Mar 12, 2019, 11:26 am
Last edit by: yyznomad
Latest updates from aircanada.com
Read below for more details.
Air Canada Timetable Effective June 27, 2019 to September 29, 2019 (AC's link: https://services.aircanada.com/porta...metable-en.pdf)
Air Canada Timetable Effective June 20, 2019 to September 22, 2019
Air Canada Timetable Effective June 13, 2019 to September 15, 2019
Air Canada Timetable Effective June 6, 2019 to September 8, 2019
Air Canada Timetable Effective May 30, 2019 to September 1, 2019
Air Canada Timetable Effective May 23, 2019 to August 25, 2019
Air Canada Timetable Effective May 16, 2019 to August 18, 2019
Air Canada Timetable Effective May 9, 2019 to August 11, 2019
Air Canada Timetable Effective May 2, 2019 to August 4, 2019
Air Canada Timetable Effective April 25, 2019 to July 28, 2019
Air Canada Timetable Effective April 18, 2019 to July 21, 2019
Air Canada Timetable Effective April 11, 2019 to July 14, 2019
Air Canada Timetable Effective March 28, 2019 to June 30, 2019
May 29, 2019
If you'd like to make other plansIf you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice. If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your travel agent, please contact them directly.
****
March 19, 2019
UPDATED - INFORMATION ON IMPACTED ROUTES
**********
UPDATED - Air Canada Responds to Transport Canada's Closure of Canadian Airspace to the Boeing 737 MAX Aircraft
https://www.aircanada.com/ca/en/aco/...e-closure.html
March 19, 2019
If you are travelling within the next 72 hours, call:
1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
In compliance with Transport Canada’s safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.
Air Canada is now updating its April and May schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least July 1, 2019. A summary of schedule changes for April is posted below in the following question and answer: “What is Air Canada doing to reschedule customers?”. Additional schedule changes will be posted as warranted.
If you'd like to make other plans
If you currently have a reservation for a flight that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice.
If you purchased your ticket with Aeroplan, or Air Canada Vacations or your travel agent, please contact them directly.
*********
March 13, 2019
Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible. Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres. Priority will be given to customers travelling within the next 72 hours. We appreciate our customers' patience.
If you'd like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section. We also advise you to check the status of your flight before heading to the airport.
We fully support Transport Canada's decision and will continue to work with them towards a resolution of this situation as soon as possible.
Alternate Travel Plans
If you currently have a reservation for a flight operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262).
If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your Travel agent, please contact them directly Some questions you may have are below with our answers, but if you can't find what you need, contact us at 1-888-247-2262, or reach out to us on on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines..
How many Boeing 737 MAX aircraft does Air Canada have?
Air Canada has a fleet of 24 Boeing 737 MAX-8 aircraft, which have been in operation since 2017. We have a total fleet of 400 aircraft (including 24 737MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
Where do the Boeing 737 MAX aircraft fly to?
These aircraft operate flights across North America, to Mexico, the Caribbean, Hawaii, as well as from Atlantic Canada to London Heathrow.
How many Boeing 737 MAX flights are there each day, and how many passengers are affected?
We typically operate approximately 75 Boeing 737 MAX flights daily out of a total schedule of approximately 1,600 daily flights system-wide, representing less than six percent of our total flying.
We have a total fleet of 400 aircraft (including 24 Boeing 737 MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
What is Air Canada doing to reschedule customers?
We are making adjustments to our schedule to minimize the disruption to customers as much as possible, by optimizing the deployment of the rest of our fleet and looking at alternative options, including accommodating customers on other airlines.
As an example of some of our adjustments to Boeing 737 MAX flights cancelled, we have re-scheduled widebody aircraft to serve Hawaii starting today, March 13. Some flights will operate as scheduled with mainline or Air Canada Rouge aircraft, such as on Montreal-Martinique and Montreal-Guadeloupe. Other routes, notably Halifax-London and St. John's-London are cancelled in the short term, with customers being re-routed through our Montreal and Toronto hubs.
What should I do right now?
As changes are finalized in our flight schedule, customers whose flight times or flight numbers have changed can expect to receive an email detailing their updated itinerary. This information is also available in My Bookings on the Air Canada App.
If you are travelling soon, you can also contact us or your travel agent. Please understand that priority is being given to customers travelling within the next 72 hours.
We have also put in place a rebooking policy, space permitting, and without additional fees for affected customers. Given the magnitude of our Boeing 737 MAX operations, which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada's Call Centres.
Where can I go to for more information?
If you would like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section.
If you are travelling soon, you can contact us, reach out to our social media teams on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines., or call your travel agent.
We also advise you to check the status of your flight before going to the airport.
We thank all of our customers for their patience.
Will Air Canada cover my out-of-pocket expenses such as additional accommodation costs that I may incur as a result of these disruptions?
Our normal protocol for irregular events which are out of our control is in effect. We are regrettably unable to reimburse for such expenses.
****
MONTREAL, March 13, 2019 /CNW Telbec/ - Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible but given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada call centres and we appreciate our customers' patience.
Customers are further advised to check the status of their flight on aircanada.com prior to going to the airport.
We fully support this decision and will continue to work with Transport Canada towards resolution of this situation as soon as possible.
SOURCE Air Canada
For further information: Isabelle Arthur (Montréal), [email protected], 514 422-5788; Peter Fitzpatrick (Toronto), [email protected], 416 263-5576; Angela Mah (Vancouver), [email protected], 604 270-5741; Internet: aircanada.com
https://aircanada.mediaroom.com/2019...7-MAX-Aircraft
https://www.aircanada.com/ca/en/aco/...to-london.html
Originally Posted by https://www.aircanada.com/ca/en/aco/home/book/travel-news-and-updates/2019/737-airspace-closure.html
If you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
Air Canada Timetable Effective June 27, 2019 to September 29, 2019 (AC's link: https://services.aircanada.com/porta...metable-en.pdf)
May 29, 2019
If you are travelling within the next 72 hours, call:
1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
In compliance with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.Air Canada is now updating its May, June and July schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least September 02, 2019. A summary of schedule changes for April is posted below in the following question and answer: "What is Air Canada doing to reschedule customers?". Additional schedule changes will be posted as warranted.1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
- Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers.
- We are working to rebook impacted customers as soon as possible.
- Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres.
- If you are travelling within the next 72 hours, please call the number at the top of this page.
- If you booked through a Travel Agent, you may contact them directly for assistance.
If you'd like to make other plansIf you currently have a reservation for a flight between now and September 02, 2019 that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice. If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your travel agent, please contact them directly.
****
March 19, 2019
UPDATED - INFORMATION ON IMPACTED ROUTES
**********
UPDATED - Air Canada Responds to Transport Canada's Closure of Canadian Airspace to the Boeing 737 MAX Aircraft
https://www.aircanada.com/ca/en/aco/...e-closure.html
March 19, 2019
If you are travelling within the next 72 hours, call:
1-833-354-5963
If you booked through a Travel Agency, please call them for immediate assistance
In compliance with Transport Canada’s safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations, Air Canada has grounded its 24 737 MAX aircraft until further notice.
Air Canada is now updating its April and May schedule to further optimize its fleet and re-accommodate customers. Because the timeline for the return to service of the 737 Max is unknown, for planning purposes and to provide customers certainty for booking and travel, Air Canada is removing all 737 MAX aircraft from its schedule until at least July 1, 2019. A summary of schedule changes for April is posted below in the following question and answer: “What is Air Canada doing to reschedule customers?”. Additional schedule changes will be posted as warranted.
- Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers.
- We are working to rebook impacted customers as soon as possible.
- Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres.
- If you are travelling within the next 72 hours, please call the number at the top of this page.
- If you booked through a Travel Agent, you may contact them directly for assistance.
If you'd like to make other plans
If you currently have a reservation for a flight that was scheduled to be operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262). If you are travelling in the next 72 hours, please call Air Canada Reservations number at the top of this notice.
If you purchased your ticket with Aeroplan, or Air Canada Vacations or your travel agent, please contact them directly.
*********
March 13, 2019
Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible. Given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada Call Centres. Priority will be given to customers travelling within the next 72 hours. We appreciate our customers' patience.
If you'd like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section. We also advise you to check the status of your flight before heading to the airport.
We fully support Transport Canada's decision and will continue to work with them towards a resolution of this situation as soon as possible.
Alternate Travel Plans
If you currently have a reservation for a flight operated by a Boeing 737 MAX aircraft, we've implemented a policy that makes it possible for you to make voluntary changes to your itinerary within three (3) weeks of your original travel dates.
If you are impacted by this policy, you may contact Air Canada Reservations (1-888-247-2262).
If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines., or Air Canada Vacations or your Travel agent, please contact them directly Some questions you may have are below with our answers, but if you can't find what you need, contact us at 1-888-247-2262, or reach out to us on on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines..
How many Boeing 737 MAX aircraft does Air Canada have?
Air Canada has a fleet of 24 Boeing 737 MAX-8 aircraft, which have been in operation since 2017. We have a total fleet of 400 aircraft (including 24 737MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
Where do the Boeing 737 MAX aircraft fly to?
These aircraft operate flights across North America, to Mexico, the Caribbean, Hawaii, as well as from Atlantic Canada to London Heathrow.
How many Boeing 737 MAX flights are there each day, and how many passengers are affected?
We typically operate approximately 75 Boeing 737 MAX flights daily out of a total schedule of approximately 1,600 daily flights system-wide, representing less than six percent of our total flying.
We have a total fleet of 400 aircraft (including 24 Boeing 737 MAX), comprising Air Canada mainline, Air Canada Rouge and Air Canada Express aircraft.
What is Air Canada doing to reschedule customers?
We are making adjustments to our schedule to minimize the disruption to customers as much as possible, by optimizing the deployment of the rest of our fleet and looking at alternative options, including accommodating customers on other airlines.
As an example of some of our adjustments to Boeing 737 MAX flights cancelled, we have re-scheduled widebody aircraft to serve Hawaii starting today, March 13. Some flights will operate as scheduled with mainline or Air Canada Rouge aircraft, such as on Montreal-Martinique and Montreal-Guadeloupe. Other routes, notably Halifax-London and St. John's-London are cancelled in the short term, with customers being re-routed through our Montreal and Toronto hubs.
What should I do right now?
As changes are finalized in our flight schedule, customers whose flight times or flight numbers have changed can expect to receive an email detailing their updated itinerary. This information is also available in My Bookings on the Air Canada App.
If you are travelling soon, you can also contact us or your travel agent. Please understand that priority is being given to customers travelling within the next 72 hours.
We have also put in place a rebooking policy, space permitting, and without additional fees for affected customers. Given the magnitude of our Boeing 737 MAX operations, which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada's Call Centres.
Where can I go to for more information?
If you would like to know what type of aircraft you are flying on, simply retrieve your booking from the My Bookings tab, then click on the 'Details' link in the Flight Details section.
If you are travelling soon, you can contact us, reach out to our social media teams on FacebookExternal site which may not meet accessibility guidelines. or TwitterExternal site which may not meet accessibility guidelines., or call your travel agent.
We also advise you to check the status of your flight before going to the airport.
We thank all of our customers for their patience.
Will Air Canada cover my out-of-pocket expenses such as additional accommodation costs that I may incur as a result of these disruptions?
Our normal protocol for irregular events which are out of our control is in effect. We are regrettably unable to reimburse for such expenses.
****
MONTREAL, March 13, 2019 /CNW Telbec/ - Air Canada confirmed today that it will comply immediately with Transport Canada's safety notice closing Canadian airspace to Boeing 737 MAX aircraft operations until further notice.
Air Canada's cancellation and rebooking policies are in place with full fee waiver for affected customers. We are working to rebook impacted customers as soon as possible but given the magnitude of our 737 MAX operations which on average carry nine to twelve thousand customers per day, customers can expect delays in rebooking and in reaching Air Canada call centres and we appreciate our customers' patience.
Customers are further advised to check the status of their flight on aircanada.com prior to going to the airport.
We fully support this decision and will continue to work with Transport Canada towards resolution of this situation as soon as possible.
SOURCE Air Canada
For further information: Isabelle Arthur (Montréal), [email protected], 514 422-5788; Peter Fitzpatrick (Toronto), [email protected], 416 263-5576; Angela Mah (Vancouver), [email protected], 604 270-5741; Internet: aircanada.com
https://aircanada.mediaroom.com/2019...7-MAX-Aircraft
https://www.aircanada.com/ca/en/aco/...to-london.html
Originally Posted by ac.com
Information on Air Canada Halifax-London and St. John’s-London service
March 12, 2019
Due to the UK's Civil Aviation Authority banning all Boeing 737 Max aircraft operations in the U.K. Air Canada has cancelled the following flights:
AC 860 Halifax London-Heathrow on March 12
AC861 London-Halifax on March 13
AC822 St. John’s-London on March 13
AC823London-St. John’s on March 14
We are working to rebook impacted customers as soon as possible through our Montreal, Toronto and Ottawa hubs.
Affected customers may contact Air Canada Reservations to change their flights to another date free of charge.
As well, due to anticipated call volumes, customers can expect delays reaching Air Canada call centres, so we appreciate our customers’ patience.
Air Canada will provide updates as more information becomes available.
March 12, 2019
Due to the UK's Civil Aviation Authority banning all Boeing 737 Max aircraft operations in the U.K. Air Canada has cancelled the following flights:
AC 860 Halifax London-Heathrow on March 12
AC861 London-Halifax on March 13
AC822 St. John’s-London on March 13
AC823London-St. John’s on March 14
We are working to rebook impacted customers as soon as possible through our Montreal, Toronto and Ottawa hubs.
Affected customers may contact Air Canada Reservations to change their flights to another date free of charge.
As well, due to anticipated call volumes, customers can expect delays reaching Air Canada call centres, so we appreciate our customers’ patience.
Air Canada will provide updates as more information becomes available.
Grounding of 737 Max - Effect on AC incl OMNI 767 lease
Mar 17, 2019, 9:25 am
#436
Join Date: Jun 2008
Programs: AS, UA, AA, Hyatt Globalist, and Marriott Silver
Posts: 278
You need to call UA since they're the only ones that can touch (in advance) a ticket using UA miles. If there's award space, they can rebook you on AC and other partner flights with a lot of latitide. Alternatively, they can open additional award space on any UA OPERATED (including its RJ affiliates) that's currently selling space in your ticketed cabin, but you might have to insist that the agent call a supervisor to do this.
You might need to (pay to) spend a night near the airport for your return flight.
You might need to (pay to) spend a night near the airport for your return flight.
Just to clarify so I understand it well, until AC re-books me (if they cancel the flight), I need to deal with UA? AC won't touch my ticket?
Mar 17, 2019, 9:32 am
#437
Join Date: Jan 2008
Location: SJC/YUL
Programs: DL PM, Marriott Gold
Posts: 3,878
A bit dramatic. Loss of 1 daily London flight hardly seems like suffering. I'm quite certain that most people in Halifax and St John's haven't even noticed. Many cities that size don't even have direct TATL service to begin with! Somehow their people manage thru it
Mar 17, 2019, 9:41 am
#438
Join Date: Mar 2019
Posts: 8
Was this when calling AC? When I spoke with them yesterday they seemed very optimistic a replacement plane would be issued by my direct flight (April 24). Weird how they only cancelled them for 3 weeks, and left everything else. I would think they wouldn't want anyone booking max 8 flights.
Mar 17, 2019, 9:50 am
#439
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
Was this when calling AC? When I spoke with them yesterday they seemed very optimistic a replacement plane would be issued by my direct flight (April 24). Weird how they only cancelled them for 3 weeks, and left everything else. I would think they wouldn't want anyone booking max 8 flights.
Mar 17, 2019, 9:51 am
#440
Join Date: Jan 2008
Location: SJC/YUL
Programs: DL PM, Marriott Gold
Posts: 3,878
Air Canada's FAQ specifically calls out that route as cancelled for the short term: "Halifax-London and St. John's-London are cancelled in the short term, with customers being re-routed through our Montreal and Toronto hubs."
https://www.aircanada.com/ca/en/aco/...e-closure.html
Personally, I am pessimistic they will operate in late April. But it's way to early to deal with that now, just sit tight.
They are still a for-profit company. If people start trying other airlines, they might realize how much better the other airlines are, and then not go back
Mar 17, 2019, 10:13 am
#441
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,426
While the replacement aircraft may be safer than the 737Max, they are likely to be dry or wet leased charter aircraft. So safety trumps comfort but charter aircraft are likely to be Rouge style.
Mar 17, 2019, 10:52 am
#442
Join Date: Aug 2007
Location: Toronto
Programs: UA 1K, AC 35K, SPG GOLD
Posts: 264
Need some insight from folks way more knowledgeable than me! I know it's at some level speculation, but I would appreciate any insights from you all. Flying CUN-YVR direct on AC 933 in Business (I Class) on 4/7. We booked the ticket using UA points. Still showing as a Max8, and see the same flight on select days starting 4/5 and moving forward on Max 8 (and still selling tickets for my flight). Wondering if folks are seeing aircraft swaps on this route, or have they been canceling the direct flights from CUN-YVR and rebooking folks?
Two potential complications with our situation is we are staying in Cozumel and coming over to catch the flight out of CUN, so it would be problematic to be rebooked on a flight for too much earlier in the day, and secondly, am I going to have trouble with rebooking either proactively, or after they change our flight, since we are on UA points? There are some UA flights out of both CUN and CZM that would also work, but not sure based on the points redemption how much flexibility I'll be given to change my flights. I've hesitated to call in as there are more pressing issues for folks who have been caught up in this the past few days, so I don't want to pile onto the calls, but I also don't want to wait until April 6 to then try to clean up an less than desirable or problematic re-booking (and worry all vacation!).
Thanks for any thoughts/insight on this.
Two potential complications with our situation is we are staying in Cozumel and coming over to catch the flight out of CUN, so it would be problematic to be rebooked on a flight for too much earlier in the day, and secondly, am I going to have trouble with rebooking either proactively, or after they change our flight, since we are on UA points? There are some UA flights out of both CUN and CZM that would also work, but not sure based on the points redemption how much flexibility I'll be given to change my flights. I've hesitated to call in as there are more pressing issues for folks who have been caught up in this the past few days, so I don't want to pile onto the calls, but I also don't want to wait until April 6 to then try to clean up an less than desirable or problematic re-booking (and worry all vacation!).
Thanks for any thoughts/insight on this.
Good luck.
Mar 17, 2019, 12:05 pm
#443
Join Date: Jun 2008
Programs: AS, UA, AA, Hyatt Globalist, and Marriott Silver
Posts: 278
thanks chebert999! Certainly hope that’s the case. I’m not a member of expertlyer, is there a place I can track this route to see if they continue to swap the planes? I can look at the AC website, just wondering if others. Thanks!
Mar 17, 2019, 12:33 pm
#444
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,232
It will alert you to equipment changes too.
Good luck.
Mar 17, 2019, 1:40 pm
#445
Join Date: Jun 2008
Programs: AS, UA, AA, Hyatt Globalist, and Marriott Silver
Posts: 278
Well, one option would be to enter the trip into TripIt (free) and then use the Unofficial AC Schedule Change Notifier created by our friend @canadiancow (also free).
It will alert you to equipment changes too.
Good luck.
It will alert you to equipment changes too.
Good luck.
Mar 17, 2019, 6:17 pm
#446
Join Date: Mar 2011
Posts: 29
Looks like that's what AC are doing, bookingYVR-OGG AC535 pax onto AC537 in a 789. Received an email yesterday confirming.
Mar 17, 2019, 6:29 pm
#447
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Thanks MSPeconomist. That's a call that I'm not looking forward to as I'm sure the response would be, something along the lines of either AC needs to fix your ticket, or there is nothing wrong with your itinerary so unless you want to pay a change fee, we can't help you. Sad that I don't have any better belief in airline customer service! :-)
Just to clarify so I understand it well, until AC re-books me (if they cancel the flight), I need to deal with UA? AC won't touch my ticket?
Just to clarify so I understand it well, until AC re-books me (if they cancel the flight), I need to deal with UA? AC won't touch my ticket?
If your ticket used UA miles, then UA is your "travel agent" for the trip and responsible for rebooking in response to any schedule changes/cancellations in advance of the day of departure. AC won't be able to help until roughly T-24, and you want to grab confirmed space before then.
It will help if you research alternatives before calling UA so that you can just tell the agent how you want to be rebooked, with flight numbers/times/dates; have several acceptable alternatives fleshed out before calling. If you passively ask the agent to find something for you, chances are that you'll only be offered whatever is easiest for the agent/UA and not the best options for you.
It will help if you research alternatives before calling UA so that you can just tell the agent how you want to be rebooked, with flight numbers/times/dates; have several acceptable alternatives fleshed out before calling. If you passively ask the agent to find something for you, chances are that you'll only be offered whatever is easiest for the agent/UA and not the best options for you.
Mar 17, 2019, 9:53 pm
#448
Join Date: Aug 2007
Location: San Francisco
Posts: 1,039
Have now been re-routed on a SFO-YYC-FRA-FCO route from a SFO-YUL-SFO route getting in significantly later than the original arrival time bc of the 7M8 grounding ... my partner hasn't been re-routed (on a different res) and at this point looks like we'll be flying separately... his flight remains untouched.
is it worth calling into AC and having them change the flight to a more suitable timetable?
is it worth calling into AC and having them change the flight to a more suitable timetable?
Last edited by kthpence; Mar 17, 2019 at 10:08 pm
Mar 17, 2019, 10:41 pm
#449
Join Date: May 2014
Location: YYJ/YYT
Programs: AC 75K (*G), NEXUS
Posts: 652
Have now been re-routed on a SFO-YYC-FRA-FCO route from a SFO-YUL-SFO route getting in significantly later than the original arrival time bc of the 7M8 grounding ... my partner hasn't been re-routed (on a different res) and at this point looks like we'll be flying separately... his flight remains untouched.
is it worth calling into AC and having them change the flight to a more suitable timetable?
is it worth calling into AC and having them change the flight to a more suitable timetable?
Mar 17, 2019, 10:56 pm
#450
Join Date: Aug 2007
Location: San Francisco
Posts: 1,039