The Beginning of a New Aeroplan; Aimia CEO steps down
#16
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,775
Interesting, I didn't get this e-mail. Or haven't gotten it yet. Exactly what I had predicted though.
There's a thread dedicated to that survey.
Also a thread dedicated to that.
We're going to find out. But Aeroplan has a large base of customers and it sounds like the new program will likely appear more attractive to the FOTSG crowd, even if it might be worse for them (and will definitely be worse for the FT crowd).
...and now this: https://www.msn.com/en-ca/money/tops...cid=spartanntp
We're going to find out. But Aeroplan has a large base of customers and it sounds like the new program will likely appear more attractive to the FOTSG crowd, even if it might be worse for them (and will definitely be worse for the FT crowd).
#17
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,775
#19
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,232
At least one of their (admittedly most vocal) institutional investors seems to think so.
I have no particular insight into the nature of his involvement, but it's tough to believe that the failure to re-up the ACA agreement didn't have a massive impact on their tumbling share price. And for that end result, the CEO has to be held accountable at some level.
I have no particular insight into the nature of his involvement, but it's tough to believe that the failure to re-up the ACA agreement didn't have a massive impact on their tumbling share price. And for that end result, the CEO has to be held accountable at some level.
#20
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 4,567
I always wondered about this relationship
call centre fees
the no more 21 day cancellation
other nonsense
how much is it ACs pushing and how much is it AEs.
Could AC be tired of it, or could AC have wanted more
Would have been interesting to be a fly on the wall of those negotiations
call centre fees
the no more 21 day cancellation
other nonsense
how much is it ACs pushing and how much is it AEs.
Could AC be tired of it, or could AC have wanted more
Would have been interesting to be a fly on the wall of those negotiations
#22
Join Date: Aug 2012
Posts: 668
So when is the death of Aeroplan to redeem for J flights? June 2020? For flights valid until when? May 2021?
What happens to changes (vol and invol) booked for flights past June 2020, when Aeroplan no longer can access X/I inventory in Star Alliance. Who will be re-issuing these tickets? AC stock?
What happens to changes (vol and invol) booked for flights past June 2020, when Aeroplan no longer can access X/I inventory in Star Alliance. Who will be re-issuing these tickets? AC stock?
#23
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
At my work place we employ a fairly significant and complex system to stop certain bad things happening. Things that are also done by suppliers, why do we do it? Safety.
#24
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,768
This is pretty simple - if they still allow business and first redemption at reasonable rates, with optional airlines with low taxes, they will survive.
#26
Suspended
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
No but they spent a huge amount of time dealing with free changes and call-ins. There's a clear business reason to take steps to stop it happening again.
At my work place we employ a fairly significant and complex system to stop certain bad things happening. Things that are also done by suppliers, why do we do it? Safety.
At my work place we employ a fairly significant and complex system to stop certain bad things happening. Things that are also done by suppliers, why do we do it? Safety.
#27
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
Probably yeah. It’s strange to block LH and phone booking given the number of $ associated with each.
Perhaps this is just incompetence or IT doing something so terrible it’s taken things way too far then. Easily possible. Maybe they’ll hire a better CEO, but I doubt it.
Note: I’m half drunk and in a particularly depressed mood today.
Perhaps this is just incompetence or IT doing something so terrible it’s taken things way too far then. Easily possible. Maybe they’ll hire a better CEO, but I doubt it.
Note: I’m half drunk and in a particularly depressed mood today.
#28
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,775
At least one of their (admittedly most vocal) institutional investors seems to think so.
I have no particular insight into the nature of his involvement, but it's tough to believe that the failure to re-up the ACA agreement didn't have a massive impact on their tumbling share price. And for that end result, the CEO has to be held accountable at some level.
I have no particular insight into the nature of his involvement, but it's tough to believe that the failure to re-up the ACA agreement didn't have a massive impact on their tumbling share price. And for that end result, the CEO has to be held accountable at some level.
But AC's statements about the massive amount of value they expect to create by running their own FFP suggest there's little to nothing that Aimia could have done to make it worthwhile for AC to stick around.
One could then argue that Aimia should have better anticipated that and coped better once it was announced, but the share price would have taken a hit post the divorce announcement no matter what.
#29
Suspended
Join Date: Jan 2014
Location: yyz/ord
Programs: AC E50 UA1k 2MM AA EXP Royal Ambassador SPG Platinum
Posts: 1,516
i doubt AC Altitude program will be as good as what Aeroplan had, and the credit card companies will not be offering huge $ for the new altitude program, its just going to be a messy divorce. Oh well Air Canada made its bed now it can sleep in the mess.
#30
Join Date: Apr 2003
Location: Ontario, Canada
Posts: 972
This promo from Aeroplan makes one interesting claim: "you’ll be able to choose any available seat from more airlines to more destinations than today." That means being able to chose from more than 28 airlines to more than 1330 airports, more than current Star Alliance possibilities.
Are they really going to sign deals with more than 28 airlines? Or will it become a points price for them to buy you a ticket like current RBC Rewards points or TD or Amex? The value in the latter seems limited.
Are they really going to sign deals with more than 28 airlines? Or will it become a points price for them to buy you a ticket like current RBC Rewards points or TD or Amex? The value in the latter seems limited.