Toiletry bag stolen
Jan 18, 2018, 1:37 pm
#17
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
It's been awhile since I last checked luggage going to/from US, but there was a time when I did and each time my bag was searched, there was a printed message on a piece of paper inside my luggage indicating that my luggage had been searched by TSA. Is this no longer the case?
Yep, total FOTSG.
Yep, total FOTSG.
Jan 18, 2018, 2:23 pm
#18
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
This happens to me on average 1 in 4 times I fly Canada-USA-Canada. Two other times in the past two years, I have retrieved my luggage and found my lock in place, but open/unlocked. I suspect the TSA pops the lock, checks the case, then returns the lock but doesn't lock it (they probably aren't spinning the tumblers after locking it, so it pops open again with the first jolt). It has gotten to the point where I always pack 2-3 extra locks in my checked bag, so I can replace the missing ones mid-trip if needed. It adds a bit of extra weight, but in a checked bag it's worth it to me.
It's been awhile since I last checked luggage going to/from US, but there was a time when I did and each time my bag was searched, there was a printed message on a piece of paper inside my luggage indicating that my luggage had been searched by TSA. Is this no longer the case?
Yep, total FOTSG.
Yep, total FOTSG.
Jan 18, 2018, 11:44 pm
#19
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,354
I’ve successfully claimed from TSA on two ocassions. I was tempted to frame the refund cheque from US Treasury Dept. All my issues were flying AC out of HNL..
Jan 19, 2018, 6:30 am
#20
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
Jan 19, 2018, 10:08 am
#21
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,354
Online via the TSA website. There’s a form to fill out. Supposed to be able to complete online but that’s never worked for me. I downloaded and completed it. They encourage fax submission rather than snail mail due to security. I replaced what was missing and sent a copy oif the bill along with a photo of my bag. They pay in USD. There’s also a # to call for info. They were actually quite decent when I was tracking a claim last year.
Jan 19, 2018, 10:11 am
#22
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
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Posts: 28,741
Jan 20, 2018, 9:52 pm
#24
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,775
It's been awhile since I last checked luggage going to/from US, but there was a time when I did and each time my bag was searched, there was a printed message on a piece of paper inside my luggage indicating that my luggage had been searched by TSA. Is this no longer the case?