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Old Aug 26, 2005 | 7:07 pm
  #31  
RTR
 
Join Date: Mar 2005
Location: YYZ
Programs: hilton honours, spg
Posts: 543
Originally Posted by 100,000miler
Sorry I did in fact mistype. "FLIGHT DISRUPTION OVER 3 HRS" is what the message on my account says.

However never got an email or letter from AE on this.

My question is what about the hotel I was forced to spring for which was costly in NYC?
Could you please PM me the details - if it was weather there is little AC can do, but each complaint is reviewed individually. I would hate to give you false hope.

Thanks

RTR
RTR is offline  
Old Aug 26, 2005 | 8:46 pm
  #32  
 
Join Date: Jan 2005
Location: Seattle, WA
Programs: AC Elite
Posts: 298
Originally Posted by newfbc
So you think it's acceptable to be left stranded in YYZ for over 2 days (the next available flight they could book me on to YYT was 4 Aug @ ~10pm) with no luggage, etc?

Ron.
I wasn't trying to be callous, but my thought is that AC can only do the best that they can do under the circumstances. AC isn't responsible for the GTAA closing the airport. I would be mad too, but maybe the only place you can direct your anger is towards the GTAA or to AF for crashing the plane.

You might ask AC why it took them two days to rebook you instead of the next day and a well worded complaint to CC on Montie might get you a satisfactory response.
boymimbo is offline  


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