Eup credits for Signature routes
Jan 9, 2020, 8:04 am
#1
Suspended
Original Poster
Join Date: Mar 2019
Posts: 91
Eup credits for Signature routes
Considering AC charges more for, say domestic and TB lay flat seats and also for signature routes, why doesn't the airline charge more eup credits?
Also, for revenue flights and thus equipment swaps they have to deal with refunds accordingly so they could do the same with eup credits?
Also, for revenue flights and thus equipment swaps they have to deal with refunds accordingly so they could do the same with eup credits?
Jan 9, 2020, 8:08 am
#2
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,959
Considering AC charges more for, say domestic and TB lay flat seats and also for signature routes, why doesn't the airline charge more eup credits?
Also, for revenue flights and thus equipment swaps they have to deal with refunds accordingly so they could do the same with eup credits?
Also, for revenue flights and thus equipment swaps they have to deal with refunds accordingly so they could do the same with eup credits?
Jan 9, 2020, 8:18 am
#4
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,959
You are wondering why they dont increase the credits required for Signature routes (just like the fares).
I am suggesting maybe the Signature routes should be the baseline and if they like your general idea, then they should DECREASE the credits required for non-Signature routes...
Just changing your proposed baseline.
Jan 9, 2020, 8:20 am
#5
Join Date: Mar 2019
Programs: Aeroplan
Posts: 91
Considering AC charges more for, say domestic and TB lay flat seats and also for signature routes, why doesn't the airline charge more eup credits?
Also, for revenue flights and thus equipment swaps they have to deal with refunds accordingly so they could do the same with eup credits?
Also, for revenue flights and thus equipment swaps they have to deal with refunds accordingly so they could do the same with eup credits?
Ssssshhhhh.... don’t give them any ideas
Jan 9, 2020, 8:48 am
#7
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,342
AC's eupgrade program is already a candidate for the most complicated upgrade program given the combination of branded fares, fare classes, distances, and co-pays. If you buy a Flex fare for a YYZ-YVR, there could be 3 different eupgrade levels depending on the fare class. If you buy a given fare class, there could be 3 different eupgrade requirements depending on whether it's Standard, Flex, or Comfort, and potential co-pay amounts. Plus, there's the "regular" requirements, and then the promotional requirements, even though the "promotional" levels had become the norm for the past few years via an ongoing "promotion."
If anything, AC needs to simplify the program and not make it more complex. I know each incremental change had a rationale, but when you add them all up, it's created a program that frontline AC employees don't even understand.
If anything, AC needs to simplify the program and not make it more complex. I know each incremental change had a rationale, but when you add them all up, it's created a program that frontline AC employees don't even understand.
Jan 9, 2020, 9:15 am
#8
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Original Poster
Join Date: Mar 2019
Posts: 91
AC's eupgrade program is already a candidate for the most complicated upgrade program given the combination of branded fares, fare classes, distances, and co-pays. If you buy a Flex fare for a YYZ-YVR, there could be 3 different eupgrade levels depending on the fare class. If you buy a given fare class, there could be 3 different eupgrade requirements depending on whether it's Standard, Flex, or Comfort, and potential co-pay amounts. Plus, there's the "regular" requirements, and then the promotional requirements, even though the "promotional" levels had become the norm for the past few years via an ongoing "promotion."
If anything, AC needs to simplify the program and not make it more complex. I know each incremental change had a rationale, but when you add them all up, it's created a program that frontline AC employees don't even understand.
If anything, AC needs to simplify the program and not make it more complex. I know each incremental change had a rationale, but when you add them all up, it's created a program that frontline AC employees don't even understand.
Jan 9, 2020, 9:47 am
#9
Join Date: Sep 2018
Location: LAX
Programs: AC SE, UA S, Bonvoy Titanium
Posts: 272
I would argue they kind of do as the signature routes also have PE cabins which you could argue is fairly similar (soft product needs some work) to non PLH/Signature J at a fraction of the eups.
As a frequent traveller of LAX-YYZ, I always pick the wide body flight but often only bother to try and upgrade into PE which is 2-6 EUPS instead of 8-11.
As a frequent traveller of LAX-YYZ, I always pick the wide body flight but often only bother to try and upgrade into PE which is 2-6 EUPS instead of 8-11.
Jan 9, 2020, 9:49 am
#10
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,959
I would argue they kind of do as the signature routes also have PE cabins which you could argue is fairly similar (soft product needs some work) to non PLH/Signature J at a fraction of the eups.
As a frequent traveller of LAX-YYZ, I always pick the wide body flight but often only bother to try and upgrade into PE which is 2-6 EUPS instead of 8-11.
As a frequent traveller of LAX-YYZ, I always pick the wide body flight but often only bother to try and upgrade into PE which is 2-6 EUPS instead of 8-11.
Jan 9, 2020, 10:21 am
#11
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,342
I've been around enough to know most of the details of the program, but a few gems from the eupgrade experts who do work at the airport:
"It's not possible to upgrade someone traveling on the same flight unless they're on the same PNR." (This was pre-Amadeus at the airport)
"It's not possible to request an eupgrade for an Aeroplan (X) reward ticket on a domestic flight." (Also pre-Amadeus at the airport)
"The resource desk says it should be 11 credits" despite that the 3 year ongoing promo where the eupgrade charts says 8. Apparently the resource desk was looking at the "regular" eupgrade charts, and not the semi-permanent promotion chart.
So yeah, even those who work at the airport sometimes don't understand the details. ;-)
"It's not possible to upgrade someone traveling on the same flight unless they're on the same PNR." (This was pre-Amadeus at the airport)
"It's not possible to request an eupgrade for an Aeroplan (X) reward ticket on a domestic flight." (Also pre-Amadeus at the airport)
"The resource desk says it should be 11 credits" despite that the 3 year ongoing promo where the eupgrade charts says 8. Apparently the resource desk was looking at the "regular" eupgrade charts, and not the semi-permanent promotion chart.
So yeah, even those who work at the airport sometimes don't understand the details. ;-)
Jan 9, 2020, 10:23 am
#12
Suspended
Original Poster
Join Date: Mar 2019
Posts: 91
I've been around enough to know most of the details of the program, but a few gems from the eupgrade experts who do work at the airport:
"It's not possible to upgrade someone traveling on the same flight unless they're on the same PNR." (This was pre-Amadeus at the airport)
"It's not possible to request an eupgrade for an Aeroplan (X) reward ticket on a domestic flight." (Also pre-Amadeus at the airport)
"The resource desk says it should be 11 credits" despite that the 3 year ongoing promo where the eupgrade charts says 8. Apparently the resource desk was looking at the "regular" eupgrade charts, and not the semi-permanent promotion chart.
So yeah, even those who work at the airport sometimes don't understand the details. ;-)
"It's not possible to upgrade someone traveling on the same flight unless they're on the same PNR." (This was pre-Amadeus at the airport)
"It's not possible to request an eupgrade for an Aeroplan (X) reward ticket on a domestic flight." (Also pre-Amadeus at the airport)
"The resource desk says it should be 11 credits" despite that the 3 year ongoing promo where the eupgrade charts says 8. Apparently the resource desk was looking at the "regular" eupgrade charts, and not the semi-permanent promotion chart.
So yeah, even those who work at the airport sometimes don't understand the details. ;-)
I need to stop spending money with this airline.
Jan 9, 2020, 10:26 am
#13
Join Date: Sep 2018
Location: LAX
Programs: AC SE, UA S, Bonvoy Titanium
Posts: 272
Though if your Asia trips are in PE then a direct YOW-YVR flight would map to B and be a cheap upgrade to J.
Jan 9, 2020, 11:22 am
#14
Join Date: Sep 2011
Location: Ideally YOW, but probably not
Programs: AC SE*MM
Posts: 1,827
Bingo! That's what I do :-) Sure YOW-YVR is (usually) an A321 but for the duration of the flight and the fact that I don't want to be sleeping anyway it works.
Jan 9, 2020, 11:38 am
#15
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,959
But many MRs in the past two years have been booked in PE to get the DOM portion booked into B for immediate upgrade.