AC changes to North American fares: introduces Comfort, renames Tango to Standard
Apr 4, 2018, 12:49 pm
#91
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
Apr 4, 2018, 12:51 pm
#92
Join Date: Sep 2006
Location: YOW
Programs: AC*SEMM, *G, Hilton Diamond, Marriott Gold
Posts: 897
Does not appear to be any changes at this time with Flex. As for Comfort, copay does not seem to be required on any of the fare options but number of eupgrades is aligned with Flex. The one immediate change this will have though is on upgrade priority when the upgrade clears at the gate - everything else being the same (eg: status), comfort would be ahead of Flex.
Apr 4, 2018, 2:15 pm
#94
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,363
https://www.aircanada.com/ca/en/aco/...in-canada.html
Apr 4, 2018, 3:26 pm
#95
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
The combination of the ever increasing number of Fare Options, the introduction of Branded Fares with overlapping Booking Classes, and AC's lack of transparency in disclosing this information when booking on AC.com is extremely frustrating. To know the Booking Class, you have to 1) get to the pen-ultimate payment screen, 2) click on the Fare Option label (e.g., 'Economy Flex'), and then 3) click on 'See complete fare rules'. And if you're trying to do this through a third-party site or travel management platform...good luck!
Airlines like UA and DL (and I presume many others) at least make it very clear how many status-qualifying miles / segments / dollars one can expect to earn when booking on their sites. Why can't AC do the same? Is this the result of incompetence or cynical intent?
Referring to the AP earning chart is also meaningless now. When you need full paragraph-length footnotes and still can't convey all the information required for a consumer to make an informed decision, you know you have failed!
Last edited by capedreamer; Apr 4, 2018 at 7:01 pm
Apr 4, 2018, 3:50 pm
#96
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Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
$230 more for Flex to Comfort. Does not seem like good value. Unless you really value the same day change ($75 cost), free drink and 115% AQM, it may be cheaper to buy flex and pay for a preferred seat. What is the point of being able to change upto 61 days out ? Most changes would be required closer to the date.
Apr 4, 2018, 4:01 pm
#97
Join Date: Apr 2000
Posts: 3,125
Likely not -- the main reason why AC offers free standby in these markets is because the competition does too, and the competition isn't changing.
Apr 4, 2018, 4:43 pm
#100
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,305
And shockingly, IT fail.
This on an international booking where seat selection was and still is free
And looks like the actual fare class has been enhanced away from 'managebooking' unless one does like ten clicks into the fare rules.
This on an international booking where seat selection was and still is free
And looks like the actual fare class has been enhanced away from 'managebooking' unless one does like ten clicks into the fare rules.
Apr 4, 2018, 5:47 pm
#102
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
+100
The combination of the ever increasing number of Fare Options, the introduction of Branded Fares with overlapping Booking Classes, and AC's lack of transparency in disclosing this information when booking on AC.com is extremely frustrating. To know the Booking Class, you have to 1) get to the pen-ultimate payment screen, 2) click on the Fare Option label (e.g., 'Economy Flex'), and then 3) click on 'See complete fare rules'. And if you're trying to do this through a third-party site or travel management platform...good luck!
Airlines like UA and DL (and I presume many others) at least make it very clear how many status-qualifying miles / segments / dollars one can expect to earn when booking on their sites. Why can't AC do the same? Is this the result of incompetence or cynical intent?
Referring to the AP earning chart is also meaningless now. When you need full paragraph-length footnotes and still can't convey all the information required for a consumer to make an informed decision, you know you have failed!
The combination of the ever increasing number of Fare Options, the introduction of Branded Fares with overlapping Booking Classes, and AC's lack of transparency in disclosing this information when booking on AC.com is extremely frustrating. To know the Booking Class, you have to 1) get to the pen-ultimate payment screen, 2) click on the Fare Option label (e.g., 'Economy Flex'), and then 3) click on 'See complete fare rules'. And if you're trying to do this through a third-party site or travel management platform...good luck!
Airlines like UA and DL (and I presume many others) at least make it very clear how many status-qualifying miles / segments / dollars one can expect to earn when booking on their sites. Why can't AC do the same? Is this the result of incompetence or cynical intent?
Referring to the AP earning chart is also meaningless now. When you need full paragraph-length footnotes and still can't convey all the information required for a consumer to make an informed decision, you know you have failed!
Last edited by capedreamer; Apr 4, 2018 at 7:01 pm
Apr 4, 2018, 5:52 pm
#103
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,804
But yes, point is well taken, this is way too complicated. Not that I care; and most folks here probably won't either. Nor will the lowest fare crowd. But people looking for something like flex, who care about miles and upgrades, will get in trouble.
I wonder how long this will last. I suspect they must have some trouble with branded fares and this is the half-baked solution.
Apr 4, 2018, 6:55 pm
#105
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,804
Motto: why make things simple if you can make them complicated?