please help
#1
Original Poster

Join Date: Mar 2008
Posts: 12
please help
I know that I am probably posting this in the wrong form. I am a member here as of five minutes ago. I have a technical question about booking a flight online on the Air Canada website. There was a time when I was able to simply type in the first few letters of a city (i.e.: TOR - for Toronto) and I would get a little drop down menu that would allow me to click on the airport I wanted. This no longer happens. Now when I type the first few letters of the city from which I am leaving, nothing happens. I end up typing the entire city's name and I still don't get the correct prompt with the airport code. Because of this, when I finsih typing all my info and then hit SEARCH, nothing happens. The person I spoke to in Technical Support said the if I went through the "websaver" section, I would get the drop down little menu with the airport and airport code. This is true. He said that my problem could be a JAVA issue, so I upgraded my JAVA. Still, I have to do this round about "websaver" thing to book my flight. Is there anything else I could do so that I can just book a flight (like I used to be able to do) without having to go through this "websaver" page. The problem with the "websaver" page is that after I use it, I have to delete all my Air Canada site cookies or I cannot get back to the Air Canada site at all. This probably made no sense. I tried to explain it as best I could. If anyone can assist me, I would appreciate it and apologies if I posted in the wrong section.
Thanks
Thanks
#2
FlyerTalk Evangelist




Join Date: Jun 2003
Location: YYC
Posts: 25,046
I think it's not a Java issue but rather a Javascript issue. You should check your browser settings, make sure Javascript is enabled and look at settings.
This will be browser-dependent.
Are you should that closing your browser and relaoding it does not fix the problem?
This will be browser-dependent.
Are you should that closing your browser and relaoding it does not fix the problem?

