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Thread: How Do Certs Work at the Gate?
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Old Jan 28, 2008 | 6:06 am
  #16  
seanthepilot
formerly known as 2lovelife
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Join Date: Dec 2000
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Until UA went to e-certs, this practice was common.

Many times they wouldn't collect the cert. Many times they asked for another cert (at connection point). Since changing to e-certs, it makes for a more transparent system.

They take it electronically. And if they ask for too many, you can call Mileage Plus and get them to re-deposit the extra one.

Don't blame the people. Blame the system.
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