or when scanning a BP at the lounge (AFKL lounges only) asking them to be attentive at any special request of the Ultimate pax. See also below for airport-specific soft benefits. There is no known official policy for operational upgrades of Ultimates, but Ultimate members have all reported on FT a higher rate of op-up (but those remain rare !).
- AF and KL cabin crews are instructed to provide extra care and attentions on-board. It can take different forms : special greetings, extra amenities (pillow, oshibori, etc), F&B from the upper class, upgrades on board (Y to J medium haul, W to J or Y to W long haul), earlier and quicker meal service. This is not systematic and is up to the appreciation of the crew. Based on the reports of Ultimate members of this forum, AF crews seems to be more compliant than KL crews with those directives, although there has been several reports in this thread of nice attentions provided by KL crews.- Unlimited downloads (any day) in AF PLAY app.

Other Skyteam airlines do not provide any extra service or attentions to FB Ultimate passengers.

Airport-specific soft (unpublished) benefits
All benefits below should be understood for departure, unless otherwise noted. In addition to what is mentioned below, it has been reported several cases of expedited transfers organised by AFKL staff in case of short/endangered connection at various airports.

Please complete/edit this list as needed.

AFKL HUBS
Amsterdam
- AMS : some reserved tables in the Non-Schengen lounges. Reserved area in the Schengen lounge (need to ask staff at long entrance). Pre-boarding sometimes granted at the gate.

Paris CDG
- CDG 2E:
  • Departure : Escort from check-in to immigration in the morning (super fast track). Reserved space at K/L/M lounges. Pre-boarding upon request at the gate before beginning of general boarding
  • Arrival : access to dedicated lane at passport control, all the way to the left, follow the "ULTIMATE" sign.
- CDG 2F :
  • Departure : There is a special Ultimate check-in counter in the SkyP zone (on the left of terminal). Reserved room in the lounge. Pre-boarding upon request at the gate before beginning of general boarding. Escort is provided from the counter to security (skipping the line).
  • Arrival : no special treatment to report
- CDG 2G :
  • Departure : Reserved space in the lounge
  • Arrival : no special treatment to report
- CDG in connection : expedited transfer, possibly involving limo transfer, can be arranged upon request in case of short or endangered connection. Rarely provided spontaneously (need to call the TA, but acceptance is never guaranteed).

Paris ORY
  • Departure : Reserved space at Schengen and non-Schengen lounges. Pre-boarding upon request at the lounge.
  • Arrival : no special treatment to report

EUROPE
Austria
- VIE: no special treatment to report

Croatia
- DBV: no special treatment to report
- SPU: no special treatment to report (not even lounge access)

Czech Republic
- PRG: no special treatment to report. Pre-boarding refused.

Denmark
- CPH: no special treatment to report

France (non-hubs)
- AJA: no special treatment to report
- BES: no special treatment to report
- BIQ: no special treatment to report
- BOD: pre-boarding from lounge to plane inconsistently proposed
- CDG: see top of the list in "AFKL hubs".
- LYS: Escort from lounge to plane when flying from B gates provided upon request . Preboarding with escort to the plane consistently provided.
- MPL: pre-boarding with escort from lounge to plane, sometimes proposed (AF agent comes to the contract lounge to meet the Ultimate guest)
- MRS: no special treatment to report
- NCE: Reserved area in Infinity lounge (inconsistently provided : seems to be provided only when lounge crowded). Pre-boarding with escort from lounge to plane, sometimes proposed.
- NTE: no special treatment to report
- ORY: see top of the list in "AFKL hubs".
- PUF: bypass queue at security and pre-boarding provided upon request
- RNS: bypass queue at security and pre-boarding provided upon request
- TLS: Escort from check in to lounge inconsistently provided. Pre-boarding consistently provided

Germany
- BER: no special treatment to report
- DUS: no special treatment to report
- FRA: no special treatment to report
- HAM: no special treatment to report
- HAJ: No special treatment to report.
- MUC: Reserved area in the lounge, escort from lounge to plane with pre-boarding proposed.
- STR: reserved area in the lounge, pre-boarding

Greece
- ATH: no special treatment to report
- HER: no special treatment to report
- JTR: no special treatment to report

Hungary
- BUD: escort through security from check-in to lounge proposed

Ireland
- DUB: no special treatment to report

Italy
- BLQ: escort from check-in to lounge, and through security to plane.
- BRI: no special treatment to report
- CTA: no special treatment to report
- FCO: no special treatment to report
- FLR: no special treatment to report
- LIN: no special treatment to report
- MXP: pre-boarding granted by request
- VCE: escort through security from check-in to lounge, pre-boarding with escort from lounge to plane (not always consistently proposed)
- NAP: no special treatment to report

Netherlands
- AMS: see top of the list in "AFKL hubs".

Norway
- OSL: no special treatment to report
- TRF: no special treatment to report
- KRS: no special treatment to report
- SVG: no special treatment to report

Poland
- WAW: no special treatment to report
- KRK: no special treatment to report
- GDN: no special treatment to report

Portugal
- LIS: pre-boarding proposed upon request

Russia
- SVO: no special treatment to report
- LED: no special treatment to report

Spain
- AGP: no special treatment to report
- BCN: no special treatment to report
- MAD: no special treatment to report
- PMI: no special treatment to report
- SVQ: no special treatment to report
- TFS: no special treatment to report
- VLC: no special treatment to report

Sweden
- ARN: no special treatment to report
- GOT: no special treatment to report

Switzerland
- GVA: pre-boarding upon request. Reserved area in the lounge
- ZRH: no special treatment

United Kingdom
- ABZ: no special treatment to report
- EDI: no special treatment to report
- LHR: no special treatment to report

NORTH AMERICA
Canada
- YUL: Escort from check-in to lounge upon request. Reserved area in lounge, pre-boarding with escort from lounge to plane
- YYZ: escort on arrival through immigration, consistently offered. / Escort from check-in to lounge and from lounge to airplane
- YQB: escort from check-in to lounge proposed
- YVR: no special treatment to report

USA
- ATL: no special treatment to report (in connection)
- BOS: escort through security from check-in to lounge, pre-boarding, all consistently provided mostly spontaneously, sometimes upon request. A separate room in the AF lounge is also proposed.
- DTW: no special treatment to report (starting from DTW or in connection)
- IAD: escort through security from check-in to lounge upon request, but inconsistently provided. Reserved area at the lounge.
- IAH: no special treatment to report
- JFK (AF only / terminal 1) : reserved table in the dining area of the lounge (upstairs), possible to benefit from the "night service" on all flights and not only the 2 last ones ex-JFK (update 09/2023 : no more night service in JFK lounge). Some kind of priority at the La Prairie spa (after P pax).
- JFK (KL only / terminal 4) : no special treatments to report.
- LAX: no special treatment to report
- ORD: On arrival, escort through immigration (not consistently provided). On departure, escort through security to lounge and from lounge to plane (pre-boarding)
- MSP: no special treatment to report, except one case of special DL Elite VIP treatment with expedited immigration and Porsche transfer to/from lounge (not a regular benefit to expect)
- SEA: pre-boarding with escort to plane
- SFO: reserved area in lounge

Mexico
- MEX (Terminal 1): escort through security to lounge with access to dedicated space. Ride from lounge to gate. Sometimes escort on arrival

CENTRAL & SOUTH AMERICA
- BOG: no special treatment to report
- LIM: escort to lounge, provided spontaneously
- GIG: Pre-boarding upon request.
- GRU: escort in case of short connection upon request, inconsistently provided; as of 02/2024 pre-boarding offered at check-in and provided by gate-staff (inconsistently provided).
- SCL: as of 03/2024 escort to lounge offered at departure check-in, pick-up from lounge and pre-boarding done
- EZE: escort to lounge with special crew lane for immigration provided spontaneously

ASIA / PACIFIC
- BKK: escort through security from check-in to lounge, upon request but inconsistently proposed. In connection : escort in case of short connection (better to request it before departure).
- BLR: escort from lounge to gate, pre-boarding provided
- BOM : escort from plane to immigration, and from checkin to the lounge
- DEL: as of 01/2024 escort upon arrival; proactive pre-departure call to arrange terminal entry via VIP entrance and escort to gate for pre-boarding (if lounge used, offered to pick up for pre-boarding)
- HKG: no special treatment to report.
- HND: Arrival : new 09/2023 = escort through immigration. Departure : escort from check-in desk to private (crew) security, proposed spontaneously
- KIX: Arrival : escort through immigration, wait at baggage claim. Departure : escort from check-in desk to lounge All proposed spontaneously
- SIN: no special treatment to report

CARIBBEAN & INDIAN OCEAN
- CUR: no special treatment to report, there is no (sky)priority lane for security or immigration, but escort/short track is available for 100 $.
- HAV: at departure, escort from check in counters until security checks. Pre-boarding offered. No escort at arrival. No reserved space in Lounge.
- FDF: No reserved space in Lounge. Pre-boarding upon request at the gate.
- MRU: escort on arrival through immigration. Unknown for departures (no data point)
- PTP: Reserved table in lounge. Pre-boarding upon request at the lounge with escort from lounge to plane.
- RUN: Pre-boarding proposed at check-in and in the lounge, with escort from lounge to plane. Reserved seats in lounge
- SXM: Escort for incoming transit pax (from/to AF flight) through passport controls and security, pre-boarding pro-actively offered for AF departure

MIDDLE EAST
- AUH : no special treatment to report
- BEY: no special treatment to report
- DXB: escort from check-in to lounge and from lounge to plane, all upon request, consistently provided. Access to the Ahlan lounge (normally reserved for P pax) instead of Skyteam lounge.
- JED: no special treatment to report
- RUH: no special treatment to report
- IST: no special treatment to report

AFRICA
- AGA: escort from check in to lounge and from lounge to aircraft, provided spontaneously
- CAI: no special treatment to report
- CMN: escort on arrival through immigration (not always consistently provided)
- CPT: escort from counter to lounge, provided spontaneously
- JNB: escort from counter to lounge (no fast track at immigration), provided spontaneously
- LOS: no special treatment to report
- RAK: escort on arrival, upon request (not provided on departure)
- RBA: on departure : escort to lounge and to plane, provided spontaneously.
- TUN: escort on arrival through immigration provided. Escort from check-in to lounge provided
- ZNZ: no special treatment to report (not even lounge access)
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Flying Blue Platinum Ultimate Status

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Old May 6, 2019, 1:38 pm
  #2041  
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Originally Posted by matmatlr
To me, this is based on calendar year
1800 UXP to reach within 2 calendar years

Was flying from LIN to CDG yesterday and then from CDG to GRU both in J
Excellent service between LIN and CDG with a chief pursuer going the extra mile to offer my wife and I a short but nice flight
Got the pre-boarding in CDG which was convenient and nothing special during the flight.

Unfortunately no escort arriving in GRU but the P was full so I guess they were lacking of ground staff.
I never got it anyway here so not sure they offer it but that would have been convenient considering the crowd at custom clearance

Flying back on Friday, let's see if there's something special
This is unbelievable to not have any escort arriving in P, and I understand from your post that this is not the 1st time in GRU ? Did you ask/complain ? I don't think this is normal and this is for sure a unique station in the network. And the fact that P was full is certainly not an excuse. They just have to adjust the staff.
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Old May 6, 2019, 1:45 pm
  #2042  
 
Join Date: May 2018
Posts: 761
Originally Posted by Goldorak
This is unbelievable to not have any escort arriving in P, and I understand from your post that this is not the 1st time in GRU ? Did you ask/complain ? I don't think this is normal and this is for sure a unique station in the network. And the fact that P was full is certainly not an excuse. They just have to adjust the staff.
He was flying in J.
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Old May 6, 2019, 1:46 pm
  #2043  
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Originally Posted by BobTL

He was flying in J.
oups ! sorry
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Old May 6, 2019, 1:52 pm
  #2044  
 
Join Date: May 2018
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Originally Posted by Goldorak
This is unbelievable to not have any escort arriving in P, and I understand from your post that this is not the 1st time in GRU ? Did you ask/complain ? I don't think this is normal and this is for sure a unique station in the network. And the fact that P was full is certainly not an excuse. They just have to adjust the staff.
I was in J
But I agree that no escort while being Ulti is unbelievable

More seriously, I flew last year to GRU in P and the escort just dropped me after custom clearance stating he had to be back at his office ???
I know the airport way too well so it didn't bother me much and I did not complain
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Old May 6, 2019, 8:57 pm
  #2045  
 
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Made the same experience arriving (as a non-ULTI) in P in GRU. But not only with AF, but also arriving on LX and LH flights. Escorts pick you up at the plane door and then you get to stand in line, because in Brazil they are not allowed to fast track you/jump the line. The LXLH escorts waited with me in line, and I have had experiences both in GRU and GIG where the LX escort made it possible for me to catch my connecting flight (without the escort I would not have made it). On the two occasions I arrived on AF the escort didn't wait with me in line but that was basically because he was asking whether I'd need her to stay in a way that was suggesting that it bothered her, and I really didn't see any benefit in her standing in line with me and doing small talk, as afterwards I was going straight to my car service anyway (no luggage etc). The AF escort service once picked me up from another terminal (not sure the number, the one where Azul lands in GRU, I think it's T4) and escorted me with a taxi to the AF departure terminal, let me go through security and immigration on my own and then met me afterwards to escort me to the lounge.

So it's a Brazil thing: no escorting through immigraiton and security. As for the other parts, they do it. At least for P pax. Not sure for ULTIs that aren't in P.
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Old May 7, 2019, 12:44 am
  #2046  
 
Join Date: Feb 2019
Posts: 158
I made a round trip in ATL in J last week with a domestic connecting flight on DL. No escort at arrival in ATL. Fortunately this time the immigration has been pretty quick. No special attention on board except a few nice words from chief purser.
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Old May 7, 2019, 4:48 pm
  #2047  
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Originally Posted by Tro78
I made a round trip in ATL in J last week with a domestic connecting flight on DL. No escort at arrival in ATL. Fortunately this time the immigration has been pretty quick. No special attention on board except a few nice words from chief purser.
Escorts on arrival in the US are very rare for Ultis when flying J. Since I am Ulti, I have flown to the US may be 30-35 times and have been escorted only twice on arrival. Once in MSP with fast track at immigration and then the full DL Porsche service from immigration hall to lounge and then from lounge to connecting flight. Super nice, but I understood afterwards from a conversation with the AF station manager who came to see me at the lounge that it was a kind of compensation after a problem during a previous trip (so not something to expect regularly!). The 2nd time was in BOS.
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Old May 8, 2019, 11:52 am
  #2048  
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Question to my Ultimate fellows : what kind of Ultimate treatment to expect (if any) in HND (arrival & departure) ?
thanks !
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Old May 9, 2019, 2:33 am
  #2049  
 
Join Date: Feb 2017
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Originally Posted by Goldorak
Question to my Ultimate fellows : what kind of Ultimate treatment to expect (if any) in HND (arrival & departure) ?
thanks !
Hi, excellent service provided at HND at departure but I was flying P. Japan Arlines First class Lounge section offered to P pax which is great .
First to board with no boarding card or ID check .
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Old May 9, 2019, 11:18 am
  #2050  
 
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Total UXP balance now shows on the internet site. Still no "normal" XPs for PFL/C2000 (under the assumption that these people re-qualify anyway).
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Old May 9, 2019, 2:20 pm
  #2051  
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Originally Posted by Goldorak
Question to my Ultimate fellows : what kind of Ultimate treatment to expect (if any) in HND (arrival & departure) ?
thanks !
Originally Posted by Bullspread


Hi, excellent service provided at HND at departure but I was flying P. Japan Arlines First class Lounge section offered to P pax which is great .
First to board with no boarding card or ID check .
Thanks Bullspread, but I should have indicated in my post that I am flying J
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Old May 9, 2019, 3:15 pm
  #2052  
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Dear all
I have just created a wiki in this thread with information on Ultimate (qualification rules, hard and unpublished benefits). For the airport specific benefits, I constructed the list based on my own experience (airports visited since I am Ulti). I have just been through the last 10 pages of the thread to pick up some experiences reported by other posters, but you can imagine I don't have time to go through the 135 pages of this thread. So to all Ultimate FTers here, please complete/edit the wiki with your own datasets . When you are a regular at a specific airport, one important information to include is whether the benefits provided are systematic/consistent or inconsistent/dependent on the "mood of the day" of the agent. Another important info is whether the services are provided spontaneously or upon request.
I believe (and hope) those information will be useful for the non-Ultimates who are interested about potential benefits, but also for current Ultimate members who could be happy to know what to expect at a given airport. Also, I included the fare rules for the upgrade vouchers as this is a recurrent question.
Again, this wiki is not mine, it belongs to all of you so please make it live
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Old May 9, 2019, 11:33 pm
  #2053  
 
Join Date: Apr 2017
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Thank Goldorak. Where can I access that wilki?
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Old May 9, 2019, 11:44 pm
  #2054  
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Originally Posted by breton1fr
Thank Goldorak. Where can I access that wilki?
at the top of the thread like any wiki


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Old May 9, 2019, 11:47 pm
  #2055  
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Of course, when filing info about airport benefits in the wiki, please exclude P experiences as the P treatment takes the lead on any Ultimate service, unless of course there is something really specific to mention.
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