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Improved services for AF passengers in l'Espace Premiere at CDG (merged)

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Improved services for AF passengers in l'Espace Premiere at CDG (merged)

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Old May 22, 2007, 6:45 pm
  #151  
 
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There are three levers at the base of the seat on the left side. One lever would allow the leg rest to raise, but the other two didn't seem to do anything. They worked on the seat for some time, removed the cushion, and manipulated everything they could find. The seat would not recline. Apparently, maintenance service back in Paris could give them no advice on recling the seat manually.
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Old Aug 14, 2007, 10:14 am
  #152  
 
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Originally Posted by JohnFortWorth
There are three levers at the base of the seat on the left side. One lever would allow the leg rest to raise, but the other two didn't seem to do anything. They worked on the seat for some time, removed the cushion, and manipulated everything they could find. The seat would not recline. Apparently, maintenance service back in Paris could give them no advice on recling the seat manually.
Could you precise: flight,seat..
delanotre is offline  
Old Aug 31, 2007, 2:20 pm
  #153  
 
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Can anyone confirm whether you get fast-tracked/escorted through CDG immigration/customs when flying in P/F into CDG from a longhaul like HKG or NRT?

Searching through posts I've not found a definitive answer on this. Despite the bad food reports, if l'Espace Premiere pax get priority through the 5-6am immigration scrum in 2F, it would be tempting to do an award upg to first.
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Old Aug 31, 2007, 3:24 pm
  #154  
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Originally Posted by am3n3
Can anyone confirm whether you get fast-tracked/escorted through CDG immigration/customs when flying in P/F into CDG from a longhaul like HKG or NRT?

Searching through posts I've not found a definitive answer on this. Despite the bad food reports, if l'Espace Premiere pax get priority through the 5-6am immigration scrum in 2F, it would be tempting to do an award upg to first.
Unless it was introduced since july, there is NO escort/priority when you arrive into CDG. Only when you depart.
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Old Aug 31, 2007, 3:56 pm
  #155  
 
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Originally Posted by am3n3
Can anyone confirm whether you get fast-tracked/escorted through CDG immigration/customs when flying in P/F into CDG from a longhaul like HKG or NRT?

Searching through posts I've not found a definitive answer on this. Despite the bad food reports, if l'Espace Premiere pax get priority through the 5-6am immigration scrum in 2F, it would be tempting to do an award upg to first.
Unlike for departures, there is no personal escort service of P passengers upon arrival. AF277 from NRT arrives awfully early (@:-) 4:15 am) at 2F and there is absolutely no competition with other longhaul arrivals which usually take place at least 2 hours later. I have taken this flight recently (once in J and once in P) and can confirm AF is really good at enforcing priority disembarking for P and J passengers, allowing them to show up no more than 10 minutes later at immigration (provided no buses are involved). The waiting time at luggage carrousels should not exceed 15 to 20 minutes after clearing immigration (my experience). Clearing customs is a hit or miss (the last time I had to open my suitcase at CDG customs dates back to 2004). I didn't really feel the need for an arrival escort at 4:30 am.

For later arrivals (6 am to 9 am), I cannot speak about 2F but 2E has a fast track lane for immigration ^, quite useful given the number of flights arriving during that slot. 2E is a bigger and more complex terminal than 2F so the arrival process is a bit slower.

HKG and SIN arrivals take place at 2C. The arrival experience has improved a lot since the transfer of US flights to 2E. There is a fast track immigration lane like in 2E (for J, P and Elite passengers IIRC, not only P). Baggage delivery is still too slow IMHO (20 to 30 min). Expect 2C customs to be busier than 2F and 2E customs.
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Old Sep 1, 2007, 3:31 am
  #156  
 
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Thx Falco & brunos. It was reading your tips & trip reports that even got me thinking about P in the first place!

For my upcoming BHX-CDG-NRT I think I'll stay in J, and save up to a P award when I've requalified for Gold or Plat in 2008.
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Old Sep 1, 2007, 3:49 am
  #157  
 
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Just a short sidenote: if you are waitlisted for Premiere, you are allowed to use the F lounge facilities in 2E.
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Old Sep 1, 2007, 12:55 pm
  #158  
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Originally Posted by Falco Peregrinus

For later arrivals (6 am to 9 am), I cannot speak about 2F but 2E has a fast track lane for immigration ^, quite useful given the number of flights arriving during that slot. 2E is a bigger and more complex terminal than 2F so the arrival process is a bit slower.

HKG and SIN arrivals take place at 2C. The arrival experience has improved a lot since the transfer of US flights to 2E. There is a fast track immigration lane like in 2E (for J, P and Elite passengers IIRC, not only P). Baggage delivery is still too slow IMHO (20 to 30 min). Expect 2C customs to be busier than 2F and 2E customs.
Falco, Thanks for the info. Are you sure that the fast lane is operational and enforced. I did not see one at terminal 2C. Maybe it is like the old EU:non-EU lanes where there is no enforcement.
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Old Oct 27, 2007, 8:54 am
  #159  
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One audio comment about further enhancements in the Investor day presentations
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Old Dec 4, 2007, 2:24 am
  #160  
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Press release : Air France & Park Hyatt Paris Vendome team up to offer passengers in l’Espace Première lounge gourmet cuisine
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Old Dec 4, 2007, 2:36 am
  #161  
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Originally Posted by JOUY31
Press release : Air France & Park Hyatt Paris Vendome team up to offer passengers in l’Espace Première lounge gourmet cuisine
looks very nice. now if some of us had enough miles to make a 1st class lounge DO followed by a nice flight to somewhere warm ...
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Old Dec 17, 2007, 7:59 am
  #162  
 
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Originally Posted by brunos
Unless it was introduced since july, there is NO escort/priority when you arrive into CDG. Only when you depart.
there was an escort for me and 2 fellow passengers with connecting flights at CDG last week coming in from LAX. as soon as the door opened there was a man shouting three names. we were then taken for a nice tour of CDG:

three pax and AF ground staff member Henri made their way down to van. a quick trip to another part of 2E. all four of us went through security (they opened up a lane). a few minutes of brisk walking trying to keep up with Henri. arrived at premiere lounge, where Henri started a discussion with the lady running the lounge: "lounge is for departing passengers only, Henri." "but I was told to bring them here!" etc. etc.
as all three of us had departing flights from 2F, Henri once again pulled up the van and off to 2F we were. cleared immigration, followed by another round of security. laptop out of bag, belt out of trousers.
Henri then proceeded to take us to the business lounge at 2F, which I left immediatly to get on my connecting flight.

the effort is there, but the details need some work. on my outbound flight two weeks earlier the reception at CDG was great: lady waiting for me at the gate, whisked me through security, asked several times if I wanted to use the lounge while my LAX flight was leaving in 45 minutes, etc etc. really felt like a special treatment.

^
pattas is offline  


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