Community
Wiki Posts
Search

Bridge Issues

Thread Tools
 
Search this Thread
 
Old Jun 26, 2024 | 3:57 pm
  #1  
Original Poster
Community Builder
All eyes on you!
 
Join Date: Sep 2023
Programs: AC SE
Posts: 1,503
Bridge Issues

AC 138 today at YYZ. It took 15 minutes to position the bridge and then not correctly. Mrs W was watching on the tail cam and after 5 minutes said "It needs to be lowered by 3 feet or so". After a couple more minutes the door was opened and the SD got the captain. "There is quite a gap there......:. The captain deemed it not safe and so they adjusted it for another 5 minutes. Even when done and we deplaned there was still at least a 6 inch drop from the plane to the bridge. We may have arrived 7 min early but deplaned 10 min late.
Wigg is offline  
Old Jun 27, 2024 | 5:50 am
  #2  
20 Countries Visited
500k
60 Nights
15 Years on Site
 
Join Date: Jun 2010
Location: YYG
Programs: airlines and hotels and rental cars - oh my!
Posts: 3,519
I had a similar experience a couple of weeks ago, and on a short connection at that. Training new staff, perhaps?
Symmetre is offline  
Old Jun 27, 2024 | 7:09 am
  #3  
30 Countries Visited
2M
100 Nights
All eyes on you!
 
Join Date: Jan 2010
Location: YYZ
Programs: AC SE 100K MM; Marriott Lifetime Titanium, Avis Presidents Club
Posts: 4,128
Originally Posted by Wigg
AC 138 today at YYZ. It took 15 minutes to position the bridge and then not correctly. Mrs W was watching on the tail cam and after 5 minutes said "It needs to be lowered by 3 feet or so". After a couple more minutes the door was opened and the SD got the captain. "There is quite a gap there......:. The captain deemed it not safe and so they adjusted it for another 5 minutes. Even when done and we deplaned there was still at least a 6 inch drop from the plane to the bridge. We may have arrived 7 min early but deplaned 10 min late.
Young Drivers of Canada!!!

Nothing more frustrating than arriving early and then sitting and having to sit and wait to get off the plane because there was no gate, no ground crew, bridge issue, etc..
WR Cage, sydunipete and Wigg like this.
billdokes is online now  
Old Jun 27, 2024 | 11:00 am
  #4  
40 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Dec 2010
Location: YYZ
Programs: AC 75K, Marriott Lifetime Platinum
Posts: 1,698
You would think that they could pre-program the height for each aircraft type. The bridge already moves up and down automatically as the plane loads and unloads, why cant the starting height be pre-programmed?
172pilot is offline  
Old Jun 27, 2024 | 11:24 am
  #5  
40 Countries Visited
2M
5 Years on Site
 
Join Date: Feb 2019
Posts: 125
Originally Posted by 172pilot
You would think that they could pre-program the height for each aircraft type. The bridge already moves up and down automatically as the plane loads and unloads, why cant the starting height be pre-programmed?
Usually there is a pre-programmed height for each aircraft type, however for the last approx 5 feet it needs to be controlled manually as each flight has different pax and cargo loads.
It takes practice to be able to judge the final height required.
DiamondMile is offline  
Old Jun 27, 2024 | 12:34 pm
  #6  
40 Countries Visited
50 Countries Visited
100 Nights
10 Years on Site
 
Join Date: Aug 2011
Location: Sydney, Australia and Stockholm, Sweden
Programs: VA Platinum, SQ Gold, TK Gold, Hhonors Gold, Accor Diamond, Bonvoy Gold, Radisson Premium
Posts: 1,151
The work experience kid has to have something to do.
sydunipete is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.