Important changes to the Aeroplan program (2015)
Dec 13, 2015, 6:25 pm
#301
Join Date: Mar 2008
Posts: 4,859
Looking to book EU-GPS C tickets, with a stop in DUB on the way (starting Feb 2016), then resuming in Jan/Feb 2017. Any advice how to bite that? I'd also like a second stopover on the way back in the US (www routes through JFK/YYZ so routing shouldn't be a problem).
Dec 13, 2015, 6:28 pm
#302
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,925
Basically, your PNR has to be created on Dec 14, 2015 at the latest, and your first flight must be on Dec 14, 2016 at the latest. Your onwards flights must complete by Dec 13, 2017 (but since you can't see schedules for 2017 today, you will be required to phone in and pay the change fee to change to 2017).
Dec 14, 2015, 4:17 pm
#303
Join Date: Mar 2008
Posts: 4,859
Thanks, dates should work. But AC phone doesn't, dropped call after 2h waiting.
Booking the closest thing possible online, what's the best approach to change the dates and add a stopover? Don't have a problem with paying the change fee and/or flying the first segment before making changes.
To complicate, departing/arriving Poland, so what about region changes?
Booking the closest thing possible online, what's the best approach to change the dates and add a stopover? Don't have a problem with paying the change fee and/or flying the first segment before making changes.
To complicate, departing/arriving Poland, so what about region changes?
Dec 14, 2015, 4:36 pm
#304
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,925
Thanks, dates should work. But AC phone doesn't, dropped call after 2h waiting.
Booking the closest thing possible online, what's the best approach to change the dates and add a stopover? Don't have a problem with paying the change fee and/or flying the first segment before making changes.
To complicate, departing/arriving Poland, so what about region changes?
Booking the closest thing possible online, what's the best approach to change the dates and add a stopover? Don't have a problem with paying the change fee and/or flying the first segment before making changes.
To complicate, departing/arriving Poland, so what about region changes?
Dec 14, 2015, 5:45 pm
#305
Join Date: Mar 2008
Posts: 4,859
Dec 14, 2015, 6:28 pm
#306
Suspended
Join Date: Feb 2015
Location: Montreal
Posts: 260
Well I waited until today to make a change.
Now, they're not even taking calls, so no opportunity to enter your Aeroplan number and be evaluated as ddiamond.
That's a real scam... if they can't staff the call center to handle customer load after creating customer load with a devaluation then they should push back the devaluation date.
Now, they're not even taking calls, so no opportunity to enter your Aeroplan number and be evaluated as ddiamond.
That's a real scam... if they can't staff the call center to handle customer load after creating customer load with a devaluation then they should push back the devaluation date.
Dec 14, 2015, 6:28 pm
#307
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
Devaluation already kicked in for Asia departures.
Not yet for EU
Book your tickets if you're planning to burn your miles! I was expecting the system to update based on EST as that's where the ticketing is done, but alas it's based on your departure city time.
Not yet for EU
Book your tickets if you're planning to burn your miles! I was expecting the system to update based on EST as that's where the ticketing is done, but alas it's based on your departure city time.
Dec 14, 2015, 6:52 pm
#308
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,925
I suggest you manage to call in. It's complete bs if they try to push the departure date part on you.
Dec 14, 2015, 7:26 pm
#309
Join Date: Dec 2012
Programs: AY Plat, AA ExP, NH Gold, AMEX PLAT
Posts: 312
Asia flights show up as old award mileage and then you go to book and it doubles. What was the official time for this to start? (new major DEVALUATION) - just wanted to dump aeropesos and quit AC all together.
Dec 14, 2015, 7:37 pm
#310
Join Date: May 2009
Location: HKG (mind in YYZ)
Programs: MPC Green, AC Tangerine :)
Posts: 1,102
i'm on hold listening to their music, anyone call in able to get the old 30k pricing roundtrip intra-Asia 1 in J?
they never said as of which timezone... it's safe to assume when they say Dec 15 they mean midnight EST, tempted to book online worst case and call to get it adjusted depending on how long this hold takes
they never said as of which timezone... it's safe to assume when they say Dec 15 they mean midnight EST, tempted to book online worst case and call to get it adjusted depending on how long this hold takes
Dec 14, 2015, 7:48 pm
#311
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,925
i'm on hold listening to their music, anyone call in able to get the old 30k pricing roundtrip intra-Asia 1 in J?
they never said as of which timezone... it's safe to assume when they say Dec 15 they mean midnight EST, tempted to book online worst case and call to get it adjusted depending on how long this hold takes
they never said as of which timezone... it's safe to assume when they say Dec 15 they mean midnight EST, tempted to book online worst case and call to get it adjusted depending on how long this hold takes
Dec 14, 2015, 7:55 pm
#312
Join Date: May 2009
Location: HKG (mind in YYZ)
Programs: MPC Green, AC Tangerine :)
Posts: 1,102
Dec 14, 2015, 7:58 pm
#313
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,925
Anyway, I wouldn't worry. I would book online now and then call in and demand the points. As the agent told me, the PNR creation date is what matters, and we all agree that date is in Canada, so there's NO reason why it should be charged higher points until it's midnight at least somewhere in Canada.
Dec 14, 2015, 8:00 pm
#315
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,925