flyertalker00143

Flew on a AF-code shared flight with Air Europa last Friday

i felt like the aircraft was from another decade, poor seats and cabin

0 snack & 0 drink as everything was for sale like on a low cost company

hopefully, on the way back, i flew AF

Sieto

What type did you fly? UX's 738's are reasonably modern with leather seats. As gold you can sit in an EER for free.

But I agree, it is kind of annoying you have to buy refreshments.

Oxymore

I had that experience once. Also got stuck at the back of the aircraft. It was a 738.
However, I was happy to fly the ERJ aircrafts. Even got an upgrade once on MAD-ORY, but I found the business class meal really poor. (AF does better in Y - that is, when there is a meal).

flyertalker00143

it was a B737-800, didn't like the cabin at all

i paid the same price for the return flight, but this one was operated by AF, and it was so much more different

UX and AF are definitely not playing in the same league

carnarvon

Looks like UX is different on Ex-CDG routes (Malaga, Valencia).

New planes always, pleasant crews....

Food for sale? Yes. Better than no food on AF, no? I wish AF would sell food on board and not restrict us to a free sucré/salé.

If you can afford the price of the ticket, you can afford the cost of a sandwich and a drink, no? The one drawback of this system, is the time it takes for the crew to take the cash or operate the CC machine.

From this point of view, free food and drinks is better. But then you have to increase the cost of the ticket by a few Euros, and so many leisure travellers will switch from one airline to the other only because the fare is a couple of Euros lower...

Experienced irrops with UX because of snow; they were good. Answer the phone, gave info and managed to fly the plane out of CDG for a landing at 4 am in Malaga instead of 11:30 pm.

Sieto

My experience with UX is only for the CDG-AGP route (KL ticket, AF codeshare). These 738's are (in my view) the modern ones, and they're ok.
I find UX staff good when it comes to SkyPriority privileges too.

stimpy

UX is also very good on the LGW run. I get put up front as Platinum and to me the seats are as comfortable as it gets in short haul economy.

carnarvon

Yes, forgot about the seats. Nice new clean and comfortable leather seats on the flights out of CDG.

Concerto

Somebody posted somewhere that Air Europa have a very good call center with helpful agents. However, nobody answers on the German line, and I can't dial the Spanish number from Germany. Seems to be blocked. Any suggestions how to reach them?

irishguy28

Have you tried Skype?

carnarvon

Try the French mumber. It is a normal number . They answer.

stimpy

Yes I have called the Spanish number with Skype as well as the French number. Both worked fine for me.

Concerto

Skype cut me off immediately on each attempt. But thanks for the tip about the French number, I'll try that.

What I was trying to do was book DUS-AMS-MAD on the KLM codeshare (which is showing up as EUR161), then add a MAD-PMI round trip having spent the night in Madrid. Impossible to do on any of the booking engines. Another permutation is to begin in AMS and build a layover of less than 24h in Madrid into the itinerary. That would be EUR255 for flights at reasonable times. Again, it seems to be impossible to add the DUS-AMS segments at the beginning and end of the trip.