Last edit by: yyznomad
Such that it is actually searchable text - one of the important changes to the Aeroplan program in 2019 for Super Elites:
New for Air Canada Altitude Super Elite 100K members: Complimentary changes and refunds
Beginning July 15, 2019, Air Canada Super Elite 100K members will no longer be charged a fee when they request a change to their Flight Reward booking. Additionally, these members will also no longer be charged a fee to refund their bookings. These fee waivers will apply to all bookings, including those made prior to the new policy coming into effect.
Read the below screenshots for the rest.
July 15 2019
"AEROPLAN FLIGHT REWARDS: NOW WITH MORE FLEXIBILITY AND PEACE-OF-MIND"
https://www.aeroplan.com/whats_new/news_articles.do?dl=WhatsNew_WEBUP31000285_2019_07 _15¤tLanguage=en
New chart with fees in this post
https://www.flyertalk.com/forum/31306687-post1334.html
Older news releases from 2017 below
Air Canada "What You Need to Know"
https://www.aircanada.com/ca/en/aco/...d-to-know.html
Air Canada Press Release May 11, 2017
http://aircanada.mediaroom.com/index.php?s=43&item=1135
Aeroplan News "To Our Valued Members" - May 11, 2017
https://www5.aeroplan.com/whats_new/...New_2017_05_09
Aeroplan & Air Canada update
We'd like to help our members understand the latest news about our partner, Air Canada.
https://www5.aeroplan.com/aircanada-...id=BAN30000311
From Aeroplan - UPDATE May 31, 2017
https://www5.aeroplan.com/aircanada-and-aeroplan-update.do
Aeroplan Saga Ends in a Long, Financial Detour:
https://www.theglobeandmail.com/repo...ticle35080509/
August 11 2017
"We're on solid ground so your plans can take flight."
https://www.aeroplan.com/program-updates.do?currentLanguage=en&cid=008692096
"Five things you need to know about your miles"
https://www.aeroplan.com/five-things-about-your-miles.do?currentLanguage=en
September 19, 2017 - Investor Day Presentation
https://www.aeroplan.com/five-things-about-your-miles.do?currentLanguage=en
//
New for Air Canada Altitude Super Elite 100K members: Complimentary changes and refunds
Beginning July 15, 2019, Air Canada Super Elite 100K members will no longer be charged a fee when they request a change to their Flight Reward booking. Additionally, these members will also no longer be charged a fee to refund their bookings. These fee waivers will apply to all bookings, including those made prior to the new policy coming into effect.
Read the below screenshots for the rest.
July 15 2019
"AEROPLAN FLIGHT REWARDS: NOW WITH MORE FLEXIBILITY AND PEACE-OF-MIND"
https://www.aeroplan.com/whats_new/news_articles.do?dl=WhatsNew_WEBUP31000285_2019_07 _15¤tLanguage=en
New chart with fees in this post
https://www.flyertalk.com/forum/31306687-post1334.html
Older news releases from 2017 below
Air Canada "What You Need to Know"
https://www.aircanada.com/ca/en/aco/...d-to-know.html
Air Canada Press Release May 11, 2017
http://aircanada.mediaroom.com/index.php?s=43&item=1135
Aeroplan News "To Our Valued Members" - May 11, 2017
https://www5.aeroplan.com/whats_new/...New_2017_05_09
Aeroplan & Air Canada update
We'd like to help our members understand the latest news about our partner, Air Canada.
https://www5.aeroplan.com/aircanada-...id=BAN30000311
From Aeroplan - UPDATE May 31, 2017
https://www5.aeroplan.com/aircanada-and-aeroplan-update.do
Aeroplan Saga Ends in a Long, Financial Detour:
https://www.theglobeandmail.com/repo...ticle35080509/
August 11 2017
"We're on solid ground so your plans can take flight."
https://www.aeroplan.com/program-updates.do?currentLanguage=en&cid=008692096
"Five things you need to know about your miles"
https://www.aeroplan.com/five-things-about-your-miles.do?currentLanguage=en
September 19, 2017 - Investor Day Presentation
https://www.aeroplan.com/five-things-about-your-miles.do?currentLanguage=en
//
Air Canada to Launch Its Own Loyalty Program in 2020
#1261
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
This will change.
Then you'll be able to use miles to pay for everything from seat selection to pizza.
#1262
Join Date: Nov 2017
Posts: 3,359
-James
#1263
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
AC already has LMUs. All they'd need to do is offer a miles option at a value of something like 1cpm. $599 or 59,900 miles.
I don't know if you'd see the immediate availability of "25k miles, $600 co-pay, and waitlisting". I just expect AC to start accepting miles at around 1cpm everywhere dollars are currently accepted.
I don't know if you'd see the immediate availability of "25k miles, $600 co-pay, and waitlisting". I just expect AC to start accepting miles at around 1cpm everywhere dollars are currently accepted.
#1264
Join Date: Nov 2017
Posts: 3,359
I mean, yes, you're right that at this point even a 1 CPM redemption is not bad for AeroPesos albeit the CC companies won't be happy with that. Why would AE want its members to convert 1 MR point for 1 AeroPeso valued at 1 cent when their redeem MR points for purchases gives you only .6 cent.
Also it would be sad if AeroPlan goes entirely to a fixed CPM. Part of the allure and mystique of Aeroplan has been building those demanding itineraries (I.e. last minute travel, first class, multiple stop overs, etc.) that pull the CPM value of AeroPesos close to 10 CPM or even better!
-James
#1265
Join Date: Jul 2008
Posts: 336
Most of what AC has posted so far is pretty vague, so we're all doing a bit of a crystal ball gazing exercise at this point. But that said...
Your miles are safe.
All of your Aeroplan Miles will come with you to the new program, as they will be honoured on a one-to-one basis.
Be that as it may, it still remains to be seen what the new reward charts will look like. Inflation of the reward thresholds amounts to nerfing your miles just as much as lopping a zero off your account balance does.All of your Aeroplan Miles will come with you to the new program, as they will be honoured on a one-to-one basis.
Your account, at your fingertips.
A brand new program calls for brand new technology for managing your account, using your points and booking your rewards.
As much as I usually harsh on AC IT, my smouldering hatred of the Aeroplan website means I'm 110% on board with putting the dice back in the box for another throw. A brand new program calls for brand new technology for managing your account, using your points and booking your rewards.
Last edited by eracerblue; Jan 11, 2019 at 7:50 pm
#1266
Join Date: Nov 2017
Posts: 3,359
Out of curiosity how did AeroCanada set the price of awards? Was it ACs sole discretion to set the values of the award charts for themselves and * partners for classic and market fares since they were the ticket stock and often operating carrier? Was it Aimia because they were the ones paying for the flights booked? Was it a combination of both? If it was solely AC during the AeroCanada days then an argument could be made that AC is comfortable with the redemption rates as they are now. OTOH Devils chariot might argue that the new program is the perfect ploy to mess with the award charts. Yet I doubt they'll want to do that due to the goodwill that has been eroded.
An important question to also consider is what will AC do to get more people excited and signed up for their new program? In particular I'm looking at myself in the mirror who regularly flies UA k fares and is currently Gold. It's loyalist like me that AC should be after!
At this point I'm torn on what to do with my miles. I don't want to blow them all away on mere speculation particularly when I have no right to be using them thanks to my insistence on warning UA Gold every year! Perhaps I'll find a J award to Santa Banana around Christmas then push myself past the frail dragon at the SSL
Safe Travels,
James
An important question to also consider is what will AC do to get more people excited and signed up for their new program? In particular I'm looking at myself in the mirror who regularly flies UA k fares and is currently Gold. It's loyalist like me that AC should be after!
At this point I'm torn on what to do with my miles. I don't want to blow them all away on mere speculation particularly when I have no right to be using them thanks to my insistence on warning UA Gold every year! Perhaps I'll find a J award to Santa Banana around Christmas then push myself past the frail dragon at the SSL
Safe Travels,
James
#1269
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,305
They certainly don't need to go after anyone how can get Gold for $1500. They fired those people a long time ago.
#1270
Join Date: Jun 2018
Location: YVR
Programs: AC SE100K, Bonvoy Platinum Elite, IHG Gold, Hertz 5*
Posts: 2,132
You have some money to spend so you have value but if AC builds programs around travelers like you they're in trouble.
Again, I'm saying all of this with considerable respect.
#1271
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,569
The fundamental basis of business truth that allows for a FF program to "give" away seats is that at 80% load, even getting $5 for another PAX aboard is better than not. Industry wide, load factors are way higher, the amount of unsalable inventory is smaller. But the FF types now have decades of experience and are able to make money in their own right (more than "actually flying" for some US carriers??)
If Aimia was especially good at data science and technology then they would have no problems after losing customer #1 . No one is beating down their doors to tap into their set of skills and technology.
No longer bound by long term contracts and with two teams and two sets of computers, there is no doubt that the new system, under one roof, with one database, with one team managing specials granting miles and specials spending miles that the opportunity for gaming the system will be reduced.
As someone who uses points/rewards "as intended", I don't expect much to change. (I expect 0 special changes to the "perks" side of things).
People gaming the system, and maybe not entirely in good faith, are going to have to learn new tricks. But eventually AE would have run out of dead stock of MOS hardware and upgraded, and AC would finalize the switch to Amadeus; if you live a life of trickery then your life is constantly learning new tricks.
All the power to you for exploiting the system, but don't expect a tear from me.
If Aimia was especially good at data science and technology then they would have no problems after losing customer #1 . No one is beating down their doors to tap into their set of skills and technology.
No longer bound by long term contracts and with two teams and two sets of computers, there is no doubt that the new system, under one roof, with one database, with one team managing specials granting miles and specials spending miles that the opportunity for gaming the system will be reduced.
As someone who uses points/rewards "as intended", I don't expect much to change. (I expect 0 special changes to the "perks" side of things).
People gaming the system, and maybe not entirely in good faith, are going to have to learn new tricks. But eventually AE would have run out of dead stock of MOS hardware and upgraded, and AC would finalize the switch to Amadeus; if you live a life of trickery then your life is constantly learning new tricks.
All the power to you for exploiting the system, but don't expect a tear from me.
#1272
Join Date: Nov 1999
Location: MEX/YVR/YYF
Programs: AS MVP/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,035
#1273
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,804
The fundamental basis of business truth that allows for a FF program to "give" away seats is that at 80% load, even getting $5 for another PAX aboard is better than not. Industry wide, load factors are way higher, the amount of unsalable inventory is smaller. But the FF types now have decades of experience and are able to make money in their own right (more than "actually flying" for some US carriers??)
If Aimia was especially good at data science and technology then they would have no problems after losing customer #1 . No one is beating down their doors to tap into their set of skills and technology.
If Aimia was especially good at data science and technology then they would have no problems after losing customer #1 . No one is beating down their doors to tap into their set of skills and technology.
Giving away otherwise empty seats (or seats with little marginal value) was the business model for FF programs. However thst was not anywhere near the case with Aeroplan anymore. Likewise, given the role of credit cards in the "repatriation" it looks like it won't either in the Altitude world. It may be (hopefully) that AC will not quite sell miles as cheap as Aeroplan did, which would lead to a reduction in redemptions. Still, I suspect vehicles like IKK may end up remaining in place to separate FFs from the rest of them...Of note, the altitude benefits have largely remained unchanged in the last few years. Which implies that AC is reasonably comfortable with that. Which incidentlly is why I don't go with the gloom and doom folks who predict further devaluation. Depending upon how things work out with the banks, maybe the reverse.
#1275
Join Date: Nov 2017
Posts: 3,359
If Aimia was especially good at data science and technology then they would have no problems after losing customer #1 . No one is beating down their doors to tap into their set of skills and technology.
The problem I can see from the standpoint of AC or Aimia is making the justification for forking out $125,000+ per year, options and an entirely separate org that enables developers to break things and try do things that would otherwise violate the company policies. This is an approach TD and other blue chip companies have tried recently and it's remains unclear how successful this approach will be. Keep in mind the superstars are lured to Google and Microsoft in part thanks to stock options. They know the stocks they earn will be worth significantly more in the years ahead. The same can't be said of AC stock and certainly not Aimia stock. The last you want are options that are underwater.
So yeah, maybe AC will change things up with this new program and redo their infrastructure to be less craptacular (I somewhat doubt that given how longe they've been tied to legacy systems). I remain unconvinced that their program will be anything more than second-rate for consumers or AC (the intended benefactor of the program). Keep paying your developers $60,000/year but don't be surprised if the best you get are college graduates who completed an introduction to BI course shortly before graduation. Oh and by the way, this data science stuff really matters. The highest grossing product Google, Facebook and others have are consumers. Penny wise, pound foolish!
Safe Travels,
James