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Old Mar 8, 2008 | 4:52 pm
  #1  
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Join Date: Mar 2008
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please help

I know that I am probably posting this in the wrong form. I am a member here as of five minutes ago. I have a technical question about booking a flight online on the Air Canada website. There was a time when I was able to simply type in the first few letters of a city (i.e.: TOR - for Toronto) and I would get a little drop down menu that would allow me to click on the airport I wanted. This no longer happens. Now when I type the first few letters of the city from which I am leaving, nothing happens. I end up typing the entire city's name and I still don't get the correct prompt with the airport code. Because of this, when I finsih typing all my info and then hit SEARCH, nothing happens. The person I spoke to in Technical Support said the if I went through the "websaver" section, I would get the drop down little menu with the airport and airport code. This is true. He said that my problem could be a JAVA issue, so I upgraded my JAVA. Still, I have to do this round about "websaver" thing to book my flight. Is there anything else I could do so that I can just book a flight (like I used to be able to do) without having to go through this "websaver" page. The problem with the "websaver" page is that after I use it, I have to delete all my Air Canada site cookies or I cannot get back to the Air Canada site at all. This probably made no sense. I tried to explain it as best I could. If anyone can assist me, I would appreciate it and apologies if I posted in the wrong section.
Thanks
bgrosso is offline  
Old Mar 8, 2008 | 5:01 pm
  #2  
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I think it's not a Java issue but rather a Javascript issue. You should check your browser settings, make sure Javascript is enabled and look at settings.

This will be browser-dependent.

Are you should that closing your browser and relaoding it does not fix the problem?
Stranger is offline  
Old Mar 8, 2008 | 5:21 pm
  #3  
 
Join Date: Jan 2006
Posts: 142
If you need airport codes I can likely tell you what they are. Not sure if you still need them. Don't know why the drop down menu doesn't work.
RESGIRL is offline  


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