Aeroplan issues with award redemption on partner airlines
Sep 11, 2018, 9:09 am
#151
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
Sep 12, 2018, 12:01 am
#152
Join Date: Mar 2015
Location: YVR
Posts: 1,082
I keep getting error messages:
"The current number of inquiries is high, it is recommended to check later!"
or
"Sorry, due to the increase in traffic, there will be no information or incomplete information. Please try again or try again later"
or
"Sorry, due to the increase in traffic, there will be no information or incomplete information. Please try again or try again later"
Last edited by pentiumvi; Sep 12, 2018 at 12:10 am
Sep 12, 2018, 9:33 am
#153
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
I dont know the details. The checking was done by the relative who lives in Toronto. He had trouble checking his lone PEK-HKG segment so I came here asking help.
The site provided by canadianhockey91 is the ONLY site that worked. Even this Amadeus Taiwan site gave him system error each time he checked.
Working - ??? - ???????? ????????????
Not working - Amadeus Itinerary Receipt (ITR) (it often gave system busy error, but it had worked for me not too long ago for any Amadeus PNRs).
According to the relative, when he tried the Air China PNR it did not work, gave him error messages like yours. However the AC 016 ticket number worked, with name combination as Last Name / First Name Mr, and Voila, it pulled up his details. He told me he would check his wife's. Since I have not heard back, I assume everything is OK on their tickets.
BTW, what panicked him was the comments made by the Air China North America CS who told him he had to "reconfirm" his tickets in PEK before they fly, so "not to lose their seats". He thought it was a Done Deal once tickets were issued. (they just started using Aeroplan awards now so a very rookie in the world of award travel.) When he told me that why did he need to reconfirm... I gave him some horror stories on CA and urged him to make sure his tickets are properly shown in CA system. Though I believe they should be fine due to 1) Coach seats, 2) Shuttle flights not high demand flight. So chances of someone would pay high price for their seats are near zero, but still....
Sep 12, 2018, 10:07 am
#154
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
TG/LX/SK are back in the search results. Haven't been able to confirm NH yet.
Edit: I was able to confirm NH. Hence the only remaining issue is with LO.
Edit: I was able to confirm NH. Hence the only remaining issue is with LO.
Last edited by YYT82; Sep 12, 2018 at 10:22 am
Sep 12, 2018, 10:20 am
#155
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,757
Sep 12, 2018, 10:30 am
#156
Join Date: Apr 2009
Location: Kamloops, BC
Programs: Air Canada-Aeroplan, NEXUS, E50K, Marriott Bonvoy Gold Elite
Posts: 344
Sep 12, 2018, 10:53 am
#158
Join Date: Aug 2010
Location: YWG
Programs: Aeroplan, MileagePlus, Marriott Rewards
Posts: 2,159
LX is back? I didn't see it come up in my search results this morning (they regularly still show up in my united.com searches, so I know they're there).
Do you have to call in to ask?
Do you have to call in to ask?
Sep 12, 2018, 10:53 am
#159
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,757
Sep 12, 2018, 11:14 am
#160
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,363
They’ve just literally come back. I was searching earlier relating to another thread, and once I saw the post here I searched again. Sure enough the LX were showing.
Sep 12, 2018, 2:26 pm
#161
Join Date: Aug 2010
Location: YWG
Programs: Aeroplan, MileagePlus, Marriott Rewards
Posts: 2,159
Unfortunately I cannot find a return flight across the Atlantic on a low-YQ carrier next summer for love or money. No LX, SK, SN, UA, nothing. Not even a sign of SK/SN/UA for TATL.
So I'm glad that LX is back but there are still too many other pieces missing to book right now, unfortunately.
Sep 12, 2018, 3:46 pm
#162
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
Yes! LX is there!
Unfortunately I cannot find a return flight across the Atlantic on a low-YQ carrier next summer for love or money. No LX, SK, SN, UA, nothing. Not even a sign of SK/SN/UA for TATL.
So I'm glad that LX is back but there are still too many other pieces missing to book right now, unfortunately.
Unfortunately I cannot find a return flight across the Atlantic on a low-YQ carrier next summer for love or money. No LX, SK, SN, UA, nothing. Not even a sign of SK/SN/UA for TATL.
So I'm glad that LX is back but there are still too many other pieces missing to book right now, unfortunately.
Sep 13, 2018, 6:20 am
#163
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
"Working" is maybe a bit of a relative statement.
Try 06JUL. YUL-FCO will pull up YUL-ZRH-FCO on LX. But try YUL-ZRH and the direct doesn't come up ... but YUL-ORD-ZRH does. Try ORD-ZRH? Nothing comes up! Argh!
Try 06JUL. YUL-FCO will pull up YUL-ZRH-FCO on LX. But try YUL-ZRH and the direct doesn't come up ... but YUL-ORD-ZRH does. Try ORD-ZRH? Nothing comes up! Argh!
Sep 13, 2018, 6:32 am
#164
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
Sep 13, 2018, 6:35 am
#165
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
Oh. Is that new? I haven’t run into this before and i’ve flown a ton of LX awards. Will Aeroplan break it or do i need to get my jedi mind tricks out?