Bridge Issues
#1
Original Poster


Join Date: Sep 2023
Programs: AC SE
Posts: 1,503
Bridge Issues
AC 138 today at YYZ. It took 15 minutes to position the bridge and then not correctly. Mrs W was watching on the tail cam and after 5 minutes said "It needs to be lowered by 3 feet or so". After a couple more minutes the door was opened and the SD got the captain. "There is quite a gap there......:. The captain deemed it not safe and so they adjusted it for another 5 minutes. Even when done and we deplaned there was still at least a 6 inch drop from the plane to the bridge. We may have arrived 7 min early but deplaned 10 min late.
#3




Join Date: Jan 2010
Location: YYZ
Programs: AC SE 100K MM; Marriott Lifetime Titanium, Avis Presidents Club
Posts: 4,128
AC 138 today at YYZ. It took 15 minutes to position the bridge and then not correctly. Mrs W was watching on the tail cam and after 5 minutes said "It needs to be lowered by 3 feet or so". After a couple more minutes the door was opened and the SD got the captain. "There is quite a gap there......:. The captain deemed it not safe and so they adjusted it for another 5 minutes. Even when done and we deplaned there was still at least a 6 inch drop from the plane to the bridge. We may have arrived 7 min early but deplaned 10 min late.
Nothing more frustrating than arriving early and then sitting and having to sit and wait to get off the plane because there was no gate, no ground crew, bridge issue, etc..
#4



Join Date: Dec 2010
Location: YYZ
Programs: AC 75K, Marriott Lifetime Platinum
Posts: 1,698
You would think that they could pre-program the height for each aircraft type. The bridge already moves up and down automatically as the plane loads and unloads, why cant the starting height be pre-programmed?
#5



Join Date: Feb 2019
Posts: 125
It takes practice to be able to judge the final height required.






