Highlights from AC Super Elite Focus Group
Oct 14, 2020, 12:50 pm
#31
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,346
I hope they keep the shared entrance at YYZ to the domestic terminal. I like the idea of going to the air Canada café before an international flight and getting a hot chocolate to go.
If I know so one in the domestic lounge I can see them before my international flight.
If I know so one in the domestic lounge I can see them before my international flight.
Oct 15, 2020, 2:58 pm
#32
Join Date: Jan 2008
Location: SFO by way of YYZ
Programs: AC SE MM, UA Silver, DL SIlver, Marriott TE/LTPE, HH Gold,
Posts: 250
During high-load normal times, the domestic checkpoint can barely handle domestic capacity. The best you could hope for is SFO-style "sir, your flight departs from somewhere else" "I'm just going to a lounge" "oh okay", but CATSA has been shutting a lot of that down in recent years for "security".
Oct 15, 2020, 9:33 pm
#33
Join Date: Mar 2020
Programs: AC 75k
Posts: 704
Oh how I miss confusing the CLEAR agents at SFO T3 when I show up with an INTL G gate boarding pass and just casually say "Oh I know my flight is in another terminal but I'm just going for a proper cocktail in the AMEX Centurion lounge since the United Club is a dumpster from hell". As you quoted, their answer is always "Oh, okay! Please scan you fingers!"
Oct 19, 2020, 9:22 pm
#34
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 658
Hi all,
I had the good fortune to be invited into an Air Canada focus group with a handful of other SEs who've traveled somewhat recently. Thought I would share some of the highlights that came from the product team.
Lounges
I had the good fortune to be invited into an Air Canada focus group with a handful of other SEs who've traveled somewhat recently. Thought I would share some of the highlights that came from the product team.
Lounges
- Announcement on reopening YYC lounge is coming "very imminently"
- Reopening YUL lounge has been postponed. Plan is tentatively to do "by end of year"
- Tentative reopening of Signature Suite is Feb. 2021, though this depends on international travel flow and quarantine restrictions
- In reopening roadmap, Signature Suite reopening will take place before international Maple Leaf Lounges
- No plan to reopen YYZ AC Cafe at this time (though they seemed receptive to how much everyone in the group said they missed it)
- Self-scan entry to lounges is in the long-term plan for next 12 months
- Large wine bottles in J are returning Oct. 15
- Creme caramel is getting addressed (replaced) "imminently"
- Boxed meals are planned until at least Feb. 2021
- The boxed meals are, AC says, more expensive than previous plated option. They asked if everyone felt comfortable/safe with a plated meal and the answer was unanimously yes.