Goodwill Gesture 20% Code
#1
Original Poster


Join Date: Aug 2012
Location: Western Canada
Programs: Air Canada SE, Marriott Platinum
Posts: 356
Goodwill Gesture 20% Code
Hi all,
I've got a 20% goodwill gesture code that AC gave me after a series of unfortunate events - and was wondering, are these only usable for cash revenue tickets?
In the past they normally give me $ 100/200/400 CAD to be used toward a revenue ticket, but can this code be used to say, discount a J aeroplan redemption?
I'm a little scared of 'fiddling' with the code on the webpage in case it accidentally consumes the code.
Thanks!
I've got a 20% goodwill gesture code that AC gave me after a series of unfortunate events - and was wondering, are these only usable for cash revenue tickets?
In the past they normally give me $ 100/200/400 CAD to be used toward a revenue ticket, but can this code be used to say, discount a J aeroplan redemption?
I'm a little scared of 'fiddling' with the code on the webpage in case it accidentally consumes the code.
Thanks!
#5


Join Date: Feb 2010
Location: YUL
Programs: ✈ AC 1MM / S100K - SPG Lifetime Platinum = BONVoY Lifetime Titanium - Avis Pres Club
Posts: 1,660
#9


Join Date: Mar 2010
Posts: 619
I never knew that. Cancelling a ticket that used a promo code doesn't reactivate the code? Will they issue a new one if you ask?
I'm holding a ticket booked with a 25% code that might need to be cancelled. Good to know that it should just be changed instead of cancelled if I can't get the code back.
I'm holding a ticket booked with a 25% code that might need to be cancelled. Good to know that it should just be changed instead of cancelled if I can't get the code back.
#10




Join Date: Nov 2018
Location: Vancouver
Programs: AC SE100K 1MM, FB Platinum, Bonvoy Platinum Elite, Hilton Gold
Posts: 2,142
Thats actually not correct. You can write to customer care with the PNR of the cancelled booking explaining the situation and requesting the issuing of a new code. I had this occur multiple times over the last number of years and customer care kindly issued a new code. No guarantee (it is customer care) but in my experience theyve been good about it.
#11




Join Date: Nov 2020
Location: YVR
Programs: AC50K, *A Gold, Marriott Titanium (LGE), Hilton Diamond
Posts: 436
Thats actually not correct. You can write to customer care with the PNR of the cancelled booking explaining the situation and requesting the issuing of a new code. I had this occur multiple times over the last number of years and customer care kindly issued a new code. No guarantee (it is customer care) but in my experience theyve been good about it.
#12



Join Date: Sep 2019
Location: Canada
Programs: Aeroplan SE 100K, NEXUS, IHG Rewards
Posts: 95
Thats actually not correct. You can write to customer care with the PNR of the cancelled booking explaining the situation and requesting the issuing of a new code. I had this occur multiple times over the last number of years and customer care kindly issued a new code. No guarantee (it is customer care) but in my experience theyve been good about it.
#14


Join Date: Mar 2004
Location: Canada
Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA
Posts: 4,859



