Made AF booking but received instant cancellation notice that doesn't match bookings?
Jul 10, 2022, 7:41 am
#1
Original Poster
Join Date: Feb 2018
Location: Atlanta, USA
Programs: AA EXP
Posts: 75
Made AF booking but received instant cancellation notice that doesn't match bookings?
First time booking with Air France in years and came across this strange scenario. Phone centers are closed when I called and Twitter DM hasn't been much help.
I booked AF1061 EVN-CDG, with a train segment attached to Lille. Immediately after booking, there's a cancellation notification on the reservation that says my flight AF6420 to Lille has been cancelled. Super confused as that flight # doesn't match. Anyone else have this strange experience?
Travel is is 7 days away so I want to get this cleared up soon and some reassurance flight is still as scheduled.
I'm hoping this is some glitch as EVN-CDG is an intl that's once/day so hopefully no cancellations.
I booked AF1061 EVN-CDG, with a train segment attached to Lille. Immediately after booking, there's a cancellation notification on the reservation that says my flight AF6420 to Lille has been cancelled. Super confused as that flight # doesn't match. Anyone else have this strange experience?
Travel is is 7 days away so I want to get this cleared up soon and some reassurance flight is still as scheduled.
I'm hoping this is some glitch as EVN-CDG is an intl that's once/day so hopefully no cancellations.
Jul 10, 2022, 11:57 am
#2
Join Date: Jun 2012
Location: the Netherlands
Programs: AF/KLM FB Plat, Marriott Bonvoy Gold
Posts: 84
First time booking with Air France in years and came across this strange scenario. Phone centers are closed when I called and Twitter DM hasn't been much help.
I booked AF1061 EVN-CDG, with a train segment attached to Lille. Immediately after booking, there's a cancellation notification on the reservation that says my flight AF6420 to Lille has been cancelled. Super confused as that flight # doesn't match. Anyone else have this strange experience?
Travel is is 7 days away so I want to get this cleared up soon and some reassurance flight is still as scheduled.
I'm hoping this is some glitch as EVN-CDG is an intl that's once/day so hopefully no cancellations.
I booked AF1061 EVN-CDG, with a train segment attached to Lille. Immediately after booking, there's a cancellation notification on the reservation that says my flight AF6420 to Lille has been cancelled. Super confused as that flight # doesn't match. Anyone else have this strange experience?
Travel is is 7 days away so I want to get this cleared up soon and some reassurance flight is still as scheduled.
I'm hoping this is some glitch as EVN-CDG is an intl that's once/day so hopefully no cancellations.
Jul 10, 2022, 3:57 pm
#3
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
First time booking with Air France in years and came across this strange scenario. Phone centers are closed when I called and Twitter DM hasn't been much help.
I booked AF1061 EVN-CDG, with a train segment attached to Lille. Immediately after booking, there's a cancellation notification on the reservation that says my flight AF6420 to Lille has been cancelled. Super confused as that flight # doesn't match. Anyone else have this strange experience?
Travel is is 7 days away so I want to get this cleared up soon and some reassurance flight is still as scheduled.
I'm hoping this is some glitch as EVN-CDG is an intl that's once/day so hopefully no cancellations.
I booked AF1061 EVN-CDG, with a train segment attached to Lille. Immediately after booking, there's a cancellation notification on the reservation that says my flight AF6420 to Lille has been cancelled. Super confused as that flight # doesn't match. Anyone else have this strange experience?
Travel is is 7 days away so I want to get this cleared up soon and some reassurance flight is still as scheduled.
I'm hoping this is some glitch as EVN-CDG is an intl that's once/day so hopefully no cancellations.
Jul 11, 2022, 12:14 am
#4
Original Poster
Join Date: Feb 2018
Location: Atlanta, USA
Programs: AA EXP
Posts: 75
Anyways, AF Twitter also indicated my booking has not been issued by the local Armenia office and that I should call them... ehh. I'm not in Armenia right now and don't have international calling. It's been about 30 hours since booking. Should there be any concerns on my end...?
Jul 11, 2022, 7:51 am
#5
Join Date: Jan 2011
Location: Boston, MA, USA
Programs: FB LTPE, BAEC GGL, EK Blue, SK Gold, Marriott Amb+LTT, IHG Diamond Amb, Accorhotels Silver
Posts: 1,954
You will certainly be rebooked on the next train. Worse comes to worse, you get a last minute CDG-LIlle train ticket and claim it back to AF.
Jul 11, 2022, 12:50 pm
#6
Original Poster
Join Date: Feb 2018
Location: Atlanta, USA
Programs: AA EXP
Posts: 75
I dug up an email to AF Armenia and asked them if they can just cancel and refund my booking with them that has been paid but not ticketed...