Another downgrade of benefits for FB Silver
#1
FlyerTalk Evangelist
Original Poster
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,935
Another downgrade of benefits for FB Silver
And yes, another downgrade and which concern all Skyteam Elites (not only FB Silver) travelling on AF/KL
From 5th january 2016, no more access to several SkyPriority services :
- priority bags
- priority lines at immigration and security
- priority desk at ticketing desk landside and connection desks airside
But, to make it simple there are some exceptions :
- Elite pax travelling in Premium Economy & Economy Flex + Economy (Y, B, M fares) on AF medium-haul (Europe) will still have access to full Sky Priority services.
Elite members will still have access to the following priority services :
- priority check-in / bag drop-off counters
- use of P2 jetway and priority line at security in AMS hall 2 (no idea what is this P2 jetway ?? may be I'm translating it badly : in French they say "Passerelle P2").
- Priority boarding after other eligible SkyP pax and before Y class pax (this will be a big mess to organize that !)
From 5th january 2016, no more access to several SkyPriority services :
- priority bags
- priority lines at immigration and security
- priority desk at ticketing desk landside and connection desks airside
But, to make it simple there are some exceptions :
- Elite pax travelling in Premium Economy & Economy Flex + Economy (Y, B, M fares) on AF medium-haul (Europe) will still have access to full Sky Priority services.
Elite members will still have access to the following priority services :
- priority check-in / bag drop-off counters
- use of P2 jetway and priority line at security in AMS hall 2 (no idea what is this P2 jetway ?? may be I'm translating it badly : in French they say "Passerelle P2").
- Priority boarding after other eligible SkyP pax and before Y class pax (this will be a big mess to organize that !)
#2
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
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It's a direct entry from the parking to the secure part of the airport, accessible only to certain guests.
#3
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,648
I don't necessarily see this as a bad move: let's face it, 15 flights to get those benefits is just a joke. I am not going to go down the route of If I was in charge I would... etc., but the current qualifying terms would do with a review (or two) - starting perhaps from increasing to 40 or even 50 flights the current threshold for Gold (probably, then, the Crown Lounge would no longer look like the New York Stock Exchange and the catering could also be improved, making the food at least look like something that could be compatible with an average person's stomach...).
G
G
Last edited by AlicorporateUK; Dec 16, 2015 at 2:54 pm
#4
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat
Posts: 4,631
I'm glad I just made gold!
Priority lines at immigration and security was basically gone for ST Elites with the introduction of SkyPriority, but from time to time, AF agents were nice and allowed Elites to go through. Priority bags were also hit or miss. FB Silvers / Elites were also excluded from the big SkyPriority check-in area long time ago (as mentioned in other threads), however, general check-in areas still had a special queue for Silvers / Elites (Which I hope they keep).
I think the only real change will be the ticketing/transfer desk priority.
Priority lines at immigration and security was basically gone for ST Elites with the introduction of SkyPriority, but from time to time, AF agents were nice and allowed Elites to go through. Priority bags were also hit or miss. FB Silvers / Elites were also excluded from the big SkyPriority check-in area long time ago (as mentioned in other threads), however, general check-in areas still had a special queue for Silvers / Elites (Which I hope they keep).
I think the only real change will be the ticketing/transfer desk priority.
#5
Join Date: May 2015
Location: RBA / TBS
Programs: AF Gold / Accor Gold / Hilton Diamond / TP Silver / A3 Gold
Posts: 2,755
And yes, another downgrade and which concern all Skyteam Elites (not only FB Silver) travelling on AF/KL
From 5th january 2016, no more access to several SkyPriority services :
- priority bags
- priority lines at immigration and security
- priority desk at ticketing desk landside and connection desks airside
From 5th january 2016, no more access to several SkyPriority services :
- priority bags
- priority lines at immigration and security
- priority desk at ticketing desk landside and connection desks airside
Anyway , except priority lines at immigration when airport is really crowded like CDG , i dont really see the difference. half of the time the agents dont attach the the priority tag on my luggages , and even when they do it doesnt make a huge difference , often normal pax get their luggages before those with skypriority benefits
I am not going to go down the route of If I was in charge I would... etc., but the current qualifying terms would do with a review (or two) - starting perhaps from increasing to 40 or even 50 flights the current threshold for Gold (probably, then, the Crown Lounge would no longer look like the New York Stock Exchange and the catering could also be improved, making the food at least look like something that could be compatible with an average person's stomach...).
I'm glad I just made gold!
Priority lines at immigration and security was basically gone for ST Elites with the introduction of SkyPriority, but from time to time, AF agents were nice and allowed Elites to go through. Priority bags were also hit or miss. FB Silvers / Elites were also excluded from the big SkyPriority check-in area long time ago (as mentioned in other threads), however, general check-in areas still had a special queue for Silvers / Elites (Which I hope they keep).
I think the only real change will be the ticketing/transfer desk priority.
Priority lines at immigration and security was basically gone for ST Elites with the introduction of SkyPriority, but from time to time, AF agents were nice and allowed Elites to go through. Priority bags were also hit or miss. FB Silvers / Elites were also excluded from the big SkyPriority check-in area long time ago (as mentioned in other threads), however, general check-in areas still had a special queue for Silvers / Elites (Which I hope they keep).
I think the only real change will be the ticketing/transfer desk priority.
Last edited by fifty_two; Dec 16, 2015 at 4:22 pm
#6
Am happy
Not to be selfish, but I am glad of this change. I find it rather funny these days how many passengers with Silver accessing everything making the non-SkyPriority lane much shorter.
I wish that they would go further and remove the Priority boarding instead of the ticketing counter benefit from Elite members and just keep them for Elite+ members especially now it seems every one is a priority passenger.
Hopefully now with the removal of the Priority luggage, this will make Priority luggage really work - currently seeing how many of those bags are with the Yellow Labels is a joke.
Keeping the benefits to the minimal for passengers who fly less than 20 flights a year does sound logical as the other alliances do keep them minimal especially StarAlliance.
At least an enhancement that will benefit the real frequent flyer.
I wish that they would go further and remove the Priority boarding instead of the ticketing counter benefit from Elite members and just keep them for Elite+ members especially now it seems every one is a priority passenger.
Hopefully now with the removal of the Priority luggage, this will make Priority luggage really work - currently seeing how many of those bags are with the Yellow Labels is a joke.
Keeping the benefits to the minimal for passengers who fly less than 20 flights a year does sound logical as the other alliances do keep them minimal especially StarAlliance.
At least an enhancement that will benefit the real frequent flyer.
#7
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
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Posts: 30,543
Quite ridiculous, what's left of silver benefits now?? (I'm saying that as platinum so have no stakes in the game or rather should welcome fewer people getting 'my' benefits)
#9
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Original Poster
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
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They should rather increase the number of segments required for the status (while keeping the same thresholds in status miles), because a big part of the problem lays here (too easy to qualify by segments).
#10
Join Date: Feb 2007
Location: BRE
Programs: FB, SPG, AccorHotels, Hertz, Avis
Posts: 65
1. Business class Pax
2. E+ pax in Y
3. E Pax in Y
4. all other Pax
The three Queues System was already wicked, especially as they often manage to signpost contradictive signs for SkyPriority and regular Boarding.
Natcho
#11
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Location: Netherlands
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#12
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,364
While I agree with you that this is an unwelcome downgrading, nonetheless I think that this is rather excessive it to call it "ridiculous." The first rung of the elite ladder on most programmes tends to be pretty basic in terms of benefits, with additional miles and priority check-in being the main ones with one free (additional) item of baggage being a common one. FB Silver, even after those changes, does not strike me as being wildly out of line with equivalent status on many other programmes.
#13
#14
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,648