Upgraded flight delay, possibility to change flight while keeping the upgrade?
Jan 1, 2018, 7:54 pm
#16
Original Poster
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,957
Thank you all for your help!
So here's what happened.
First Agent said I could change for free and gives me the inventory count, I decided to call back later and decide then.
Second agent insisted upon charging me change fee plus fare difference, I had to direct him to go through the weather alert and he finally admitted I was right.... sometimes its things like this I really doubt how much training these guys get... if I didnt stood my ground I prob would miss the class.
Despite AC releasing the alart for Jan 3 at YYZ, I still needed R space to switch, if all I needed was J I would have taken the AC33 the night before.....
In the end I switched to AC103 and looks like its omelette again.. sigh.................
So here's what happened.
First Agent said I could change for free and gives me the inventory count, I decided to call back later and decide then.
Second agent insisted upon charging me change fee plus fare difference, I had to direct him to go through the weather alert and he finally admitted I was right.... sometimes its things like this I really doubt how much training these guys get... if I didnt stood my ground I prob would miss the class.
Despite AC releasing the alart for Jan 3 at YYZ, I still needed R space to switch, if all I needed was J I would have taken the AC33 the night before.....
In the end I switched to AC103 and looks like its omelette again.. sigh.................
Jan 1, 2018, 7:56 pm
#17
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Thank you all for your help!
So here's what happened.
First Agent said I could change for free, I decided to call back later and decide then.
Second agent insisted upon charging me change fee plus fare difference, I had to direct him to go through the weather alert and he finally admitted I was right.
Despite AC releasing the alart for Jan 3 at YYZ, I still needed R space, if all I needed was J I would have taken the AC33 the night before.....
In the end I switched to AC103 and looks like its omelette again.. sigh.................
So here's what happened.
First Agent said I could change for free, I decided to call back later and decide then.
Second agent insisted upon charging me change fee plus fare difference, I had to direct him to go through the weather alert and he finally admitted I was right.
Despite AC releasing the alart for Jan 3 at YYZ, I still needed R space, if all I needed was J I would have taken the AC33 the night before.....
In the end I switched to AC103 and looks like its omelette again.. sigh.................
Sorry. I forgot. As per yyznomad, everything requires R space when calling AC lmao
Jan 1, 2018, 7:57 pm
#18
Original Poster
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,957
Jan 1, 2018, 7:57 pm
#19
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Thank you all for your help!
So here's what happened.
First Agent said I could change for free and gives me the inventory count, I decided to call back later and decide then.
Second agent insisted upon charging me change fee plus fare difference, I had to direct him to go through the weather alert and he finally admitted I was right.... sometimes its things like this I really doubt how much training these guys get... if I didnt stood my ground I prob would miss the class.
Despite AC releasing the alart for Jan 3 at YYZ, I still needed R space to switch, if all I needed was J I would have taken the AC33 the night before.....
In the end I switched to AC103 and looks like its omelette again.. sigh.................
So here's what happened.
First Agent said I could change for free and gives me the inventory count, I decided to call back later and decide then.
Second agent insisted upon charging me change fee plus fare difference, I had to direct him to go through the weather alert and he finally admitted I was right.... sometimes its things like this I really doubt how much training these guys get... if I didnt stood my ground I prob would miss the class.
Despite AC releasing the alart for Jan 3 at YYZ, I still needed R space to switch, if all I needed was J I would have taken the AC33 the night before.....
In the end I switched to AC103 and looks like its omelette again.. sigh.................
you do not need R. I've done this sort of thing several times and just needed J1.
the bloody call centre agents are so bloody fixated on R.
Jan 1, 2018, 7:59 pm
#20
Original Poster
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,957
Jan 1, 2018, 8:02 pm
#21
Original Poster
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,957
K now I am actually triggered. I didnt spent 30 mins waiting on the E50K line, only to be fed with BS yet again.
Jan 1, 2018, 8:05 pm
#22
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Dont say "lolz free flat bed bro no R doit yolo plz kkthx".
Just explain you have some schedule issues and need that specific flight.
If the agent says no, just ask them if it's possible to review their "Anticipated Flight Cancellation" policy to confirm that R space can be rebooked up to J.
You have to walk them through it like when doing Latitude eUp.
Jan 1, 2018, 8:07 pm
#23
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
In the end, the policy shouldn't be used to do this kind of change. It's really to help passengers rebook so they dont get ....ed by weather and not to get lie flat bed.
Jan 1, 2018, 8:07 pm
#24
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Just call back and re do it.
Dont say "lolz free flat bed bro no R doit yolo plz kkthx".
Just explain you have some schedule issues and need that specific flight.
If the agent says no, just ask them if it's possible to review their "Anticipated Flight Cancellation" policy to confirm that R space can be rebooked up to J.
You have to walk them through it like when doing Latitude eUp.
Dont say "lolz free flat bed bro no R doit yolo plz kkthx".
Just explain you have some schedule issues and need that specific flight.
If the agent says no, just ask them if it's possible to review their "Anticipated Flight Cancellation" policy to confirm that R space can be rebooked up to J.
You have to walk them through it like when doing Latitude eUp.
Jan 2, 2018, 5:19 am
#29
Suspended
Join Date: Mar 2017
Programs: AC
Posts: 2,167
Jan 3, 2018, 6:24 am
#30
Original Poster
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,957
Looks like I bamboozled myself again. Delayed to 9:30 Departure.
It would be funny if they delay it by another hour and AC107 departed on time lol.
It would be funny if they delay it by another hour and AC107 departed on time lol.