AC carry-on baggage enforcement (2022 onwards)
#616
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
But why AC doesn't just add something to their pre-boarding script like DL, AA and others do about higher zones being SOL is beyond me. Just let people know that if they are in Zone 4 or higher that there will be no overhead space and go from there. Just add it to the suggested mix above.
#617
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,232
#618
Join Date: Sep 2011
Location: Ideally YOW, but probably not
Programs: AC SE*MM
Posts: 1,827
But why AC doesn't just add something to their pre-boarding script like DL, AA and others do about higher zones being SOL is beyond me. Just let people know that if they are in Zone 4 or higher that there will be no overhead space and go from there. Just add it to the suggested mix above.
#619
Join Date: Oct 2023
Posts: 12
Checked In for a flight this morning. Saw the prompt for this only after the screen to select number of checked bags. I don't know if it would have shown if we had selected any bags but for the first time in a while we're flying carry-on only. Idk, if the ticket includes it in the fare, I expect to be able use it as is and not to be continually prompted to check it anyways before even getting to the plane. Coming back from Austria, I checked the carry-on at check in only to find when getting on the plane in zone 5 all of the bins were half empty. Guess they were very successful at getting people to check their carry-ons.
#620
Join Date: Jun 2005
Programs: EVA Air , * G, QR Privilege Club S
Posts: 5,188
Your laptops and power banks etc are not supposed to be in checked luggage. Laptops are advised to be in carry on. Power banks cannot be carried in checked luggage. Then at the Gate they tell you that you have to put the carry on and then power bank into the hold of the aircraft.
#623
Join Date: Sep 2007
Location: YYZ
Programs: TK*G, Marriott Gold, Hilton Diamond, IHG Plat
Posts: 678
An enforcer at YYZ Nexus entrance this morning at 4am… i knew my Beis carry-on which is similar to Away Bigger Carry-on won’t fit and was just about to turn back. Then I remembered I am flying UA today: “sorry, I don’t fly Air Canada” 😂 seems i will avoid AC altogether when I go south for week long diving trips.
#624
Join Date: Dec 2015
Location: YHZ
Programs: AC SE100K, AC 1MM, Marriott Gold, Hilton Gold,Hertz something or other, Sandals Sapphire, etc
Posts: 1,163
GA in YHZ yesterday made stern announcement about limited carry on room and stated all bags will he put through sizer, check bag for free, etc.
then calls Zone 1 looks at me and says quietly, “don’t worry, we don’t check zone 1 passengers“ 😀
then calls Zone 1 looks at me and says quietly, “don’t worry, we don’t check zone 1 passengers“ 😀
#625
Join Date: Mar 2016
Programs: AC SE
Posts: 1,506
#627
Join Date: Jul 2009
Location: YWG
Programs: Free Agent
Posts: 1,478
#628
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,354
#629
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,428
At the gate. They had two sizers and asked everyone to see if their carryon fit with the ones that did not fit getting gate checked for free. They were the metal sizers so lots of pushing and shoving to get the bags in and tugging and yelling to get them out. The contracted gate staff were not too polite even with boarding with one passenger yelling at them to lighten up and use their manners. On the flip side we boarded on time, all the on board bags fit (321 aircraft) and then.........we left 30 mins or so late. Wild guess that they were late loading the many gate checked bags.