aircanada.com/aeroplan.com - Experiences/Complaints/Issues
Feb 2, 2018 | 9:23 pm
#4081
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
I'm having enough trouble keeping track of which time zone I'm in.
Keeping track of when Aeroplan is up or down is far too challenging.
Too bad we can't set alerts.
.
Keeping track of when Aeroplan is up or down is far too challenging.
Too bad we can't set alerts.
.
Last edited by 24left; Feb 2, 2018 at 10:22 pm Reason: spelling
Feb 7, 2018 | 7:09 am
#4083
Join Date: Jun 2014
Posts: 178
AIR Canada IT Issues right now?
I cannot pull my reservation it says error. Are there issues right now with Air Canada website?
Feb 7, 2018 | 7:14 am
#4084
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,925
Feb 7, 2018 | 7:21 am
#4086
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
I can see the lists of my bookings but if I select one, I get this
And then this
And then this
Feb 7, 2018 | 7:40 am
#4087
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
For me, AC.com is not working on Edge and Chrome.
I then installed Fire Fox for ..... and giggles, and itt seems to be working.
I then installed Fire Fox for ..... and giggles, and itt seems to be working.
Feb 7, 2018 | 8:05 am
#4088
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,771
Feb 7, 2018 | 8:21 am
#4089
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,763
i'm having same problems. guess their servers been snowed in.
Feb 7, 2018 | 9:01 am
#4090
Join Date: Apr 2011
Location: YYC
Programs: AC SE, spouse SE (MM), National Emerald, various hotel programs
Posts: 449
Feb 7, 2018 | 10:42 am
#4091
Join Date: Sep 2008
Location: YYZ
Programs: ACMM SE100K; *G
Posts: 1,526
I got off the phone with the SE desk about an hour ago for a flight change and they said they were having system wide IT issues. She couldn't elaborate further than that.
Feb 7, 2018 | 1:16 pm
#4092
Join Date: Nov 1999
Location: HKG/MEX/YVR/YYF
Programs: AS MVP 75K/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,045
Far from it.
In the past 24 hours:
1. Flight Pass login not working in Safari nor Chrome (only works Incognito with Chrome)
2. Seat Selection after upgrade has not worked for weeks
3. Seat selection unavailable in either platform for UA codeshare flights, must call in, listen to 'we are busy, call later' and then get a clueless newbie agent on the Elite line
4. Visa declined on the website twice and had to call in to speak with an agent who could not ticket International and then....back into the general phone queue for 42 mins
AC management can pat themselves on the back all they want, but these issues are unacceptable, IMHO.
Feb 8, 2018 | 10:32 pm
#4093
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,387
Weird eUpgrade Glitch / More AC IT Issues
Sigh...
Feb 8, 2018 | 11:35 pm
#4094
Join Date: Nov 2011
Location: YUL
Programs: AC SEMM, NEXUS
Posts: 858
This happens from time to time.
Your file needs to be cleaned up, and the original economy segments removed. Your upgrade is secure, it just looks messy.
While frustrating, I find a call to AC reservations often fixes the problem.
Your file needs to be cleaned up, and the original economy segments removed. Your upgrade is secure, it just looks messy.
While frustrating, I find a call to AC reservations often fixes the problem.
Feb 8, 2018 | 11:47 pm
#4095
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,387
