Sep 9, 2016, 9:35 pm
Last edit by: jaysona
Update: 14-Jan 2016, 00:50
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Most of the old website URLs now redirect to the new "beta" website.
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Accessing the "old" website.
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
New Air Canada Website!
Jan 24, 2016, 1:56 pm
#91
Join Date: Oct 2011
Location: YVR
Programs: AC S100K
Posts: 978
Alright, I'm actually done kidding now. I've run out of hardware/browser combinations to try, and I can't actually book my flights.
If anyone's got a Flight Pass booking completed, can you walk me through it please?
If anyone's got a Flight Pass booking completed, can you walk me through it please?
Jan 24, 2016, 1:59 pm
#92
Join Date: Jul 2006
Location: YYZ
Programs: AC-SE MM
Posts: 1,251
I think the New site looks and feels great.
One point is I think my days on FT are #. It's amazing how many rotten attitudes there are here. Also so cynical of anything that has AC in it. Can't read a thread without jabs and crap everywhere. I think one of you where on my LAS-YYZ flight recently. Yes this airline owes you everything.
One point is I think my days on FT are #. It's amazing how many rotten attitudes there are here. Also so cynical of anything that has AC in it. Can't read a thread without jabs and crap everywhere. I think one of you where on my LAS-YYZ flight recently. Yes this airline owes you everything.
Jan 24, 2016, 2:05 pm
#93
Join Date: Oct 2013
Location: YEG
Programs: AC Lifetime SE100K, 3MM, SPG Lifetime Plat, Hertz PC, National Executive Elite
Posts: 2,901
Jan 24, 2016, 2:06 pm
#94
Join Date: Dec 2002
Posts: 8,005
I agree.
Why can't the default setting for passengers be 1 instead of 0?
When the calendar pops up, why is one of the choices yesterday?
Nice to see the two month format back. The AE style with the drop down months would be better.
Why can't the default setting for passengers be 1 instead of 0?
When the calendar pops up, why is one of the choices yesterday?
Nice to see the two month format back. The AE style with the drop down months would be better.
Jan 24, 2016, 2:09 pm
#95
Join Date: Jan 2004
Programs: AC*E
Posts: 389
The default zero was bugging me today also.
Jan 24, 2016, 2:13 pm
#96
Join Date: Apr 2011
Location: YYC
Programs: AC 50k 1MM, Marriott LT Titanium Elite
Posts: 3,402
As for the rest of it, way to ignore all the criticisms I made and make it personal. I guess when it is just obvious that I am right that is all that is left.
I LOVE how I can't even sign in using Safari. It tells me that my AE # should be 9 digits. When it is clearly displaying my 9 digit #. LOL.
Hey AC, if you are looking for a new CIO (and you should be) tell me where I can send my resume.
Last edited by ridefar; Jan 24, 2016 at 2:25 pm Reason: clarity
Jan 24, 2016, 2:16 pm
#97
Join Date: Oct 2011
Location: YVR
Programs: AC S100K
Posts: 978
Jan 24, 2016, 2:18 pm
#98
Join Date: Dec 2002
Location: Toronto, ON, CANADA
Programs: AC SE100K, Marriott Bonvoy LTE
Posts: 1,881
Seriously... why would you even start a flight booking for 0 passengers?
And having to click on the Passengers section to see the different type of passengers - not very user friendly IMHO. Extra clicks... why does a new UI always lead to extra clicks?
And having to click on the Passengers section to see the different type of passengers - not very user friendly IMHO. Extra clicks... why does a new UI always lead to extra clicks?
Jan 24, 2016, 2:25 pm
#99
Join Date: Jun 2010
Programs: AC SE100K , 1MM, Hilton Diamond, KLM
Posts: 579
The same team that designed this web site must have done the RBC ( Royal Bank ) website. Both are not user friendly anymore. Both have large font and large empty spaces, Perhaps designed for the visually impaired
What impact will these website changes have on the Air Canada stock ?
What impact will these website changes have on the Air Canada stock ?
Last edited by traacs; Jan 24, 2016 at 3:58 pm
Jan 24, 2016, 2:28 pm
#100
Join Date: Apr 2011
Location: YYC
Programs: AC 50k 1MM, Marriott LT Titanium Elite
Posts: 3,402
Seriously. When a business relies on its website to book revenue, the website is absolutely critical. Aside from the backend app/db that it is accessing this is the single most important IT AC can do. And this effort is so amateur it is ridiculous.
Jan 24, 2016, 2:34 pm
#101
Join Date: Jan 2004
Programs: AC*E
Posts: 389
Nor does it accept the three letter airport codes, at least in safari. Well, actually, it lets you enter them. And the dates. And the 0 passengers. And then when you click to go forward then and only then does it force you to go back and actually select Calgary blah blah for YYC. It is like every option they had to make the site suck and difficult to use they enthusiastically chose.
Seriously. When a business relies on its website to book revenue, the website is absolutely critical. Aside from the backend app/db that it is accessing this is the single most important IT AC can do. And this effort is so amateur it is ridiculous.
Seriously. When a business relies on its website to book revenue, the website is absolutely critical. Aside from the backend app/db that it is accessing this is the single most important IT AC can do. And this effort is so amateur it is ridiculous.
The new site reminds me of Home Depot's site in some ways, especially the search on HD.
Jan 24, 2016, 2:41 pm
#103
Join Date: Jun 2010
Programs: AC SE100K , 1MM, Hilton Diamond, KLM
Posts: 579
Tried checking in for a flight and got the following after entering name departure city and aeroplan number
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<env:Envelope><env:Body><env:Fault><faultcode>env: Client</faultcode><faultstring>Internal Error</faultstring></env:Fault></env:Body></env:Envelope>
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<env:Envelope><env:Body><env:Fault><faultcode>env: Client</faultcode><faultstring>Internal Error</faultstring></env:Fault></env:Body></env:Envelope>
Jan 24, 2016, 2:45 pm
#105
Join Date: Jan 2004
Programs: AC*E
Posts: 389
