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The Newly Redesigned Air Canada Mobile App (Fall 2019)

The Newly Redesigned Air Canada Mobile App (Fall 2019)

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Old Dec 28, 19, 7:59 am   -   Wikipost
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Old Jan 17, 20, 7:17 pm
  #421  
 
Join Date: Sep 2014
Location: YYC / LAS
Programs: AC SE-MM
Posts: 48
Originally Posted by Adam Smith View Post
I was also able to update to 5.1.7 today. Seems no different.
5.1.7 seems to have fixed the crashing issue viewing flight status with a slow connection on Android 10
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Old Jan 18, 20, 6:34 am
  #422  
 
Join Date: Feb 2019
Location: YYZ
Programs: AC, Marriott
Posts: 405
Originally Posted by douglasr View Post
Still no update for me. And when I go to the Play Store web it shows the update date as 16-Jan-2020 but the version as 5.0.3 still. Definitely some strangeness going on.
I was still showing 5.0.3 in the play store so I installed 5.1.7 from https://m.apkpure.com/air-canada/com.aircanada
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Old Jan 18, 20, 11:47 am
  #423  
 
Join Date: Dec 2007
Location: Canada
Posts: 1,105
How close to the flight should a person expect to see something / able to do anything other than what I mentioned earlier on? Are you still able to do a bid upgrade on the app? My next flight is on Feb.06 and at this time I have no options on my app to do anything other than it shows the flight times in my trips.
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Old Jan 19, 20, 10:08 am
  #424  
 
Join Date: Apr 2015
Location: YVR
Programs: UA Premier Platinum
Posts: 3,457
The app won't allow OCLI for Omni-operated flights saying they aren't operated by AC, but you can check in for these on AC.com without issue.
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Old Jan 21, 20, 8:02 am
  #425  
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE100K, WS Gold, BA Silver, Marriott Titanium, Accor/Hilton/Radisson/NH Gold
Posts: 7,386
This morning, the AC app keeps crashing after just a few seconds every time I open it. I've tried force stopping it, and I've tried restarting my phone, but the issue persists. I guess the next step would probably be to uninstall and reinstall. Anyone else having issues?
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Old Jan 21, 20, 9:07 am
  #426  
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Join Date: Sep 2012
Location: SFO
Programs: AC S100K, Accor Gold, Bonvoy Gold, HH Diamond
Posts: 32,142
Originally Posted by Adam Smith View Post
This morning, the AC app keeps crashing after just a few seconds every time I open it. I've tried force stopping it, and I've tried restarting my phone, but the issue persists. I guess the next step would probably be to uninstall and reinstall. Anyone else having issues?


Same issue.

Could try clearing app data, but my suspicion is the API response changed and the app can't handle it.
YOWCDNFF likes this.
canadiancow is online now  
Old Jan 21, 20, 9:15 am
  #427  
 
Join Date: Oct 2009
Location: YUL
Programs: AC*E50 (*A Gold), Accor Platinum, Bonvoy Gold Elite, Hilton Gold, Amex Platinum, NEXUS, Global Entry
Posts: 5,425
In the iOS world, both the “Trips” and individual reservations pages seem to update normally. “We are retrieving your reservations...” becomes “Updated less than 1 minute ago.” Flight status queries and mock bookings also seem to work fine.

The above is not a commentary about mobile platforms, just an observation about app functionality
ffsim is offline  
Old Jan 21, 20, 10:19 am
  #428  
 
Join Date: Sep 2006
Location: YOW
Programs: AC*SEMM, *G, Hilton Diamond, Marriott Gold
Posts: 830
Originally Posted by Adam Smith View Post
This morning, the AC app keeps crashing after just a few seconds every time I open it. I've tried force stopping it, and I've tried restarting my phone, but the issue persists. I guess the next step would probably be to uninstall and reinstall. Anyone else having issues?
Yes, crashing since this morning on Android
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Old Jan 21, 20, 11:47 am
  #429  
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE100K, WS Gold, BA Silver, Marriott Titanium, Accor/Hilton/Radisson/NH Gold
Posts: 7,386
So, AC has broken the Android version, but not iOS. Interesting.
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Old Jan 21, 20, 11:49 am
  #430  
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Join Date: Sep 2012
Location: SFO
Programs: AC S100K, Accor Gold, Bonvoy Gold, HH Diamond
Posts: 32,142
Originally Posted by Adam Smith View Post
So, AC has broken the Android version, but not iOS. Interesting.
Given their use of Kotlin, my suspicion would be that the assumed some field would never be null (which is the default assumption in Kotlin), so after some backend update, the app is crashing, rather than just gracefully handling it.
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Old Jan 21, 20, 11:51 am
  #431  
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE100K, WS Gold, BA Silver, Marriott Titanium, Accor/Hilton/Radisson/NH Gold
Posts: 7,386
Originally Posted by canadiancow View Post
Given their use of Kotlin, my suspicion would be that the assumed some field would never be null (which is the default assumption in Kotlin), so after some backend update, the app is crashing, rather than just gracefully handling it.
All Greek to me, but you sound like you know what you're talking about
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Old Jan 21, 20, 2:21 pm
  #432  
 
Join Date: Sep 2006
Location: YOW
Programs: AC*SEMM, *G, Hilton Diamond, Marriott Gold
Posts: 830
Appears to be fixed now...
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Old Jan 25, 20, 6:25 pm
  #433  
 
Join Date: Apr 2018
Location: Ontario Canada
Programs: Hilton Gold - Air Canada 25K
Posts: 73
Originally Posted by eigenvector View Post
Updated to iOS 5.1.6 yesterday and overnight it consumed all the available space on my iPhone - over 4 GB. Bizarre.
same here it just eats up all free space on your device hopefully they patch it soon and not eat all the storage
Aselwyn is offline  
Old Jan 30, 20, 1:04 pm
  #434  
 
Join Date: Jun 2010
Programs: AC SE100K , 1MM, Hilton Diamond, KLM
Posts: 550
Today unable to get flight info for jazz flights

[img]blob:https://www.flyertalk.com/c8c34e0a-7399-46fe-a031-9bd4b5c70a99[/img]
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Old Jan 31, 20, 7:30 pm
  #435  
 
Join Date: Dec 2007
Location: Canada
Posts: 1,105
Ladies / Gents...…….need your expertise. Flight is on Feb.06 and still can't do anything on the app. Just showing flight times...…….I hit the other options and it says information will show when "the time is right"? Is this normal and just a brutal upgraded app? I have seen screen screenshots on FT that show other information but I can't imagine I am only 5 days out and I have no options to do anything or even see anything?
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