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Old Aug 20, 2015 | 12:06 am
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superangrypenguin
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Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
Process to order SPML has changed?
Something just happened which floored me.

So the usual process is....Maradori upgrades me, and then once I'm confirmed in J, I call in to order a SPML.

But...

something really odd happened. I go to select my seat on ac.com after he upgrades me, and it says..."low lactose meal". I didn't order it, I'm sure he didn't either...

How the heck did AC know to order me a NLML without me asking for it. This process changed. Anyone know what happened? Yes, NLML is attached to my AC profile, but I've had to call in every single time - until my flight in two weeks to YEG. Eh? What happened la?
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