Aeroplan Points Expiry - How to Determine Expiry Date
Apr 2, 2011, 9:55 am
#16
Join Date: Sep 2010
Posts: 44
I just noticed...in terms of exporting your transaction detail into excel...
If you log into your account and click on:
YOUR ACCOUNT
And then when that screen comes up it will say:
TRANSACTIONS...on the left hand side...
When that screen comes up...towards the top it will say "VIEW YOUR TRANSACTIONS."
And right beside that in orange it says "Export to Excel." When you click on that it puts it very nicely into excel for you.
If you just clock on YOUR ACCOUNT...and scroll down and look at the transactions I don't see the option to export into excel...you have to click on TRANSACTIONS on the left first...or you have to click on "RECENT TRANSACTIONS - MORE TRANSACTIONS" when you are in the YOUR ACCOUNT screen.
If you log into your account and click on:
YOUR ACCOUNT
And then when that screen comes up it will say:
TRANSACTIONS...on the left hand side...
When that screen comes up...towards the top it will say "VIEW YOUR TRANSACTIONS."
And right beside that in orange it says "Export to Excel." When you click on that it puts it very nicely into excel for you.
If you just clock on YOUR ACCOUNT...and scroll down and look at the transactions I don't see the option to export into excel...you have to click on TRANSACTIONS on the left first...or you have to click on "RECENT TRANSACTIONS - MORE TRANSACTIONS" when you are in the YOUR ACCOUNT screen.
Apr 2, 2011, 11:35 am
#17
Suspended
Join Date: Dec 2010
Posts: 4,153
I just noticed...in terms of exporting your transaction detail into excel...
If you log into your account and click on:
YOUR ACCOUNT
And then when that screen comes up it will say:
TRANSACTIONS...on the left hand side...
When that screen comes up...towards the top it will say "VIEW YOUR TRANSACTIONS."
And right beside that in orange it says "Export to Excel." When you click on that it puts it very nicely into excel for you.
If you just clock on YOUR ACCOUNT...and scroll down and look at the transactions I don't see the option to export into excel...you have to click on TRANSACTIONS on the left first...or you have to click on "RECENT TRANSACTIONS - MORE TRANSACTIONS" when you are in the YOUR ACCOUNT screen.
If you log into your account and click on:
YOUR ACCOUNT
And then when that screen comes up it will say:
TRANSACTIONS...on the left hand side...
When that screen comes up...towards the top it will say "VIEW YOUR TRANSACTIONS."
And right beside that in orange it says "Export to Excel." When you click on that it puts it very nicely into excel for you.
If you just clock on YOUR ACCOUNT...and scroll down and look at the transactions I don't see the option to export into excel...you have to click on TRANSACTIONS on the left first...or you have to click on "RECENT TRANSACTIONS - MORE TRANSACTIONS" when you are in the YOUR ACCOUNT screen.
AP has become a platform for a corporate rip-off from start to finish. It's poorly managed, poorly delivered, has declining value to members, it's confusing, and serves only to frustrate and turn off the members it's supposed to serve in the first place, namely the frequent fliers.
That's my 2 cents' worth.
Apr 2, 2011, 9:12 pm
#18
Join Date: Jan 2004
Location: YUL
Posts: 970
As far as I am concerned, if there is no message, no warning or email reminder of miles about to expire due to the 7 year limit, then they simply don't expire. I hope lots of AP members sue AP in small claims over their miles. My guess would be that AP will not spend money on a lawyer to defend the action, and even if they did, the action would be decided by a small claims court in favor of the AP member, and thus the miles would either be returned or repaid in terms of cash compensation.
AP has become a platform for a corporate rip-off from start to finish. It's poorly managed, poorly delivered, has declining value to members, it's confusing, and serves only to frustrate and turn off the members it's supposed to serve in the first place, namely the frequent fliers.
That's my 2 cents' worth.
AP has become a platform for a corporate rip-off from start to finish. It's poorly managed, poorly delivered, has declining value to members, it's confusing, and serves only to frustrate and turn off the members it's supposed to serve in the first place, namely the frequent fliers.
That's my 2 cents' worth.
It won't affect me for now, since I earn and spend, but that attitude is simply despicable. Nobody is reacting, the big reaction is still to come. Nota: I might double-post.
Apr 9, 2011, 7:24 am
#21
Join Date: Nov 2001
Location: Ontario, Canada
Programs: AC*SE MM, Hilton Gold, Marriott Gold, IHG Plat Amb
Posts: 3,440
I've just been keeping a rough eye on things by using the "View Transactions" feature to see the total points earned within a period. The online data only goes back about a year though.
Not really an issue for me - I've generally been spending the points as I earn them, with the exception of the year when they charged the 30% IKK premium. I redeemed no points that year. My current balance has all been earned since May 2010 so I'm not in danger of having my points expire soon.
Not really an issue for me - I've generally been spending the points as I earn them, with the exception of the year when they charged the 30% IKK premium. I redeemed no points that year. My current balance has all been earned since May 2010 so I'm not in danger of having my points expire soon.
Apr 9, 2011, 8:25 am
#22
Join Date: Feb 2006
Location: YUL
Posts: 2,115
Feb 2 2011 AMEX AEROPLANPLUS GOLD.-.AMERICAN EXPRESS 52,004
Feb 1 2011 Mileage Deduction120,000MILES 120,000
Jan 28 2011 ESSO AEROPLAN MILES.-.IMPERIAL OIL LIMITED 12
Feb 1 2011 Mileage Deduction120,000MILES 120,000
Jan 28 2011 ESSO AEROPLAN MILES.-.IMPERIAL OIL LIMITED 12
Apr 9, 2011, 8:31 am
#23
Join Date: Sep 2008
Location: YYZ
Programs: ACMM SE100K; *G
Posts: 1,526
As far as I am concerned, if there is no message, no warning or email reminder of miles about to expire due to the 7 year limit, then they simply don't expire. I hope lots of AP members sue AP in small claims over their miles. My guess would be that AP will not spend money on a lawyer to defend the action, and even if they did, the action would be decided by a small claims court in favor of the AP member, and thus the miles would either be returned or repaid in terms of cash compensation.
Is it bad customer service by Aeroplan to not email/notify members of expiry? Yes. Are they required to? No. Stating it in the terms and conditions covers their a$$.
Those are my $0.02.
Apr 14, 2011, 1:20 pm
#24
Join Date: Mar 2005
Programs: air canada
Posts: 58
Apr 14, 2011, 1:46 pm
#25
Join Date: May 2009
Location: HKG (mind in YYZ)
Programs: MPC Green, AC Tangerine :)
Posts: 1,102
Happy Holidays from Air Canada
A portion of your miles may or may not expire in one week
Apr 15, 2011, 8:31 am
#28
Join Date: Jan 2009
Programs: AC, AA, AS, UA, WN, IHG, Hilton
Posts: 174
I'm flying to ZRH via FRA in a couple of weeks on AC/LH (LH tkt stock) and was wondering which *A program would you recommend I should earn the miles on. As far as FF *A programs go, I have AC (I currently have about 55,000 miles - so just enough for 2 r/t N. America Y class seats) and then I have CO, UA, US, BMI & LH cards with points varying from 500 to 16k. Which of these would you pick given Aeroplan's looming 2014 deadline and the fact Aeroplan miles aren't what they used to be? I've only been flying a couple of times a year, mainly transatlantic, over the past few years.
Apr 15, 2011, 1:17 pm
#29
Join Date: Nov 2009
Programs: Aeroplan
Posts: 14
Allvest,
Greetings.
So let say, I have accumulated 250,000 miles for 5 years, redeemed 115,000 last year and still have got 135,000 left. But I have continued to accumulate another 15,000 since last year... now I've got 150,000 in total. Does it mean ALL 150,000 will be expired within 2 years or just they are "tiered / pro-rated" according the original date of award e.g. the most recent 15,000 will still be valid up to 7 years?
Greetings.
Originally Posted by Aeroplan
When you stay active in Aeroplan, you make sure that your Aeroplan Miles don’t expire. All it takes is one transaction every 12 months to keep your account active, and you have a full 7 years from the time you accumulate the miles to redeem them for a reward.
Apr 15, 2011, 2:49 pm
#30
Join Date: Dec 2007
Location: Body in Downtown YYZ, heart and mind elsewhere
Programs: UA 50K, refugee from AC E50K, Marriott Lifetime Plat
Posts: 5,132
So let say, I have accumulated 250,000 miles for 5 years, redeemed 115,000 last year and still have got 135,000 left. But I have continued to accumulate another 15,000 since last year... now I've got 150,000 in total. Does it mean ALL 150,000 will be expired within 2 years or just they are "tiered / pro-rated" according the original date of award e.g. the most recent 15,000 will still be valid up to 7 years?
In practice we don't actually know. Aeroplan is seemingly unwilling to invest the time / effort into developing a system to increase transparency around the 7-year rule.