Trying desperately to book flights shown on United through Aeroplan
Sep 20, 2016, 1:53 pm
#1
Original Poster
Join Date: Sep 2016
Programs: Aeroplan
Posts: 1
Trying desperately to book flights shown on United through Aeroplan
Hey guys I need some help here!
I found some great flights using United's website that I then figured I could call Aeroplan to book for the quoted prices.
When I call they offer me the same flight but at a significantly more expensive price.
What's going on? I was under the impression that if I called Aeroplan and asked for the specific flight I could avoid the unnecessary surcharges?
Any help is greatly appreciated! Thanks so much
I found some great flights using United's website that I then figured I could call Aeroplan to book for the quoted prices.
When I call they offer me the same flight but at a significantly more expensive price.
What's going on? I was under the impression that if I called Aeroplan and asked for the specific flight I could avoid the unnecessary surcharges?
Any help is greatly appreciated! Thanks so much
Sep 20, 2016, 2:04 pm
#2
Join Date: Apr 2015
Location: YVR
Programs: UA Premier Platinum
Posts: 3,759
No, the surcharges are the same whether you book online or on the phone. Calling in just allows you to (sometimes) access availability that isn't shown online. The surcharges shown on United's website are the surcharges applicable in United's MileagePlus program, Aeroplan's surcharges are higher for many flights and that doesn't change when you call in.
Sep 20, 2016, 2:19 pm
#3
Join Date: Dec 2010
Location: YYZ
Programs: AMEX AC CX UA AA DL
Posts: 3,009
You are using Aeroplan points. You pay under aeroplan's rules.
What they charge over at United does not apply to you.
>> What's going on? I was under the impression that if I called Aeroplan and asked for the specific flight I could avoid the unnecessary surcharges?
What "unnecessary surcharges" ? Phone booking charge? Fuel/Airline surcharge?
What they charge over at United does not apply to you.
>> What's going on? I was under the impression that if I called Aeroplan and asked for the specific flight I could avoid the unnecessary surcharges?
What "unnecessary surcharges" ? Phone booking charge? Fuel/Airline surcharge?
Sep 20, 2016, 4:16 pm
#4
Join Date: Aug 2011
Location: YUL
Programs: Skymiles Silver Medallion
Posts: 955
Is this who I think it is? If so, hi and ping me on Facebook.
Anyway, yeah, pretty much what the others said. Aeroplan charges higher prices than MileagePlus for a lot of these flights. If Aeroplan points are what you've got, you're pretty much SoL.
Best bet to maximize the value of your points is to book on an airline without YQ (fuel surcharge) wherever possible.
Anyway, yeah, pretty much what the others said. Aeroplan charges higher prices than MileagePlus for a lot of these flights. If Aeroplan points are what you've got, you're pretty much SoL.
Best bet to maximize the value of your points is to book on an airline without YQ (fuel surcharge) wherever possible.