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Old Aug 12, 2015, 1:52 pm
  #16  
 
Join Date: Mar 2008
Location: Toronto, Canada
Programs: Aeroplan, Bonvoy, Alaska, Avios
Posts: 1,290
You don't even need to go to ac.com, on manage your rewards on AP you will see an option for seat selection under each redemption.
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Old Aug 12, 2015, 1:57 pm
  #17  
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Join Date: Apr 2004
Location: Ottawa
Programs: Cessna TTx Self-Fly
Posts: 2,982
Originally Posted by mikeycanuk
You don't even need to go to ac.com, on manage your rewards on AP you will see an option for seat selection under each redemption.
Sure but this takes you to ac.com anyway.
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Old Aug 12, 2015, 2:09 pm
  #18  
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Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,358
Originally Posted by OttawaMark
Sure but this takes you to ac.com anyway.
And you still need to enter your booking reference and last name.

So really, why bother going to Aeroplan
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Old Aug 12, 2015, 2:11 pm
  #19  
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Join Date: Apr 2004
Location: Ottawa
Programs: Cessna TTx Self-Fly
Posts: 2,982
Originally Posted by canadiancow
And you still need to enter your booking reference and last name.

So really, why bother going to Aeroplan
Very true. The least AC/AE could have done is let AE provide the booking details in the URL when linking to the AC site. But I suppose I'm expecting too much.
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Old Aug 12, 2015, 2:17 pm
  #20  
 
Join Date: Apr 2007
Location: Toronto, Ont., Canada
Programs: Aeroplan; Marriott Platinum; IHG Platinum; Best Western Diamond
Posts: 2,166
Originally Posted by OttawaMark
Very true. The least AC/AE could have done is let AE provide the booking details in the URL when linking to the AC site. But I suppose I'm expecting too much.
That is what most companies do. Well, ok, most companies with half decent IT people that know what they are doing.

Can't count ac/ae among those companies.
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Old Aug 12, 2015, 4:01 pm
  #21  
 
Join Date: Mar 2008
Location: Toronto, Canada
Programs: Aeroplan, Bonvoy, Alaska, Avios
Posts: 1,290
Sorry, I never clicked on the link. Figures its crap.
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Old Aug 14, 2015, 12:30 pm
  #22  
 
Join Date: Oct 2003
Location: YYZ
Posts: 1,629
And then when you add booking ref and surname to ac.com when you go to change seats it says not available and refers you to the 'other booking site' seat selection tool where you have to enter your booking ref and surname again.

After clicking select seats and then on the seat map it errors once more:
Seat Map not available. Invalid compartment designator code. ( 2012 )
Why is this so difficult?
todd-r is offline  
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Old Aug 28, 2015, 10:06 am
  #23  
 
Join Date: Oct 2003
Location: YYZ
Posts: 1,629
Selecting seats for Aeroplan redemptions seems to be working now (again).
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