First Flex fare rules?
#1
First Flex fare rules?
I booked an AF "First Flex" ticket via Amex IAP. The fare rules seem pretty straightforward, but I always like to double check whether there is some gotcha or subtle trick with AF Flex fares. AFAICT, it says:
Thanks.
- changes / cancellations permitted any time
- no fee for refund ("NO CHARGE")
- refund goes to original form of payment
Thanks.
Air France (AF) FNX86RFL
General notes
MIDWEEK FIRST CLASS FLEX FARES F
APPLIES FOR ROUND TRIP FARES
...
Category 16: Penalties
CANCELLATIONS
CANCELLATIONS PERMITTED.
CHANGES
CHANGES PERMITTED.
NOTE -
ANYTIME
CHANGES AND CANCELLATIONS PERMITTED.
...
Category 18: Endorsements
THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED -
NON ENDO/ - AND - FARE RSTR COULD APPLY - IN THE
ENDORSEMENT BOX.
...
Category 33: Voluntary cancellations
REFUND MUST BE REQUESTED BEFORE DEPARTURE OF JOURNEY.
NO CHARGE. IF ALL PENALTIES IN PRICING UNIT ARE PER
PRICING UNIT COLLECT HIGHEST. IF MIX OF PER FARE
COMPONENT AND PER PRICING UNIT CALCULATE EACH AS PER
PRICING UNIT AND COLLECT HIGHEST. DISCOUNT APPLIES TO
CHILD/INFANT.
REFUND REQUEST MUST BE LESS THAN ONE YEAR AFTER TRAVEL
COMMENCEMENT DATE IF PARTIALLY USED OR ONE YEAR AFTER
TICKET ISSUANCE IF TICKET UNUSED. FORM OF REFUND -
ORIGINAL FORM OF PAYMENT. VALIDATING CARRIER AND AF/KL
MAY REFUND TICKET.
OR -
REFUND MUST BE REQUESTED BEFORE DEPARTURE OF FARE
COMPONENT.
NO CHARGE. IF ALL PENALTIES IN PRICING UNIT ARE PER
PRICING UNIT COLLECT HIGHEST. IF MIX OF PER FARE
COMPONENT AND PER PRICING UNIT CALCULATE EACH AS PER
PRICING UNIT AND COLLECT HIGHEST. DISCOUNT APPLIES TO
CHILD/INFANT.
REFUND REQUEST MUST BE LESS THAN ONE YEAR AFTER TRAVEL
COMMENCEMENT DATE IF PARTIALLY USED OR ONE YEAR AFTER
TICKET ISSUANCE IF TICKET UNUSED. FORM OF REFUND -
ORIGINAL FORM OF PAYMENT.
OR -
APPLIES FOR FARE COMPONENTS THAT ARE PARTIALLY FLOWN.
REFUND MUST BE REQUESTED AFTER DEPARTURE OF FARE
COMPONENT.
NO CHARGE. IF ALL PENALTIES IN PRICING UNIT ARE PER
PRICING UNIT COLLECT HIGHEST. IF MIX OF PER FARE
COMPONENT AND PER PRICING UNIT CALCULATE EACH AS PER
PRICING UNIT AND COLLECT HIGHEST. DISCOUNT APPLIES TO
CHILD/INFANT.
REFUND REQUEST MUST BE LESS THAN ONE YEAR AFTER TRAVEL
COMMENCEMENT DATE IF PARTIALLY USED OR ONE YEAR AFTER
TICKET ISSUANCE IF TICKET UNUSED. FORM OF REFUND -
ORIGINAL FORM OF PAYMENT.
REPRICE FLOWN PORTION USING FARES IN EFFECT ON TICKET
ISSUANCE DATE. FOR FULLY FLOWN FARE COMPONENTS FARE BREAK
POINTS MAY NOT BE CHANGED. FOR PARTIALLY FLOWN FARE
COMPONENTS ONLY DESTINATION FARE BREAK POINTS MAY BE
CHANGED. REPRICE USING NORMAL/SPECIAL ONE WAY/ROUND TRIP
FARES/ANY RULE/FARE CLASS/RBD. PUBLIC FARES ARE USED IF
TICKETED FARE IS IN PUBLIC TARIFF. QUALIFIED PRIVATE
FARES OR PUBLIC FARES ARE USED IF TICKETED FARE IS IN
PRIVATE TARIFF. NEW FARE FOR FULLY FLOWN FARE COMPONENTS
MUST BE EQUAL TO OR HIGHER THAN TICKETED FARE.
OR -
APPLIES FOR FARE COMPONENTS THAT ARE FULLY FLOWN. REFUND
MUST BE REQUESTED AFTER DEPARTURE OF FARE COMPONENT.
NO CHARGE. IF ALL PENALTIES IN PRICING UNIT ARE PER
PRICING UNIT COLLECT HIGHEST. IF MIX OF PER FARE
COMPONENT AND PER PRICING UNIT CALCULATE EACH AS PER
PRICING UNIT AND COLLECT HIGHEST. DISCOUNT APPLIES TO
CHILD/INFANT.
FORM OF REFUND - ORIGINAL FORM OF PAYMENT.
REPRICE FLOWN PORTION USING FARES IN EFFECT ON TICKET
ISSUANCE DATE. FOR FULLY FLOWN FARE COMPONENTS FARE BREAK
POINTS MAY NOT BE CHANGED. FOR PARTIALLY FLOWN FARE
COMPONENTS ONLY DESTINATION FARE BREAK POINTS MAY BE
CHANGED. REPRICE USING NORMAL/SPECIAL ONE WAY/ROUND TRIP
FARES/ANY RULE/FARE CLASS/EQUAL OR HIGHER RBD. PUBLIC
FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF.
QUALIFIED PRIVATE FARES OR PUBLIC FARES ARE USED IF
TICKETED FARE IS IN PRIVATE TARIFF. NEW FARE FOR FULLY
FLOWN FARE COMPONENTS MUST BE EQUAL TO OR HIGHER THAN
TICKETED FARE.
General notes
MIDWEEK FIRST CLASS FLEX FARES F
APPLIES FOR ROUND TRIP FARES
...
Category 16: Penalties
CANCELLATIONS
CANCELLATIONS PERMITTED.
CHANGES
CHANGES PERMITTED.
NOTE -
ANYTIME
CHANGES AND CANCELLATIONS PERMITTED.
...
Category 18: Endorsements
THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED -
NON ENDO/ - AND - FARE RSTR COULD APPLY - IN THE
ENDORSEMENT BOX.
...
Category 33: Voluntary cancellations
REFUND MUST BE REQUESTED BEFORE DEPARTURE OF JOURNEY.
NO CHARGE. IF ALL PENALTIES IN PRICING UNIT ARE PER
PRICING UNIT COLLECT HIGHEST. IF MIX OF PER FARE
COMPONENT AND PER PRICING UNIT CALCULATE EACH AS PER
PRICING UNIT AND COLLECT HIGHEST. DISCOUNT APPLIES TO
CHILD/INFANT.
REFUND REQUEST MUST BE LESS THAN ONE YEAR AFTER TRAVEL
COMMENCEMENT DATE IF PARTIALLY USED OR ONE YEAR AFTER
TICKET ISSUANCE IF TICKET UNUSED. FORM OF REFUND -
ORIGINAL FORM OF PAYMENT. VALIDATING CARRIER AND AF/KL
MAY REFUND TICKET.
OR -
REFUND MUST BE REQUESTED BEFORE DEPARTURE OF FARE
COMPONENT.
NO CHARGE. IF ALL PENALTIES IN PRICING UNIT ARE PER
PRICING UNIT COLLECT HIGHEST. IF MIX OF PER FARE
COMPONENT AND PER PRICING UNIT CALCULATE EACH AS PER
PRICING UNIT AND COLLECT HIGHEST. DISCOUNT APPLIES TO
CHILD/INFANT.
REFUND REQUEST MUST BE LESS THAN ONE YEAR AFTER TRAVEL
COMMENCEMENT DATE IF PARTIALLY USED OR ONE YEAR AFTER
TICKET ISSUANCE IF TICKET UNUSED. FORM OF REFUND -
ORIGINAL FORM OF PAYMENT.
OR -
APPLIES FOR FARE COMPONENTS THAT ARE PARTIALLY FLOWN.
REFUND MUST BE REQUESTED AFTER DEPARTURE OF FARE
COMPONENT.
NO CHARGE. IF ALL PENALTIES IN PRICING UNIT ARE PER
PRICING UNIT COLLECT HIGHEST. IF MIX OF PER FARE
COMPONENT AND PER PRICING UNIT CALCULATE EACH AS PER
PRICING UNIT AND COLLECT HIGHEST. DISCOUNT APPLIES TO
CHILD/INFANT.
REFUND REQUEST MUST BE LESS THAN ONE YEAR AFTER TRAVEL
COMMENCEMENT DATE IF PARTIALLY USED OR ONE YEAR AFTER
TICKET ISSUANCE IF TICKET UNUSED. FORM OF REFUND -
ORIGINAL FORM OF PAYMENT.
REPRICE FLOWN PORTION USING FARES IN EFFECT ON TICKET
ISSUANCE DATE. FOR FULLY FLOWN FARE COMPONENTS FARE BREAK
POINTS MAY NOT BE CHANGED. FOR PARTIALLY FLOWN FARE
COMPONENTS ONLY DESTINATION FARE BREAK POINTS MAY BE
CHANGED. REPRICE USING NORMAL/SPECIAL ONE WAY/ROUND TRIP
FARES/ANY RULE/FARE CLASS/RBD. PUBLIC FARES ARE USED IF
TICKETED FARE IS IN PUBLIC TARIFF. QUALIFIED PRIVATE
FARES OR PUBLIC FARES ARE USED IF TICKETED FARE IS IN
PRIVATE TARIFF. NEW FARE FOR FULLY FLOWN FARE COMPONENTS
MUST BE EQUAL TO OR HIGHER THAN TICKETED FARE.
OR -
APPLIES FOR FARE COMPONENTS THAT ARE FULLY FLOWN. REFUND
MUST BE REQUESTED AFTER DEPARTURE OF FARE COMPONENT.
NO CHARGE. IF ALL PENALTIES IN PRICING UNIT ARE PER
PRICING UNIT COLLECT HIGHEST. IF MIX OF PER FARE
COMPONENT AND PER PRICING UNIT CALCULATE EACH AS PER
PRICING UNIT AND COLLECT HIGHEST. DISCOUNT APPLIES TO
CHILD/INFANT.
FORM OF REFUND - ORIGINAL FORM OF PAYMENT.
REPRICE FLOWN PORTION USING FARES IN EFFECT ON TICKET
ISSUANCE DATE. FOR FULLY FLOWN FARE COMPONENTS FARE BREAK
POINTS MAY NOT BE CHANGED. FOR PARTIALLY FLOWN FARE
COMPONENTS ONLY DESTINATION FARE BREAK POINTS MAY BE
CHANGED. REPRICE USING NORMAL/SPECIAL ONE WAY/ROUND TRIP
FARES/ANY RULE/FARE CLASS/EQUAL OR HIGHER RBD. PUBLIC
FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF.
QUALIFIED PRIVATE FARES OR PUBLIC FARES ARE USED IF
TICKETED FARE IS IN PRIVATE TARIFF. NEW FARE FOR FULLY
FLOWN FARE COMPONENTS MUST BE EQUAL TO OR HIGHER THAN
TICKETED FARE.
#4
Just to close the loop here: I ended up changing my travel dates and needed to do a multi-city trip on the new dates, so I booked a new ticket and refunded this one.
I got a full cash refund no problem whatsoever (other than Amex Platinum Travel online taking 50 minutes back and forth trying to call AF).
I got a full cash refund no problem whatsoever (other than Amex Platinum Travel online taking 50 minutes back and forth trying to call AF).