AC carry-on baggage enforcement (2022 onwards)
#46
Join Date: Jun 2018
Location: YVR
Programs: AC SE100K, Bonvoy Platinum Elite, IHG Gold, Hertz 5*
Posts: 2,132
I was going to say that LH is the only airline I've had hit me with this. Many more times than once. I only travel with carryon and when I'm going for 2+ weeks to EU it's heavy. The first time they asked me to weigh it I was rather confused.
#47
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,778
Again, go read earlier comments where there was discussion about bags being larger than the sizer and bins and causing issues.
if your bag isn't regulation, I don't care if you're an SE. You're simply an SE bending the rules and expecting grace because you're an SE.
Well give me grace then because I booked full fare economy and didn't use my e-upgrades or game the system....
if your bag isn't regulation, I don't care if you're an SE. You're simply an SE bending the rules and expecting grace because you're an SE.
Well give me grace then because I booked full fare economy and didn't use my e-upgrades or game the system....
#48
Join Date: Mar 2008
Programs: AC SE MM, Marriott Titanium
Posts: 904
Pax with 4 x garmet bags, 3 x shopping bags, 1 x small duffle, and 1 x suitcase trying to pack it all on an A321.
Couldn't do it herself so pax carried a couple bags and now FAs are looking for bin space for the garmet bags.
Couldn't do it herself so pax carried a couple bags and now FAs are looking for bin space for the garmet bags.
#49
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,232
I just don't understand why the Gate Agents wouldn't flag them during the BP scan and tell them that they have to check at least some of that. How egregious does this need to be?
#50
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
#51
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,232
Maybe this is just a boomerang effect from all of the overly-publicized lost luggage horror stories.
But I know of a bunch of other carriers who would have made her check the duffle and suitcase.
#52
Join Date: Apr 2015
Location: YVR
Programs: UA Premier Platinum
Posts: 3,759
So maybe that's one reason why many don't even bother.
#54
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,354
A usually reliable source?
With the current baggage chaos fewer checked bags might be helpful (not if carry-on is excessive
though). I just convinced a friend off to Europe in September for 10 days to do carry-on only. A real challenge for this friend who is traditionally a heavy packer but she’s is planning to.
With the current baggage chaos fewer checked bags might be helpful (not if carry-on is excessive
though). I just convinced a friend off to Europe in September for 10 days to do carry-on only. A real challenge for this friend who is traditionally a heavy packer but she’s is planning to.
#55
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,428
A usually reliable source?
With the current baggage chaos fewer checked bags might be helpful (not if carry-on is excessive
though). I just convinced a friend off to Europe in September for 10 days to do carry-on only. A real challenge for this friend who is traditionally a heavy packer but she’s is planning to.
With the current baggage chaos fewer checked bags might be helpful (not if carry-on is excessive
though). I just convinced a friend off to Europe in September for 10 days to do carry-on only. A real challenge for this friend who is traditionally a heavy packer but she’s is planning to.
#57
Join Date: May 2019
Posts: 302
AC senior gate agent at a friends party. I assume her comments was based on internal discussions or memo. I did not ask, the comment came based on my discussions about my travel plans and the state (improving) of YYZ airport and AC baggage handling and other delays. I think she said that AC feels carry on bags are again out of control, specially with size and number of pieces. As we all know, implementation can be spotty.
#58
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 658
I'm sure AC feels that carry-on bags are out of control as much as us passengers feel checked baggage is out of control. At the end of the day it's we who are travelling and just want to get places with something to wear and not be "harassed" about a half centimetre too wide a bag because we can't trust them to do basic travel things like handle baggage properly.
#59
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
I’m all for approaching the dude with 4 bags, but I worry that AC will cast too wide a net and “catch” those who might be outside the published dimensions but otherwise are not contributing at all to the carry-on problems that legitimately need solving.
#60
Join Date: May 2019
Posts: 302
This exact thing does, in fact, happen. I've seen it, and I've experienced it. If I put an extra book in my standard carry-on, it can *just* not fit, and despite my status and tags I've been targeted too. In that case I just remove the offending item, fit the bag, board, put the item back, and (surprise) it all fits perfectly well on the plane (even Q400s) just like it has for decades. AC could use its time in far better ways to solve real problems rather than irritate and waste the time of a loyal FF over a non-issue.