May 11, 2017, 3:09 pm
Last edit by: yyznomad
Such that it is actually searchable text - one of the important changes to the Aeroplan program in 2019 for Super Elites:
New for Air Canada Altitude Super Elite 100K members: Complimentary changes and refunds
Beginning July 15, 2019, Air Canada Super Elite 100K members will no longer be charged a fee when they request a change to their Flight Reward booking. Additionally, these members will also no longer be charged a fee to refund their bookings. These fee waivers will apply to all bookings, including those made prior to the new policy coming into effect.
Read the below screenshots for the rest.
July 15 2019
"AEROPLAN FLIGHT REWARDS: NOW WITH MORE FLEXIBILITY AND PEACE-OF-MIND"
https://www.aeroplan.com/whats_new/news_articles.do?dl=WhatsNew_WEBUP31000285_2019_07 _15¤tLanguage=en
New chart with fees in this post
https://www.flyertalk.com/forum/31306687-post1334.html
Older news releases from 2017 below
Air Canada "What You Need to Know"
https://www.aircanada.com/ca/en/aco/...d-to-know.html
Air Canada Press Release May 11, 2017
http://aircanada.mediaroom.com/index.php?s=43&item=1135
Aeroplan News "To Our Valued Members" - May 11, 2017
https://www5.aeroplan.com/whats_new/...New_2017_05_09
Aeroplan & Air Canada update
We'd like to help our members understand the latest news about our partner, Air Canada.
https://www5.aeroplan.com/aircanada-...id=BAN30000311
From Aeroplan - UPDATE May 31, 2017
https://www5.aeroplan.com/aircanada-and-aeroplan-update.do
Aeroplan Saga Ends in a Long, Financial Detour:
https://www.theglobeandmail.com/repo...ticle35080509/
August 11 2017
"We're on solid ground so your plans can take flight."
https://www.aeroplan.com/program-updates.do?currentLanguage=en&cid=008692096
"Five things you need to know about your miles"
https://www.aeroplan.com/five-things-about-your-miles.do?currentLanguage=en
September 19, 2017 - Investor Day Presentation
https://www.aeroplan.com/five-things-about-your-miles.do?currentLanguage=en
//
New for Air Canada Altitude Super Elite 100K members: Complimentary changes and refunds
Beginning July 15, 2019, Air Canada Super Elite 100K members will no longer be charged a fee when they request a change to their Flight Reward booking. Additionally, these members will also no longer be charged a fee to refund their bookings. These fee waivers will apply to all bookings, including those made prior to the new policy coming into effect.
Read the below screenshots for the rest.
July 15 2019
"AEROPLAN FLIGHT REWARDS: NOW WITH MORE FLEXIBILITY AND PEACE-OF-MIND"
https://www.aeroplan.com/whats_new/news_articles.do?dl=WhatsNew_WEBUP31000285_2019_07 _15¤tLanguage=en
New chart with fees in this post
https://www.flyertalk.com/forum/31306687-post1334.html
Older news releases from 2017 below
Air Canada "What You Need to Know"
https://www.aircanada.com/ca/en/aco/...d-to-know.html
Air Canada Press Release May 11, 2017
http://aircanada.mediaroom.com/index.php?s=43&item=1135
Aeroplan News "To Our Valued Members" - May 11, 2017
https://www5.aeroplan.com/whats_new/...New_2017_05_09
Aeroplan & Air Canada update
We'd like to help our members understand the latest news about our partner, Air Canada.
https://www5.aeroplan.com/aircanada-...id=BAN30000311
From Aeroplan - UPDATE May 31, 2017
https://www5.aeroplan.com/aircanada-and-aeroplan-update.do
Aeroplan Saga Ends in a Long, Financial Detour:
https://www.theglobeandmail.com/repo...ticle35080509/
August 11 2017
"We're on solid ground so your plans can take flight."
https://www.aeroplan.com/program-updates.do?currentLanguage=en&cid=008692096
"Five things you need to know about your miles"
https://www.aeroplan.com/five-things-about-your-miles.do?currentLanguage=en
September 19, 2017 - Investor Day Presentation
https://www.aeroplan.com/five-things-about-your-miles.do?currentLanguage=en
//
Air Canada to Launch Its Own Loyalty Program in 2020
May 12, 2017, 11:25 am
#392
FlyerTalk Evangelist
Join Date: Nov 2000
Posts: 16,093
And if this happens and Air Canada refuses to take responsibility for the stranded pax, pitchforks at the front door and CBC news will be the least of their problems.
It doesn't really matter anymore why Bob Milton sold Aeroplan. Water. Bridge.
While all the people who spend their work days swapping companies see dollar signs (i.e. selling FF programs), we have already seen Air Canada and Aeroplan customers stranded far away with tickets not being honoured by some *A partners and these stranded customers also having no way to reach Aeroplan.
Among many things on the To-Do list, Air Canada should provide a 24/7 service and it better be people who are not in some offshore location reading off a script. There is still time to set this up properly and there are quite a few excellent agents and supervisors at Aeroplan - many of whom came from Air Canada in the first place, you know, people who actually know how to ticket, not like some other current AC employees.
It doesn't really matter anymore why Bob Milton sold Aeroplan. Water. Bridge.
While all the people who spend their work days swapping companies see dollar signs (i.e. selling FF programs), we have already seen Air Canada and Aeroplan customers stranded far away with tickets not being honoured by some *A partners and these stranded customers also having no way to reach Aeroplan.
Among many things on the To-Do list, Air Canada should provide a 24/7 service and it better be people who are not in some offshore location reading off a script. There is still time to set this up properly and there are quite a few excellent agents and supervisors at Aeroplan - many of whom came from Air Canada in the first place, you know, people who actually know how to ticket, not like some other current AC employees.
May 12, 2017, 11:40 am
#394
Join Date: Feb 2009
Location: YYC
Posts: 495
People need to have confidence this isn't going to happen. When the airlines advertise "pay us money, we'll fly you somewhere" or AC/AE "fly with us, then after 15 years you'll have enough points for your dream trip" why should anyone believe them? They're changing the rules when it comes time to pay the piper.
Last edited by 28isGreat; May 12, 2017 at 11:44 am Reason: clarity of last sentence
May 12, 2017, 11:55 am
#395
FlyerTalk Evangelist
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,655
When I opened the mail as I woke up -- I have one big beef wit it -- it doesn't say outright and crystal clear that past 2020 June what happens. Only https://www.aircanada.com/ca/en/aco/...d-to-know.html spells this out clearly.
"Aeroplan Miles earned up to June 2020 stay in your Aeroplan account and may be redeemed for Aeroplan Rewards. Beyond June 2020, Air Canada expects to continue making Air Canada flights available for Aeroplan redemption. Star Alliance partner rewards will only be available through the new Air Canada program."
The highlighted section is the million dollar question which the two parties haven't clarified (yet).
- If, as AC has hinted, flights are available as is the case with other third parties (think for example Air Miles, Avios, Aventura), then what they are really saying is that aeroplan points will be worth something under a penny a point (i.e. it would be like if you were to currently redeem for a "Market" fare). That is a significant devaluation for someone like me who gets value equivalent to 3 or more cents every time I redeem.
- On the other hand, if aeroplan miles will continue to be made available for an extended period for redemption at the "Classic" level as per the reward chart, that would give some comfort to current collectors even if they knew the chart was going away for Star Alliance flights other than AC. I'm pretty sure that FT crowd excluded, most aeroplan collectors redeem for AC flights anyway. (AC/AE would know that data)
May 12, 2017, 12:05 pm
#396
Join Date: Sep 2015
Posts: 71
many of us have been around long to be repeatedly burned by AP/Aimia. funny how alot of us (myself included) have not learned our lessons.
redeeming for inventory now to SA (was extremely difficult to find as so many *A blocked). but also redeemed for some gas cards LOL. better to redeem now than be deemed effectively worthless in 6 months from now
redeeming for inventory now to SA (was extremely difficult to find as so many *A blocked). but also redeemed for some gas cards LOL. better to redeem now than be deemed effectively worthless in 6 months from now
May 12, 2017, 12:10 pm
#397
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
many of us have been around long to be repeatedly burned by AP/Aimia. funny how alot of us (myself included) have not learned our lessons.
redeeming for inventory now to SA (was extremely difficult to find as so many *A blocked). but also redeemed for some gas cards LOL. better to redeem now than be deemed effectively worthless in 6 months from now
redeeming for inventory now to SA (was extremely difficult to find as so many *A blocked). but also redeemed for some gas cards LOL. better to redeem now than be deemed effectively worthless in 6 months from now
If Grandma lives in Tokyo get to 75001. If you want more than two drinks per flight (new invented-on-the-spot by lazy FA rule according to poster on another topic) and want to fly business, get to 150001.
Burn these things. This is a bit like a Ponzi scheme and the first major chink in the armo(u)r has been launched.
May 12, 2017, 12:16 pm
#398
Join Date: Mar 2010
Location: Canada
Programs: *G
Posts: 2,304
From your link:
"Aeroplan Miles earned up to June 2020 stay in your Aeroplan account and may be redeemed for Aeroplan Rewards. Beyond June 2020, Air Canada expects to continue making Air Canada flights available for Aeroplan redemption. Star Alliance partner rewards will only be available through the new Air Canada program."
The highlighted section is the million dollar question which the two parties haven't clarified (yet).
"Aeroplan Miles earned up to June 2020 stay in your Aeroplan account and may be redeemed for Aeroplan Rewards. Beyond June 2020, Air Canada expects to continue making Air Canada flights available for Aeroplan redemption. Star Alliance partner rewards will only be available through the new Air Canada program."
The highlighted section is the million dollar question which the two parties haven't clarified (yet).
- If, as AC has hinted, flights are available as is the case with other third parties (think for example Air Miles, Avios, Aventura), then what they are really saying is that aeroplan points will be worth something under a penny a point (i.e. it would be like if you were to currently redeem for a "Market" fare). That is a significant devaluation for someone like me who gets value equivalent to 3 or more cents every time I redeem.
- On the other hand, if aeroplan miles will continue to be made available for an extended period for redemption at the "Classic" level as per the reward chart, that would give some comfort to current collectors even if they knew the chart was going away for Star Alliance flights other than AC. I'm pretty sure that FT crowd excluded, most aeroplan collectors redeem for AC flights anyway. (AC/AE would know that data)
On another issue, when will the competitors to AP affiliated CCs start to offer major incentives to grab disenchanted customers like me. Wherever possible, I have stopped using my TD/AP Visa and trying to figure out how to proceed.
May 12, 2017, 12:23 pm
#401
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
I read in one report this morning that the new CEO at Aimia had denied that there was any agreement with AC on the ongoing acceptance of AP miles for AC flights after 2020. It looks like this issue is shaping up as a huge one to AP members. While AC has said that it will offer incentives to join its new program, there are no details, and I still have not figured out how it makes a new program effective when none of its members have enough miles to do anything on day one. Maybe the incentive miles will buy toasters.
On another issue, when will the competitors to AP affiliated CCs start to offer major incentives to grab disenchanted customers like me. Wherever possible, I have stopped using my TD/AP Visa and trying to figure out how to proceed.
On another issue, when will the competitors to AP affiliated CCs start to offer major incentives to grab disenchanted customers like me. Wherever possible, I have stopped using my TD/AP Visa and trying to figure out how to proceed.
May 12, 2017, 12:31 pm
#402
Join Date: Apr 2011
Location: YYC
Programs: AC 50k 1MM, Marriott LT Titanium Elite
Posts: 3,402
May 12, 2017, 12:46 pm
#403
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Also, the Friends of the RCHHMP will bleat about the entitled and their entitlements.
Better idea. We all do Tango. Transcon. Take over a cabin. Party favours.
C'mon, I'm not the only one who flies Y on Dom and TB. Mucho fun with the right crew. We can be demanding all the way across the continent.
No fun doing it in F when the crew expects FFs and FTers to be demanding.
May 12, 2017, 1:26 pm
#404
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
And here comes the CBC....
It's time to plan your 2020 choice: Aeroplan or Air Canada's new loyalty program?
'Start using up those miles because we don't know what the future holds,' says expert
By Sophia Harris, CBC News Posted: May 12, 2017 5:00 AM ET
http://www.cbc.ca/news/business/aero...gram-1.4111293
It's time to plan your 2020 choice: Aeroplan or Air Canada's new loyalty program?
'Start using up those miles because we don't know what the future holds,' says expert
By Sophia Harris, CBC News Posted: May 12, 2017 5:00 AM ET
http://www.cbc.ca/news/business/aero...gram-1.4111293
May 12, 2017, 1:32 pm
#405
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
And here comes the CBC....
It's time to plan your 2020 choice: Aeroplan or Air Canada's new loyalty program?
'Start using up those miles because we don't know what the future holds,' says expert
By Sophia Harris, CBC News Posted: May 12, 2017 5:00 AM ET
http://www.cbc.ca/news/business/aero...gram-1.4111293
It's time to plan your 2020 choice: Aeroplan or Air Canada's new loyalty program?
'Start using up those miles because we don't know what the future holds,' says expert
By Sophia Harris, CBC News Posted: May 12, 2017 5:00 AM ET
http://www.cbc.ca/news/business/aero...gram-1.4111293
Great news organization and Great job again by the CBC. Keep shining the light on AC, it is the only thing they hate.