The Newly Redesigned Air Canada Mobile App (Fall 2019)
#1789




Join Date: Apr 2011
Location: YXU
Programs: AC SE100K, National E/E, HH Diamond, IHG Diamond, MB, Avis PC
Posts: 1,262
I just downloaded a new version - it was offering a better "Trips" tab. My SFO - DEN - YYZ - YXU just became DEN - SFO - YYZ - YXU. And the app is indicating a need for an airport change. From DEN to YYZ.
#1790



Join Date: Nov 2010
Location: YYC
Programs: AC SE MM
Posts: 721
I just noticed the app has a filter under Activity so you can filter just SQC entries or Points entries. However it would be nice if they worked!
Edit: I guess they are not filters, just intended to show you where they came from or how to earn. Another case of Marketing vs something useful.
Edit: I guess they are not filters, just intended to show you where they came from or how to earn. Another case of Marketing vs something useful.
#1791

Join Date: Oct 2022
Location: Ottawa, Canada + Edinburgh, Scotland
Programs: AC Super Elite 100k, Star Alliance Gold
Posts: 1,300
My SO needs copies of boarding passes from a TATL trip last month, but for some reason the app shows her inbound boarding passes but not her outbound ones a week earlier. Does anyone know what could explain this (is it common?) - I'm asking mainly from curiosity. More importantly, is there any way to get the boarding pass to reappear in the app? All flights were AC metal and 014 tickets.
#1792




Join Date: Apr 2018
Location: Ontario Canada
Programs: Air Canada 50K - Flying Blue Silver - British Airways Silver - Marriott Platinum
Posts: 316
My SO needs copies of boarding passes from a TATL trip last month, but for some reason the app shows her inbound boarding passes but not her outbound ones a week earlier. Does anyone know what could explain this (is it common?) - I'm asking mainly from curiosity. More importantly, is there any way to get the boarding pass to reappear in the app? All flights were AC metal and 014 tickets.
#1794




Join Date: Sep 2011
Location: Ideally YOW, but probably not
Programs: AC SE*MM
Posts: 2,351
They can keep adding nice home screen notification features to the app, but it is only useful as the data in it.
Notification that my flight boards in 10 minutes.
The inbound aircraft is in flight and should arrive in 14 minutes.
You think that is happening AC app?
Notification that my flight boards in 10 minutes.
The inbound aircraft is in flight and should arrive in 14 minutes.
You think that is happening AC app?
#1795




Join Date: Nov 2005
Location: YSC (and all its regularly scheduled flights)
Posts: 2,798
My app seems pretty broken. For a few days I could see my bookings and my AP info, but couldn't book a flight or pre-order a meal. I uninstalled and re-installed (on Android) and now I also can't see bookings or add my bookings to the app, though my AP info is still there. I get a variation on the following error every time:

Online I was able to choose meals, but not seats, for some reason. My trips are all there, at least!

Online I was able to choose meals, but not seats, for some reason. My trips are all there, at least!
Last edited by Adam Smith; Mar 28, 2026 at 5:39 pm




