Singapore Int'l Bizo Available to Book on AE
#61
Join Date: Jan 2008
Posts: 3,946
Wanted to do YYC-LAX-SIN-CMB-BKK-TPE-YVR-YYC but aparently over MPM, as such currently starting in LAX and routing via YVR on the return. Anyone have advice on this issue? How was the YYC-DEN-ORD-EWR-SIN-CMB booked, agent couldnt make that work either. Also was a combo of book online and call in (really call in and agent couldnt see LAX-SIN flight on amadeus, but i could online). Never flown long haul SQ so looking forward to this and to Sri Lanka.
So let me get this straight....if I book this EWR-SIN reward ticket in J for January 2021 and for any reason, I want to cancel for a refund of my points......my only refund fee would be $30 (because I'm Diamond)??? Is there a catch here or is this truly the deal of the decade?
You can cancel and refund, or modify any flight reward up until 2 hours prior to the flight and non-refundable fees apply as noted below from Aeroplan website. No charge if you cancel your flight reward within 24 hours of making your booking.
From Aeroplan's website:
PREFERENTIAL RATE ON FLIGHT REWARD FEES
Members with Aeroplan diamond status benefit from a preferential rate on flight reward changes and refund fees:Changes:
- C$75.00 (plus taxes) non-refundable fee per direction, per ticket (C$25.00 savings)
- C$100.00 (plus taxes) non-refundable fee via the Aeroplan Contact Center (C$50.00 savings)
- C$30.00 (plus taxes) non-refundable fee via aeroplan.com in the Manage Your Rewards section (C$95.00 savings)
https://www.aeroplan.com/helpcenter/...-flight-reward
Agree. One caution on bulkheads is proximity to galleys so can get busy as well as light and noise could be an issue on this long flight.
Last edited by mileageking; Apr 27, 2020 at 11:29 pm
#62
Join Date: Jul 2007
Location: YYC
Programs: AC SE
Posts: 830
Hello Mileage King i dont know how to do quotes so apologies if this is a jumble.
SQ F mentioned here https://youhavebeenupgraded.boarding...utsche%20Blogs
I am not sure if they determine my POT to be Columbo but i would have thought it was. She said MPM in old system was circa 20k and my route was 21k but that could be wrong. Any thoughts on what to change or say when i call back. Is it possible that because someone else booked yyc-den-ord-ewr-sin-cmb as a one way it would work versus round trip?
Thank you
SQ F mentioned here https://youhavebeenupgraded.boarding...utsche%20Blogs
I am not sure if they determine my POT to be Columbo but i would have thought it was. She said MPM in old system was circa 20k and my route was 21k but that could be wrong. Any thoughts on what to change or say when i call back. Is it possible that because someone else booked yyc-den-ord-ewr-sin-cmb as a one way it would work versus round trip?
Thank you
#63
Join Date: May 2012
Location: Calgary
Programs: Aeroplan (Silver), Air Miles, IHG Rewards (Platinum)
Posts: 668
How was the YYC-DEN-ORD-EWR-SIN-CMB booked, agent couldnt make that work either. Also was a combo of book online and call in (really call in and agent couldnt see LAX-SIN flight on amadeus, but i could online). Never flown long haul SQ so looking forward to this and to Sri Lanka.
#64
Join Date: Jan 2008
Posts: 3,946
SQ F mentioned here https://youhavebeenupgraded.boarding...utsche%20Blogs
I am not sure if they determine my POT to be Columbo but i would have thought it was. She said MPM in old system was circa 20k and my route was 21k but that could be wrong. Any thoughts on what to change or say when i call back. Is it possible that because someone else booked yyc-den-ord-ewr-sin-cmb as a one way it would work versus round trip?
Thank you
Thank you
YYC009 may have booked as one-way, however I don't believe that should matter as I have been able to book few return itineraries.
Aeroplan changed systems and agents are now more restricted to book multi segment itineraries. Having said this, I booked one 10 segment trip last year for travel earlier this year, which I had to cancel due to COVID-19. Also booked three multi-city roundtrips last week and they all included EWR-SIN-EWR segments. MPM that agent gave reluctantly gave me, matched what I showed. All three bookings were slightly below MPM (however borderline). On one itinerary, agent couldn't see availability on SIN-EWR segment, even though Aeroplan website showed available. I booked that segment separately on website at 77,500 miles while agent was still on phone, gave him PNR and he worked with ticketing folks to include that segment and also refunded 77,500 back to my account.
If you do call back, maybe insist with agent that trip should be within MPM (YYC-CMB MPM noted earlier in thread). Once agent is aligned that routing is valid, then you can go through confirming availability for each segment. If there is one segment that agent does not see but you are able to book separately on Aeroplan's website, let agent know you can book and give her separate PNR he/she can work with ticketing to merge as well as refund that separate segment miles back in your account.
I know it's a pain and fact you'll spend more time on phone, but could be worthwhile if successful. Good luck and keep us posted.
Last edited by mileageking; Apr 29, 2020 at 4:35 am Reason: Added last sentence
#65
Join Date: Oct 2015
Posts: 221
Hello Mileage King i dont know how to do quotes so apologies if this is a jumble.
SQ F mentioned here https://youhavebeenupgraded.boarding...utsche%20Blogs
I am not sure if they determine my POT to be Columbo but i would have thought it was. She said MPM in old system was circa 20k and my route was 21k but that could be wrong. Any thoughts on what to change or say when i call back. Is it possible that because someone else booked yyc-den-ord-ewr-sin-cmb as a one way it would work versus round trip?
Thank you
SQ F mentioned here https://youhavebeenupgraded.boarding...utsche%20Blogs
I am not sure if they determine my POT to be Columbo but i would have thought it was. She said MPM in old system was circa 20k and my route was 21k but that could be wrong. Any thoughts on what to change or say when i call back. Is it possible that because someone else booked yyc-den-ord-ewr-sin-cmb as a one way it would work versus round trip?
Thank you
I've looked a bunch of dates and coldnt find any but if someone does please let us know!!
#67
Join Date: Sep 2008
Location: YVR
Programs: AC*SE-MM, BA Bronze, Marriott Titanium & lifetime Plat
Posts: 1,820
Seems at least some of this is phantom - getting an error when I try to actually book a LAX-SIN leg that shows as available.
Managed to book a different date though (LAX-SIN for 2 in January). Thanks OP for the heads up!
Managed to book a different date though (LAX-SIN for 2 in January). Thanks OP for the heads up!
Last edited by krayZpaving; Apr 29, 2020 at 10:57 am
#69
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
There are a number of threads on the SQ forum and elsewhere where people either asked why no PJs or complained.
One of the answers posted was along the lines of "I'd rather SQ continue to offer the best meals and service than waste money on PJs".
I agree. Slipper are always given in J even on intra-Asia. In the lav, there are various amenities. As for PJ's, the Lalique ones and full and fancy amenities and kits I received on SQ F were not really up there compared to the LH F, NH F for sure and also BR J.
Either way, I would also want AC to provide better quality slippers on TPAC or better quality eye-shades, but I'd rather airlines spend less on this stuff and more on the cabin and fight experience. In fact, BR J and NH J and F have all the things one needs available in the lavs on the counter. LX even had some items on the counter in their lavs on TATL.
#72
Join Date: Jan 2008
Posts: 3,946
On EWR flights, SQ offers create your own kit experience in which pax can select amenities they want and put them in a SQ logo zipper bag.
I travel with carryon only (can't remember last time I checked a bag) and when flying long haul and before boarding, I would already be in comfy clothing meant for traveling which I can sleep in, as well as have extra set of clothes to change into before arrival.
Agree, better in-flight and meal service anytime over PJs (although similar to 24left, I have to say I love my SQ F PJ and NH F PJs & Cardigan . I have flown TPAC & TATL on AC, SQ, NH, TG, OZ, LX, LH and TK but not on BR (only short intra-Asia flights). Based on some of the comments here, I need to try BR long-haul.
I travel with carryon only (can't remember last time I checked a bag) and when flying long haul and before boarding, I would already be in comfy clothing meant for traveling which I can sleep in, as well as have extra set of clothes to change into before arrival.
Agree, better in-flight and meal service anytime over PJs (although similar to 24left, I have to say I love my SQ F PJ and NH F PJs & Cardigan . I have flown TPAC & TATL on AC, SQ, NH, TG, OZ, LX, LH and TK but not on BR (only short intra-Asia flights). Based on some of the comments here, I need to try BR long-haul.
#74
Join Date: Feb 2020
Posts: 1,204
Sorry, but 18 hours in J is too long for me. The max I would do in J is 12 hours. However I did 16 hours in CX and JL F
So give me F or I'll have to create a stopover somewhere on the way.
So give me F or I'll have to create a stopover somewhere on the way.
Last edited by hoipolloi; Apr 30, 2020 at 2:33 pm
#75
Join Date: Nov 2018
Location: YYZ
Programs: Air Canada SE /*A Gold, Emirates Skywards Silver, Marriott Titanium Elite
Posts: 131
All about perspective I guess, as a survivor of a 16 hour flight on AC in economy even 18 hours in J sounds like a god-send to me