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Questions on 2020 Black Friday Sale

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Old Feb 12, 2021, 6:14 pm
  #46  
 
Join Date: Jul 2020
Posts: 366
Well, well.... no 5000 bonus points yet but all the qualifying transactions are posted now. I guess with Family Day not being a holiday in Quebec, there is still hope that Aeroplan will deliver on time.
On Time Reports is offline  
Old Feb 13, 2021, 8:39 pm
  #47  
 
Join Date: Feb 2018
Location: YYT
Programs: M-Bonvoy Platinum Elite, Aeroplan 50K, DragonPass, AMEX MR, NEXUS
Posts: 1,715
Originally Posted by On Time Reports
Well, well.... no 5000 bonus points yet but all the qualifying transactions are posted now. I guess with Family Day not being a holiday in Quebec, there is still hope that Aeroplan will deliver on time.
Aeroplan never delivers on time, so I wouldn't hold your breath.
codfather is offline  
Old Feb 13, 2021, 9:42 pm
  #48  
 
Join Date: May 2020
Location: YYZ
Programs: AC SE, AA PlatPro, Hyatt Globalist, Bonvoy Plat & LT Gold, Hilton Gold, National EE
Posts: 878
I still have 3/4 transactions from Black Friday posted with the incorrect date (Jan 28 instead of Nov 28). Contacted Aeroplan and they opened a ticket but don't think they will be a resolution.
MillennialMiles is offline  
Old Feb 17, 2021, 12:48 am
  #49  
 
Join Date: Jul 2018
Location: YXE
Programs: Curb Your Enthusiasm, Fraggle Rock
Posts: 123
500 points posted tonight, though I'm owed 5,000. My account is a mess of missing points, and wrong posting dates. Sent an email to Aeroplan with receipts, as per instructions from Twitter CS...

It shouldn't be this difficult.
Norcanair is offline  
Old Feb 17, 2021, 12:55 am
  #50  
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Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,346
What did it post as? I have nothing in my account.
canadiancow is offline  
Old Feb 17, 2021, 12:58 am
  #51  
 
Join Date: Jul 2018
Location: YXE
Programs: Curb Your Enthusiasm, Fraggle Rock
Posts: 123
Originally Posted by canadiancow
What did it post as? I have nothing in my account.
Aeroplan
Black Friday 2 Offers 500 Bonus Points

Posting date was Nov 29
canadiancow likes this.
Norcanair is offline  
Old Feb 17, 2021, 5:29 am
  #52  
 
Join Date: Nov 2013
Location: YOW
Programs: AC SE, Marriott Platinum
Posts: 395
Same here. 500 points posted November 29. But I’m still missing miles for eStore purchases for which I’ve submitted tickets. I’m also experiencing the issue of Black Friday purchases posting with January or February dates.
martyYOW is offline  
Old Feb 17, 2021, 7:59 am
  #53  
 
Join Date: Aug 2007
Programs: Aeroplan
Posts: 600
Hooray! 5000 pts just posted today!
Ciana
ciana is offline  
Old Feb 17, 2021, 8:01 am
  #54  
 
Join Date: Feb 2015
Posts: 1,633
Originally Posted by Norcanair
500 points posted tonight, though I'm owed 5,000. My account is a mess of missing points, and wrong posting dates. Sent an email to Aeroplan with receipts, as per instructions from Twitter CS...

It shouldn't be this difficult.
Hi.

Can you post the e-mail address you used?

cheers

kl
kalderlake is offline  
Old Feb 17, 2021, 9:16 am
  #55  
 
Join Date: Jan 2002
Location: BDA
Posts: 155
Originally Posted by Norcanair
500 points posted tonight, though I'm owed 5,000. My account is a mess of missing points, and wrong posting dates. Sent an email to Aeroplan with receipts, as per instructions from Twitter CS...

It shouldn't be this difficult.
Ditto. 4 or more Black Friday transactions for each member of my family. The ones that posted, with the correct bonus have the wrong dates. 500 points each for the 4 of us. Was hoping these would post correctly, now it looks like I am going to send more emails.
Maxfinder is offline  
Old Feb 17, 2021, 9:45 am
  #56  
 
Join Date: Jul 2020
Posts: 366
Originally Posted by ciana
Hooray! 5000 pts just posted today!
Ciana
Did all your transactions have a date posted between November 19 and 29?
On Time Reports is offline  
Old Feb 17, 2021, 9:49 am
  #57  
 
Join Date: May 2020
Location: YYZ
Programs: AC SE, AA PlatPro, Hyatt Globalist, Bonvoy Plat & LT Gold, Hilton Gold, National EE
Posts: 878
Got my bonus posted of 1000 pts? Says I completed 3 offers but I had done 5 just in case. Super confused as only 1 posted with the correct date while 3 others posted in Jan.

I summited a missing pts request after contacting Aeroplan who advised me to do so.
MillennialMiles is offline  
Old Feb 17, 2021, 9:53 am
  #58  
 
Join Date: Jul 2020
Posts: 366
Actually I wonder whether if having the correct posting date has anything to do regarding receiving the correct amount of bonus points because looking back, none of my four transactions had posting dates between Nov 19 and 29. I also only received 500 points but should have received 5000 bonus points.
On Time Reports is offline  
Old Feb 17, 2021, 9:54 am
  #59  
 
Join Date: May 2020
Location: YYZ
Programs: AC SE, AA PlatPro, Hyatt Globalist, Bonvoy Plat & LT Gold, Hilton Gold, National EE
Posts: 878
Originally Posted by On Time Reports
Actually I wonder whether if having the correct posting date has anything to do regarding receiving the correct amount of bonus points because looking back, none of my four transactions had posting dates between Nov 19 and 29. I also only received 500 points but should have received 5000 bonus points.
Did you buy a GC? That might be why you got the 500 and not the 5000?
MillennialMiles is offline  
Old Feb 17, 2021, 9:56 am
  #60  
 
Join Date: Jul 2020
Posts: 366
Originally Posted by MillennialMiles
Did you buy a GC? That might be why you got the 500 and not the 5000?
Yes I bought one gift card but also three estore transactions.

The gift card bonus was credited a long time ago in December.
On Time Reports is offline  


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