AC Non-refundable Ticket Beyond 12 Months?
Feb 15, 2016, 9:32 pm
#1
Original Poster
Join Date: Jul 2005
Posts: 24
AC Non-refundable Ticket Beyond 12 Months?
I purchased a non-refundable ticket to travel last January but due to an unexpected emergency, had to cancel last minute. I called Air Canada to cancel before the departure date (Feb. 2) and understood that I have 12 months to use to credit.
I had totally forgotten about this and only realized now.
Does any know if there is a way for me to use this credit still and/or if there is a trick/special consideration with AC?
Thanks for your help.
I had totally forgotten about this and only realized now.
Does any know if there is a way for me to use this credit still and/or if there is a trick/special consideration with AC?
Thanks for your help.
Feb 15, 2016, 11:08 pm
#3
Join Date: Dec 2008
Posts: 4,519
I would suggest contact AC Customer Relation and see if they will offer you anything. Worst is that you get nothing, which is the same as your current situation anyway, i.e. you got nothing to loose other than the time you spend typing your message to them.
Good Luck.
Good Luck.
Feb 16, 2016, 5:22 am
#4
Join Date: Mar 2009
Location: Sudbury-North Shore-Manitoulin
Programs: AP SPG HH
Posts: 631
We have been granted an extension in the past. I'm not sure if AC is still that customer orientated.
Did your travel insurance or credit card insurance not cover the cancellation?
Did your travel insurance or credit card insurance not cover the cancellation?
Feb 16, 2016, 6:34 am
#5
Join Date: Dec 2005
Location: YYZ most of the time
Programs: AC SE100K MM, Princess Elite
Posts: 3,921
Let us know what the result is, but I also believe that it's 1 year from the date the ticket was issued..... you could be out of time already, although even if it's 1 year from the original departure date, you're likely out of time since in your original post you said the departure date was Feb 2.
Feb 16, 2016, 6:58 am
#7
Join Date: Dec 2005
Location: YYZ most of the time
Programs: AC SE100K MM, Princess Elite
Posts: 3,921
Feb 16, 2016, 7:08 am
#8
Join Date: Mar 2004
Location: Canada
Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA
Posts: 4,743