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Aeroplan Booked, Turkish Airlines flight canceled

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Aeroplan Booked, Turkish Airlines flight canceled

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Old Aug 29, 2020, 12:17 pm
  #16  
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Join Date: Jul 2015
Location: Chicago
Programs: AA Gold, UA Gold, HH Gold, Bonvoy Gold
Posts: 342
Originally Posted by canadiancow
Just because something is possible, doesn't mean it's protocol.

I've redeemed millions of miles on flights over the past few years, and when stuff like this happens, I've had AC space opened for me, I've had change fees waived, I've been allowed to exceed MPM, I've been allowed an extra stopover, and I've been allowed to book LH with no YQ.

But I have never had space opened on another airline for me.

IMO, it is not worth with the time and effort to pursue this. Find I space on any dates/airlines/routes that work, and go for that. Try LH with no YQ. Extend your trip by a day. Do something. But trying to get what you want is going to take many hours on the phone, and I think your chance of success is below 10%.
well, by some incredible stroke of luck, the guy i spoke to yesterday was able to find me revenue availability and now we have new tickets for the new dates.

i had asked him yesterday if he could kindly keep monitoring the flights, and he did. and i guess he was able to ticket them today.

quite incredible how above and beyond some agents are willing to go. what a great day
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Old Aug 29, 2020, 4:21 pm
  #17  
 
Join Date: Sep 2007
Location: YYZ
Programs: TK*G, Marriott Gold, Hilton Diamond, IHG Plat
Posts: 678
Originally Posted by rvlcr
well, by some incredible stroke of luck, the guy i spoke to yesterday was able to find me revenue availability and now we have new tickets for the new dates.

i had asked him yesterday if he could kindly keep monitoring the flights, and he did. and i guess he was able to ticket them today.

quite incredible how above and beyond some agents are willing to go. what a great day
Great to hear.
In the last 2 months, I had two AP tickets with TK J segments got cancelled a few days after ticketing, even though the TK flights are still on... A very experienced AP agent told me it happened a lot with TK recently... Also, TK's own M&S award inventory is wonky these days - the saver seats for both TK and AP for many dates disappeared overnight but reappeared a few days later.
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ericw is offline  
Old Aug 30, 2020, 1:43 pm
  #18  
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Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Originally Posted by rvlcr
well, by some incredible stroke of luck, the guy i spoke to yesterday was able to find me revenue availability and now we have new tickets for the new dates.

i had asked him yesterday if he could kindly keep monitoring the flights, and he did. and i guess he was able to ticket them today.

quite incredible how above and beyond some agents are willing to go. what a great day
Awesome that an agent was able to help but as others already responded, quite doubtful that any agent was able to force TK to open up award space.
fly747first is offline  


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