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Old Mar 29, 2023 | 1:34 pm
  #12  
Ratsy
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Join Date: Sep 2019
Location: Canada
Programs: Aeroplan SE 100K, NEXUS, IHG Rewards
Posts: 95
Originally Posted by EdmFlyBoi
That’s actually not correct. You can write to customer care with the PNR of the cancelled booking explaining the situation and requesting the issuing of a new code. I had this occur multiple times over the last number of years and customer care kindly issued a new code. No guarantee (it is customer care) but in my experience they’ve been good about it.
Agreed, this is certainly worth a try. For what it's worth, I've had 75% success (3 out of 4) in getting a reissued code in the past 10 months. YMMV.
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