seat charges on award travel - non-refundable
Oct 31, 2023, 4:13 pm
#1
Original Poster
Join Date: Dec 2000
Location: Seattle, WA USA
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preferred seat charges non-refundable on award travel. Why?
I'm curious as to the rationale behind the 'preferred' seat charges on an award reservation being non-refundable when cancelling said award travel reservation.
I booked my family on a separate reservation from me using aeroplan points and paid for 'preferred' seats for them. But then we ended up having to cancel the trip.
All points are redeposited without any sort of fee, but the seat charges themselves are non-refundable. Those seats are now released and available for the next person to grab them / pay for them.
So in theory, AC can charge multiple times for the same seats for the same flight, no? Is this nothing more than another revenue grab?
I booked my family on a separate reservation from me using aeroplan points and paid for 'preferred' seats for them. But then we ended up having to cancel the trip.
All points are redeposited without any sort of fee, but the seat charges themselves are non-refundable. Those seats are now released and available for the next person to grab them / pay for them.
So in theory, AC can charge multiple times for the same seats for the same flight, no? Is this nothing more than another revenue grab?
Last edited by ajcopley; Oct 31, 2023 at 4:20 pm
Oct 31, 2023, 4:21 pm
#2
Join Date: Oct 2022
Programs: Aeroplan SE; Marriott Bonvoy Ambassador
Posts: 1,553
I'm curious as to the rationale behind the 'preferred' seat charges on an award reservation being non-refundable when cancelling said award travel reservation.
I booked my family on a separate reservation from me using aeroplan points and paid for 'preferred' seats for them. But then we ended up having to cancel the trip.
All points are redeposited without any sort of fee, but the seat charges themselves are non-refundable. Those seats are now released and available for the next person to grab them / pay for them.
So in theory, AC can charge multiple times for the same seats for the same flight, no? Is this nothing more than another revenue grab?
I booked my family on a separate reservation from me using aeroplan points and paid for 'preferred' seats for them. But then we ended up having to cancel the trip.
All points are redeposited without any sort of fee, but the seat charges themselves are non-refundable. Those seats are now released and available for the next person to grab them / pay for them.
So in theory, AC can charge multiple times for the same seats for the same flight, no? Is this nothing more than another revenue grab?
Oct 31, 2023, 5:24 pm
#3
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Nov 1, 2023, 3:36 am
#4
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