Flight not on reservation but ticketed properly

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Aug 15, 2019, 11:50 pm

bags984

Original Poster

Join Date: Jan 2019

Posts: 3

Flight not on reservation but ticketed properly

I booked a flight through aeroplan (stopovers) including travel on turkish, swiss, and a small economy flight on lufthansa.
Itin:

Ord to Ist in Turkish Business
Ist to Muc in Turkish Business
Muc to Lax in Swiss Business from Zrh to Lax and econ. from muc to zrh.

For some reason, the turkish pnr doesn't show swiss/lufthansa segments and the Swiss/Lufthansa websites don't show only one leg of the turkish itinerary. I contacted Swiss and they said that the flight from ord to ist is on the ticket but not on the reservation...

Is this something to be concerned about? Does it matter? Have any of you experienced this?

Aug 16, 2019, 12:31 am

Merlinrnr

Join Date: Feb 2015

Posts: 539

That often happens with many legs on a ticket. As long as you have a ticket number and Aeroplan shows everything you’ll be fine.

Aug 16, 2019, 4:49 am

jasdou

Join Date: Aug 2014

Location: YQB

Programs: AC SE

Posts: 2,139

You should be checking with Saudia.com to make sure all segments show up properly.

DNAwizard likes this.

Aug 16, 2019, 5:17 am

aznfreak007

Join Date: Jan 2008

Posts: 187

Quote:

Originally Posted by bags984

it should be normal. for example on turkish site, it will show probably your turkish flights and the flight just before your first turkish flight. it often happens when you have multi carriers that use different reservation system. usually the plating carrier's website (your case, Air Canada 014-xxxxxxxx) should show all your flights. go to saudia as other suggest, you should see all flights.

if flights are showed on saudia and each airline's flights are shown on their respective website. there should be nothing to worry about. or if you are really insecure, call individual airline and ask if their flights are ticketed properly.

DNAwizard likes this.

Aug 16, 2019, 5:48 am

SparseFlyer

Join Date: Sep 2014

Location: sqrt(-united states of apologist)

Programs: *$ Green

Posts: 5,403

Quote:

Originally Posted by bags984

It's fine.

The rules are:

Master PNR (the one you booked your trip on) has tickets and all segments
Each PNR at each airline must show their flight
Each PNR at each airline must have the eticket associated to it with the corresponding flight coupons

Everything else doesn't matter.

bawm, Adam Smith, DNAwizard and 1 others like this.

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