How Do Certs Work at the Gate?
#16
formerly known as 2lovelife


Join Date: Dec 2000
Location: ORF : UA_Premier_Gold4Life, Bonvoy_titanium, Accor_Plat
Posts: 6,959
Until UA went to e-certs, this practice was common.
Many times they wouldn't collect the cert. Many times they asked for another cert (at connection point). Since changing to e-certs, it makes for a more transparent system.
They take it electronically. And if they ask for too many, you can call Mileage Plus and get them to re-deposit the extra one.
Don't blame the people. Blame the system.
Many times they wouldn't collect the cert. Many times they asked for another cert (at connection point). Since changing to e-certs, it makes for a more transparent system.
They take it electronically. And if they ask for too many, you can call Mileage Plus and get them to re-deposit the extra one.
Don't blame the people. Blame the system.
#17
Join Date: Jun 2003
Location: YVR
Programs: AC E75, SPG Plat, HH peon-by-choice (ex Gold)
Posts: 8,090
Second time, the GA was exceedingly rude.

