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Old Feb 7, 2016, 4:09 pm
  #1  
Original Poster
 
Join Date: Mar 2015
Posts: 65
Aeroplan Survey Not Working

I recently got a survey from Aeroplan with a promise of "x-amount" of miles. When clicking the link, it redirects me to another page with the following error:

"Error processing request
The server was unable to open the specified record"


I have called Aeroplan twice this evening and brutally waited 22 mins for someone to answer my call (geeze, even as e50k - no respect).

Unfortunately, no one was able to solve the problem as they're not "technical support".

I have tried opening the link on different browsers, different computers.. essentially, the whole "she-bang".



Can any of you help a lonely e50k pleeb out?



I have to get my miles somehow as SparseFlyer is forbidding us from travelling for the next few months...
SparseFlyerette is offline  
Old Mar 5, 2016, 11:22 pm
  #2  
 
Join Date: May 2012
Location: BKK/SIN/YYZ/YUL
Programs: DL, AC, Bonvoy, Accor, Dusit
Posts: 2,945
I had that a while ago. I believe it was a `java script`error. No idea if it was true or what it actually was. Fact is, I didn`t care after the 3 attempts.
Transpacificflyer is offline  
Old Mar 6, 2016, 8:29 am
  #3  
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Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,222
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Originally Posted by SparseFlyerette
I recently got a survey from Aeroplan with a promise of "x-amount" of miles. When clicking the link, it redirects me to another page with the following error:

"Error processing request
The server was unable to open the specified record"


I have called Aeroplan twice this evening and brutally waited 22 mins for someone to answer my call (geeze, even as e50k - no respect).

Unfortunately, no one was able to solve the problem as they're not "technical support".

I have tried opening the link on different browsers, different computers.. essentially, the whole "she-bang".



Can any of you help a lonely e50k pleeb out?



I have to get my miles somehow as SparseFlyer is forbidding us from travelling for the next few months...
Sounds like it's working perfectly.

I mean normally.
KenHamer is offline  


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