URGENT - missed a leg of an award ticket; what now?
Sep 6, 2008, 12:37 am
#1
Original Poster
Join Date: Feb 2006
Location: Toronto, Canada
Programs: Aeroplan, Amex Centurion & relevant programs
Posts: 142
URGENT - missed a leg of an award ticket; what now?
hi all!
Long story short, messed up with the timing of my return flight Nice - Munich - Toronto (missed the very first Nice-Munich flight) and am wondering: now what?
Will Aeroplan let me re-route myself somehow or am I out of luck? Also, if they will - I booked my ticket through Aeroplan in Canada, would I have to call them to rebook as well?
Thanks in advance!!!!!!!!!!!
Long story short, messed up with the timing of my return flight Nice - Munich - Toronto (missed the very first Nice-Munich flight) and am wondering: now what?
Will Aeroplan let me re-route myself somehow or am I out of luck? Also, if they will - I booked my ticket through Aeroplan in Canada, would I have to call them to rebook as well?
Thanks in advance!!!!!!!!!!!
Sep 6, 2008, 9:37 am
#3
Join Date: Dec 2007
Location: Body in Downtown YYZ, heart and mind elsewhere
Programs: UA 50K, refugee from AC E50K, Marriott Lifetime Plat
Posts: 5,133
I concur. Go to the AC counter at the airport and start begging (nicely of course). If they're nice they'll just put you on other flights. If not, you'll likely have to pay change fees. I don't think they'd charge you for a new ticket though.
Sep 6, 2008, 10:01 am
#4
Join Date: Oct 2004
Programs: Aeroplan, Delta, Starwood, Fairmount
Posts: 2,312
I once arrived a day late for my return flight in Whitehorse (had my dates mixed up).
I mega grovelled and was put on a flight the next day as the current day's fight was full by a really nice counter lady named Judy.
Next day I arrived at the airport with a big box of chocolats for Judy - she was tickled pink! I guess staff do double duty in Whitehorse as she was also the gate agent. As I was about to board I thanked her once again. She told me to hold on for a minute.
Once the big mob had boarded she went back to her screen and next thing she had upgraded me to business class both for the Whitehorse to YVR leg but the YVR - YYZ leg as well.
Now that was good service, eh!!!
I mega grovelled and was put on a flight the next day as the current day's fight was full by a really nice counter lady named Judy.
Next day I arrived at the airport with a big box of chocolats for Judy - she was tickled pink! I guess staff do double duty in Whitehorse as she was also the gate agent. As I was about to board I thanked her once again. She told me to hold on for a minute.
Once the big mob had boarded she went back to her screen and next thing she had upgraded me to business class both for the Whitehorse to YVR leg but the YVR - YYZ leg as well.
Now that was good service, eh!!!