Process to order SPML has changed?
Aug 20, 2015 | 12:06 am
#1
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Process to order SPML has changed?
Something just happened which floored me.
So the usual process is....Maradori upgrades me, and then once I'm confirmed in J, I call in to order a SPML.
But...
something really odd happened. I go to select my seat on ac.com after he upgrades me, and it says..."low lactose meal". I didn't order it, I'm sure he didn't either...
How the heck did AC know to order me a NLML without me asking for it. This process changed. Anyone know what happened?
Yes, NLML is attached to my AC profile, but I've had to call in every single time - until my flight in two weeks to YEG. Eh? What happened la?
So the usual process is....Maradori upgrades me, and then once I'm confirmed in J, I call in to order a SPML.
But...
something really odd happened. I go to select my seat on ac.com after he upgrades me, and it says..."low lactose meal". I didn't order it, I'm sure he didn't either...
How the heck did AC know to order me a NLML without me asking for it. This process changed. Anyone know what happened?
Yes, NLML is attached to my AC profile, but I've had to call in every single time - until my flight in two weeks to YEG. Eh? What happened la?
Aug 20, 2015 | 6:57 am
#3
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Aug 20, 2015 | 9:01 am
#5
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I have the opposite. Last few times I have travelled I have had a SPML show up and I have never ordered one. I think it was a gluten free meal. At check in at my last flight I had to make sure there was no SPML!
Aug 20, 2015 | 9:36 am
#6
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I am still looking and waiting for the meat lovers option for special meals..... Trying to get a protein only diet to help lose the weight with all those cookies and ice cream, bread temptations that they keep serving on my flights...
Let me know if anyone finds something close.... CX has a Seafood option...
Let me know if anyone finds something close.... CX has a Seafood option...
Aug 20, 2015 | 5:25 pm
#8
Join Date: Jan 2014
Location: Atlantic Canada
Posts: 130
I called about 3 days ago to order the Asian Vegetarian Meal for a flight yesterday to BCN.
Conversation with AC:
Hi, I'd like to order the AVML.
AC: the Oriental Vegetarian Meal?
No, the AVML
AC: the Asian vegetarian, Hindu, Muslim meal?
No, I think it's just AVML
AC: ok the Asian, Hindu, etc meal
Ok, whatever. I thank her and hang up.
On my flight yesterday YUL to BCN, no AVML. He asks if I was upgraded to Premiun Rouge, no booked it a month ago and ordered the meal 3 days ago. No sorry, you should call AC and ask for compensation and make sure your return trip has been noted. It's also on my profile. Sigh.......
Conversation with AC:
Hi, I'd like to order the AVML.
AC: the Oriental Vegetarian Meal?
No, the AVML
AC: the Asian vegetarian, Hindu, Muslim meal?
No, I think it's just AVML
AC: ok the Asian, Hindu, etc meal
Ok, whatever. I thank her and hang up.
On my flight yesterday YUL to BCN, no AVML. He asks if I was upgraded to Premiun Rouge, no booked it a month ago and ordered the meal 3 days ago. No sorry, you should call AC and ask for compensation and make sure your return trip has been noted. It's also on my profile. Sigh.......
Aug 20, 2015 | 6:37 pm
#9
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I'm flying SFO-YUL on Saturday morning and YUL-SFO on Sunday evening. If I want the children's meal only on the return flight, when should I call in to have it added to my booking?
Would right before I depart on Saturday be a good time?
Would right before I depart on Saturday be a good time?
Aug 20, 2015 | 6:45 pm
#10
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I'm not sure why this matters. As long as you book >T-18.... Plus if I'm thinking that you're thinking I don't think it makes any difference. If they have a script to bust your attempt I'd be very surprised
Aug 20, 2015 | 8:36 pm
#11
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I want to make sure I don't get a children's meal both ways.
Aug 20, 2015 | 8:39 pm
#12
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Ok, I get what you mean.
So yes what you want to do I've done and it works. But it also works if you want to order both up front before both of your flights.
So I've ordered T-7 days (if the upgrade clears)
Outbound: NLML
Inbound: VOML
Or whatever - the agents get a bit confused, but it's do-able
Aug 20, 2015 | 10:02 pm
#13
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Aug 20, 2015 | 10:15 pm
#14
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Pictures!!!!!! I wanna see the children's meal!!!!
Aug 20, 2015 | 10:35 pm
#15
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