Mad as Hell J5I5 to J5I1 30 mins to midnight
Nov 5, 2006, 9:59 pm
#1
Original Poster
Join Date: Feb 2005
Location: YYZ
Programs: ACSE 100K 1MM
Posts: 819
Mad as Hell J5I5 to J5I1 30 mins to midnight
Waiting for midnight for 2 upgrades at 7 day window. Checked an hour ago (22.50) J5I5, no problem. Checked at 11.30, J5I1. What happened? Should I be suspicious?
Nov 6, 2006, 1:57 am
#2
Join Date: Mar 2000
Location: YVR
Posts: 9,999
Depends what time zone you were calling from.
The cutoff is midnight in the time zone of the call centre you reach. So if you're in BC, and the call centre you get is in Ontario or Quebec, you should be calling at 9:01pm, BC time. If you waited until midnight BC time, then others had three hours to sneak in front of you.
AC computers aren't very smart. They don't know about things like time zones. Normally that works to the advantage of people who do understand the concept, but of course you need to know about it first.
The cutoff is midnight in the time zone of the call centre you reach. So if you're in BC, and the call centre you get is in Ontario or Quebec, you should be calling at 9:01pm, BC time. If you waited until midnight BC time, then others had three hours to sneak in front of you.
AC computers aren't very smart. They don't know about things like time zones. Normally that works to the advantage of people who do understand the concept, but of course you need to know about it first.
Nov 6, 2006, 6:04 am
#3
Original Poster
Join Date: Feb 2005
Location: YYZ
Programs: ACSE 100K 1MM
Posts: 819
Originally Posted by Ken hAAmer
Depends what time zone you were calling from.
The cutoff is midnight in the time zone of the call centre you reach. So if you're in BC, and the call centre you get is in Ontario or Quebec, you should be calling at 9:01pm, BC time. If you waited until midnight BC time, then others had three hours to sneak in front of you.
AC computers aren't very smart. They don't know about things like time zones. Normally that works to the advantage of people who do understand the concept, but of course you need to know about it first.
The cutoff is midnight in the time zone of the call centre you reach. So if you're in BC, and the call centre you get is in Ontario or Quebec, you should be calling at 9:01pm, BC time. If you waited until midnight BC time, then others had three hours to sneak in front of you.
AC computers aren't very smart. They don't know about things like time zones. Normally that works to the advantage of people who do understand the concept, but of course you need to know about it first.
Nov 6, 2006, 6:14 am
#4
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Spire, BA Gold
Posts: 8,685
Originally Posted by k22
The midnight cutoff relates to the time in the zone where the flight departs and should have nothing to do with the location of the call centre. Anyway, I called from Ontario for a YYZ flight. Me smells something fishy.
.As I predicted, the 2/4/7 day window for non-Y/M fares seems to be something being gradually withdrawn. Basically, it is becoming a choice of buy the high cost Y or M fare and upgrade at booking (although even the "I" space many weeks out seems to be generally declining) or play Aerolotto at the gate.
Nov 6, 2006, 6:41 am
#5
Join Date: May 1999
Location: Ottawa
Posts: 8,564
The midnight cutoff relates to the time in the zone where the flight departs and should have nothing to do with the location of the call centre.
=aw
Nov 6, 2006, 7:21 am
#6
Join Date: Feb 2005
Posts: 7,156
It was reported at this thread that someone was able to secure an upgrade outside of the window.
http://www.flyertalk.com/forum/showt...68#post6612868
I assume that it was not one of the fares that entitle to instant upgrade confirmation at time of reservation or the poster would have done so and did not have to wait for the upgrade window to open.
This may be one of the potential causes. Someone might have rung before the window opened but the agent agreed to process the upgrade.
http://www.flyertalk.com/forum/showt...68#post6612868
I assume that it was not one of the fares that entitle to instant upgrade confirmation at time of reservation or the poster would have done so and did not have to wait for the upgrade window to open.
This may be one of the potential causes. Someone might have rung before the window opened but the agent agreed to process the upgrade.
Nov 6, 2006, 8:14 am
#8
FlyerTalk Evangelist
Join Date: Feb 2000
Posts: 12,073
Originally Posted by k22
The midnight cutoff relates to the time in the zone where the flight departs and should have nothing to do with the location of the call centre. Anyway, I called from Ontario for a YYZ flight. Me smells something fishy.
The tickets were Tango Plus.The out bound flight left full in Y and 3 empty J seats.The rebound had 50% capacity in J and Y(rather light load,IMO) My flights all connected through YYZ.
be right.
Nov 6, 2006, 10:25 am
#10
Join Date: Mar 2005
Location: YYJ/DXB/OGG
Programs: EK-Skywards Gold / Delta Gold Medallion/E50K 1MM
Posts: 753
Originally Posted by k22
Waiting for midnight for 2 upgrades at 7 day window. Checked an hour ago (22.50) J5I5, no problem. Checked at 11.30, J5I1. What happened? Should I be suspicious?
Nov 6, 2006, 10:28 am
#11
Join Date: Oct 2003
Location: YVR
Programs: WS Platinum, former AC E35K
Posts: 6,335
this really sounds like a route controller taking out I. Considering J5 stays constant throughout the period of time we are talking it makes no sense. If in fact 4 people did call for the upgrade, would it not go down to J1??
Nov 6, 2006, 10:31 am
#12
Join Date: Sep 2006
Location: SIN
Programs: SQ, Marriott Lifetime
Posts: 180
Originally Posted by shore9
this really sounds like a route controller taking out I. Considering J5 stays constant throughout the period of time we are talking it makes no sense. If in fact 4 people did call for the upgrade, would it not go down to J1??
Yeah, what's up with that, homie?
Nov 6, 2006, 10:32 am
#13
Company Representative - Air Canada
Join Date: May 1999
Location: Canada
Posts: 24,215
Originally Posted by shore9
this really sounds like a route controller taking out I. Considering J5 stays constant throughout the period of time we are talking it makes no sense. If in fact 4 people did call for the upgrade, would it not go down to J1??
Nov 6, 2006, 10:33 am
#14
Join Date: Mar 2005
Location: YYJ/DXB/OGG
Programs: EK-Skywards Gold / Delta Gold Medallion/E50K 1MM
Posts: 753
Originally Posted by shore9
this really sounds like a route controller taking out I. Considering J5 stays constant throughout the period of time we are talking it makes no sense. If in fact 4 people did call for the upgrade, would it not go down to J1??
Nov 6, 2006, 10:36 am
#15
Join Date: Oct 2003
Location: YVR
Programs: WS Platinum, former AC E35K
Posts: 6,335
Originally Posted by Andrew Yiu
And you're wrong about the route contoller part.