Reward Ticket Cancellation Policy

Old Feb 24, 21, 5:27 am
  #16  
 
Join Date: Jan 2010
Location: YYZ
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The link is in post #5, but here it is again.

https://www.aircanada.com/ca/en/aco/.../covid-19.html

pentiumvi i just check the web archive go back machine and the previous version didnít have this disclaimer. It got my interest as well.

https://web.archive.org/web/20210128.../covid-19.html

Last edited by Adam Smith; Feb 24, 21 at 7:50 am Reason: Merge consecutive posts by same user
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Old Feb 26, 21, 12:32 pm
  #17  
 
Join Date: Aug 2007
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Quick question as it pertains to an upcoming booking via Aeroplan - I booked flights via old aeroplan before the changeover and the routing was SFO-ZHR-PRG on LX metal. Unfortunately, LX cancelled our flights (they were departing 4/19) and we were rebooked automatically via UA SFO-FRA-PRG. We were looking to change our flights anyway to September 2021 (don't think there's any chance we'll be going to Europe at end of April), but of course now aeroplan redemption rates are higher than before the changeover.

With LX cancelling the flights and AC changing our routing, are we eligible for any flight change that suits us? I.e. could we change our flights to September (same routing) but not have to use more points?
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Old Feb 26, 21, 12:35 pm
  #18  
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No, you can do +/- 3/7/14/30 or something like that. Not 5 months.
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Old Feb 26, 21, 3:08 pm
  #19  
 
Join Date: Jan 2008
Posts: 3,678
Originally Posted by kthpence View Post
Quick question as it pertains to an upcoming booking via Aeroplan - I booked flights via old aeroplan before the changeover and the routing was SFO-ZHR-PRG on LX metal. Unfortunately, LX cancelled our flights (they were departing 4/19) and we were rebooked automatically via UA SFO-FRA-PRG. We were looking to change our flights anyway to September 2021 (don't think there's any chance we'll be going to Europe at end of April), but of course now aeroplan redemption rates are higher than before the changeover.

With LX cancelling the flights and AC changing our routing, are we eligible for any flight change that suits us? I.e. could we change our flights to September (same routing) but not have to use more points?
I had few PNRs (some EY four segment Fs) for travel past Dec/Jan at old redemption rates. Was able to change to May-July this year without having to pay more points, however with stipulation to keep same route and new outbound date needed to be within one year of original booking.
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