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Flight not on reservation but ticketed properly

Flight not on reservation but ticketed properly

Old Aug 15, 19, 11:50 pm
  #1  
Original Poster
 
Join Date: Jan 2019
Posts: 3
Flight not on reservation but ticketed properly

I booked a flight through aeroplan (stopovers) including travel on turkish, swiss, and a small economy flight on lufthansa.
Itin:

Ord to Ist in Turkish Business
Ist to Muc in Turkish Business
Muc to Lax in Swiss Business from Zrh to Lax and econ. from muc to zrh.

For some reason, the turkish pnr doesn't show swiss/lufthansa segments and the Swiss/Lufthansa websites don't show only one leg of the turkish itinerary. I contacted Swiss and they said that the flight from ord to ist is on the ticket but not on the reservation...

Is this something to be concerned about? Does it matter? Have any of you experienced this?
bags984 is offline  
Old Aug 16, 19, 12:31 am
  #2  
 
Join Date: Feb 2015
Posts: 533
That often happens with many legs on a ticket. As long as you have a ticket number and Aeroplan shows everything you’ll be fine.
Merlinrnr is offline  
Old Aug 16, 19, 4:49 am
  #3  
 
Join Date: Aug 2014
Location: YQB
Programs: AC E75K
Posts: 1,628
You should be checking with Saudia.com to make sure all segments show up properly.
DNAwizard likes this.
jasdou is offline  
Old Aug 16, 19, 5:17 am
  #4  
 
Join Date: Jan 2008
Posts: 81
Originally Posted by bags984 View Post
I booked a flight through aeroplan (stopovers) including travel on turkish, swiss, and a small economy flight on lufthansa.
Itin:

Ord to Ist in Turkish Business
Ist to Muc in Turkish Business
Muc to Lax in Swiss Business from Zrh to Lax and econ. from muc to zrh.

For some reason, the turkish pnr doesn't show swiss/lufthansa segments and the Swiss/Lufthansa websites don't show only one leg of the turkish itinerary. I contacted Swiss and they said that the flight from ord to ist is on the ticket but not on the reservation...

Is this something to be concerned about? Does it matter? Have any of you experienced this?
it should be normal. for example on turkish site, it will show probably your turkish flights and the flight just before your first turkish flight. it often happens when you have multi carriers that use different reservation system. usually the plating carrier's website (your case, Air Canada 014-xxxxxxxx) should show all your flights. go to saudia as other suggest, you should see all flights.

if flights are showed on saudia and each airline's flights are shown on their respective website. there should be nothing to worry about. or if you are really insecure, call individual airline and ask if their flights are ticketed properly.
DNAwizard likes this.
aznfreak007 is offline  
Old Aug 16, 19, 5:48 am
  #5  
 
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: sqrt(-school of apologist)
Posts: 5,206
Originally Posted by bags984 View Post
I booked a flight through aeroplan (stopovers) including travel on turkish, swiss, and a small economy flight on lufthansa.
Itin:

Ord to Ist in Turkish Business
Ist to Muc in Turkish Business
Muc to Lax in Swiss Business from Zrh to Lax and econ. from muc to zrh.

For some reason, the turkish pnr doesn't show swiss/lufthansa segments and the Swiss/Lufthansa websites don't show only one leg of the turkish itinerary. I contacted Swiss and they said that the flight from ord to ist is on the ticket but not on the reservation...

Is this something to be concerned about? Does it matter? Have any of you experienced this?
It's fine.

The rules are:
  1. Master PNR (the one you booked your trip on) has tickets and all segments
  2. Each PNR at each airline must show their flight
  3. Each PNR at each airline must have the eticket associated to it with the corresponding flight coupons
Everything else doesn't matter.
SparseFlyer is offline  

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