Questions on 2020 Black Friday Sale
#47
Join Date: Feb 2018
Location: YYT
Programs: M-Bonvoy Platinum Elite, Aeroplan 50K, DragonPass, AMEX MR, NEXUS
Posts: 1,715
Aeroplan never delivers on time, so I wouldn't hold your breath.
#48
Join Date: May 2020
Location: YYZ
Programs: AC SE, AA PlatPro, Hyatt Globalist, Bonvoy Plat & LT Gold, Hilton Gold, National EE
Posts: 878
I still have 3/4 transactions from Black Friday posted with the incorrect date (Jan 28 instead of Nov 28). Contacted Aeroplan and they opened a ticket but don't think they will be a resolution.
#49
Join Date: Jul 2018
Location: YXE
Programs: Curb Your Enthusiasm, Fraggle Rock
Posts: 123
500 points posted tonight, though I'm owed 5,000. My account is a mess of missing points, and wrong posting dates. Sent an email to Aeroplan with receipts, as per instructions from Twitter CS...
It shouldn't be this difficult.
It shouldn't be this difficult.
#52
Join Date: Nov 2013
Location: YOW
Programs: AC SE, Marriott Platinum
Posts: 395
Same here. 500 points posted November 29. But I’m still missing miles for eStore purchases for which I’ve submitted tickets. I’m also experiencing the issue of Black Friday purchases posting with January or February dates.
#54
Join Date: Feb 2015
Posts: 1,633
Can you post the e-mail address you used?
cheers
kl
#55
Join Date: Jan 2002
Location: BDA
Posts: 155
Ditto. 4 or more Black Friday transactions for each member of my family. The ones that posted, with the correct bonus have the wrong dates. 500 points each for the 4 of us. Was hoping these would post correctly, now it looks like I am going to send more emails.
#57
Join Date: May 2020
Location: YYZ
Programs: AC SE, AA PlatPro, Hyatt Globalist, Bonvoy Plat & LT Gold, Hilton Gold, National EE
Posts: 878
Got my bonus posted of 1000 pts? Says I completed 3 offers but I had done 5 just in case. Super confused as only 1 posted with the correct date while 3 others posted in Jan.
I summited a missing pts request after contacting Aeroplan who advised me to do so.
I summited a missing pts request after contacting Aeroplan who advised me to do so.
#58
Join Date: Jul 2020
Posts: 366
Actually I wonder whether if having the correct posting date has anything to do regarding receiving the correct amount of bonus points because looking back, none of my four transactions had posting dates between Nov 19 and 29. I also only received 500 points but should have received 5000 bonus points.
#59
Join Date: May 2020
Location: YYZ
Programs: AC SE, AA PlatPro, Hyatt Globalist, Bonvoy Plat & LT Gold, Hilton Gold, National EE
Posts: 878
Actually I wonder whether if having the correct posting date has anything to do regarding receiving the correct amount of bonus points because looking back, none of my four transactions had posting dates between Nov 19 and 29. I also only received 500 points but should have received 5000 bonus points.