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Old Oct 28, 2017 | 4:39 pm
  #1  
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Join Date: Dec 2016
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- Missing/invalid field: Postal/Zip Code.

Can anyone share how to solve this error message when trying to register for a new Aeroplan member?

- Missing/invalid field: Postal/Zip Code.

I had tried CA95014 / 95014 / CA95014 all three formats but none worked.
Larch2017 is offline  
Old Oct 28, 2017 | 4:58 pm
  #2  
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Make sure you are using United States as Country if using a zip code.
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Old Oct 28, 2017 | 5:15 pm
  #3  
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Originally Posted by mapleg
Make sure you are using United States as Country if using a zip code.
I did use US as the country
Larch2017 is offline  
Old Oct 28, 2017 | 5:42 pm
  #4  
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Double-check the way you entered the rest of the address. If you Mis-typed anything or entered it in the wrong format the form will reject the ZIP Code.

Just type the 5 digits for the ZIP. Theres no need to include the state abbreviation.
Kamalaasaa is offline  
Old Oct 28, 2017 | 6:13 pm
  #5  
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Thanks!

I tried again and it works. Turned out, the address is required although it says [optional] on the form. And you are right, the address has to be exactly the format it likes.

Can only say it is a poorly designed form with confusing error message.
Larch2017 is offline  
Old Oct 28, 2017 | 9:29 pm
  #6  
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Originally Posted by Larch2017
Thanks!

I tried again and it works. Turned out, the address is required although it says [optional] on the form. And you are right, the address has to be exactly the format it likes.

Can only say it is a poorly designed form with confusing error message.
If you're just signing up for an Aeroplan number, I'm guessing you're fairly new to AC. So, welcome. AC's service in the air is generally fairly good, but anything to do with AC or Aeroplan's IT is an embarrassment compared to what the US3 offer.
Adam Smith is offline  
Old Oct 31, 2017 | 4:57 pm
  #7  
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Join Date: Dec 2016
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Thanks, Adam. I am new to AC but sure happy to hear about the good AC service in the air.
Larch2017 is offline  
Old Oct 31, 2017 | 6:04 pm
  #8  
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Originally Posted by Larch2017
Thanks, Adam. I am new to AC but sure happy to hear about the good AC service in the air.
The "good" Adam mentioned is relative to US3, and even that I am sure some people will disagree.

Comparing with ME3 or the ones like NH, JL, CX, SQ, it is another story
songsc is offline  


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