Question: AE# missing from AC-issued BP for partner?
Mar 6, 2017, 9:30 am
#1
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AE# missing from AC-issued BP for partner?
Tomorrow I'm travelling on an AC flight, connectng to an SN flight in YYZ, and when I checked in with AC, I noticed that while the AC boarding pass has my status, the AC-issued SN pass didn't show my status - not even a AC*A (see below). Is this normal/expected for AC partner flight (in this case, a codeshare)? Should I check in separately with SN and try and add my AE#?
Mods, merge into an exisiting thread if there is one I couldn't find.
Mods, merge into an exisiting thread if there is one I couldn't find.
Mar 6, 2017, 9:58 am
#4
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Still curious if it's "normal" or not for codeshares on SN. Last thing I want to do is have to fight Aeroplan for a YYZ-BRU P fare to post. Out of 4 flights that didn't post last year, I only got 1 to post in the end. Two of those were SN.
Mar 6, 2017, 10:00 am
#5
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Also, usually the PDF417 code on BPs has it in the form of 'AC 0XXXXXXXXX' but on the AC-issue SN pass it's ' 0XXXXXXXXX' (no 'AC').
Last edited by D404; Mar 6, 2017 at 10:33 am
Mar 6, 2017, 10:57 am
#8
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Tomorrow I'm travelling on an AC flight, connectng to an SN flight in YYZ, and when I checked in with AC, I noticed that while the AC boarding pass has my status, the AC-issued SN pass didn't show my status - not even a AC*A (see below). Is this normal/expected for AC partner flight (in this case, a codeshare)? Should I check in separately with SN and try and add my AE#?
Mods, merge into an exisiting thread if there is one I couldn't find.
Mods, merge into an exisiting thread if there is one I couldn't find.
Mar 6, 2017, 11:14 am
#10
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.
Mar 6, 2017, 11:27 am
#12
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Mar 6, 2017, 11:55 am
#13
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I could say the opposite, anecdotally, too (e.g. with the SAS agent I phoned last week). I've had plenty of agents (not AC, usually EU carriers) get confused about why I'd call about such a thing, or what exactly I'm asking for ("you want me to add a different FF#?" "no, I just want to know if my FF# is properly associated with the PNR/BP").
Mar 6, 2017, 12:05 pm
#14
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"It never happens to me so it never happens."
I could say the opposite, anecdotally, too (e.g. with the SAS agent I phoned last week). I've had plenty of agents (not AC, usually EU carriers) get confused about why I'd call about such a thing, or what exactly I'm asking for ("you want me to add a different FF#?" "no, I just want to know if my FF# is properly associated with the PNR/BP").
I could say the opposite, anecdotally, too (e.g. with the SAS agent I phoned last week). I've had plenty of agents (not AC, usually EU carriers) get confused about why I'd call about such a thing, or what exactly I'm asking for ("you want me to add a different FF#?" "no, I just want to know if my FF# is properly associated with the PNR/BP").
??? It is a very simple request. For the last 20 years, I have been doing this 3 to 5 x per years. I have never had 1 agent from a Star airline not know how to check if my FF number is on their file. If there is any confusion, it must be how you are asking the question.
Mar 6, 2017, 12:28 pm
#15
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??? It is a very simple request. For the last 20 years, I have been doing this 3 to 5 x per years. I have never had 1 agent from a Star airline not know how to check if my FF number is on their file. If there is any confusion, it must be how you are asking the question.
However, I still reject the use of anecdotal evidence as the basis for a statement that is presented as definitively factual, like "These type of calls are never confusing to the agent."